259 customer analytics jobs at 126 companies in Seattle, WA
6d
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
2mo
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Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yr OnsiteFull Time
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
1mo
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Customer Service Representative
Seattle, Washington, United States
$21-$25/hr OnsiteFull Time
Customer service and interpersonal skills, multitasking, analytical and problem-solving abilities, able to handle high call/email volume, attentiveness and patience.
2d
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Practice Customer Engineer, Data Analytics, Google Cloud
Sunnyvale or Atlanta or Austin or Boulder or Chicago or Kirkland or Los Angeles or New York City or Seattle or San Francisco or Portland or Phoenix or Playa Vista
$192k-$267k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10 years in cloud-native architecture, Big Data expertise, technical stakeholder engagement, and programming experience with Python, Spark, or SQL.
Google Cloud, Python, Spark, SQL, Informatica, Talend, Alooma, SAP, Data Services, Java, JavaScript, C++, Scala, R, Go, DNS, TCP, Linux, Microsoft Windows, VPN, VPC
1mo
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Customer Service Representative
Seattle, Washington, United States
$21-$25/hr OnsiteFull Time
Customer service, interpersonal, analytical, problem-solving, multitasking, organizational skills; able to handle high call/email volume and maintain attentiveness and patience.
6d
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Customer Service Representative
Redmond, Washington, United States
$17-$25/hr OnsiteFull Time
Requires customer service, interpersonal, analytical, problem-solving, multitasking, organizational, communication, attentiveness, and patience skills; able to handle high call and email volume.
Microsoft Excel
1w
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Customer Service Representative
Kent, Washington, United States
$45k-$58k/yr OnsiteFull Time
Associate degree or three years of relevant experience; ERP experience, computer network knowledge, data reporting, communication, organization, customer care, analytical, and problem-solving skills.
Microsoft Windows, Microsoft Office, Microsoft Teams, Microsoft Outlook, Pentagon, ERP
1mo
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Analyst, GTM Customer Intelligence
San Francisco or New York City or Seattle or United States
$127k-$182k/yr RemoteFull Time
3+ YOE3+ years in analytics/CS Ops/RevOps with post-sales B2B SaaS experience; strong SQL, BI tooling, Salesforce/CS platform experience; familiarity with health scoring, churn, NRR, renewals; AI/LLM fluency; strong communication.
SQL, Looker, Tableau, Salesforce, Gainsight, Vitally, ChurnZero, LLMs
3w
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Customer Support Representative
Auburn, Washington, United States
$24-$28/hr OnsiteFull Time
Sonaca North America: Designs and manufactures structural components for the aerospace industry.
4+ YOE4+ years customer service in manufacturing, associate degree or HS diploma with equivalent experience, experience with Microsoft Office and SAP/ERP, strong analytical, organizational, communication, and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
1w
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Customer Service Representative
Kent, Washington, United States
$45k-$58k/yr OnsiteFull Time
3+ YOERequires an associate degree or three years of relevant experience, ERP experience, computer network knowledge, data mining, Microsoft Business Applications, communication, organization, analytical, and customer care skills.
Microsoft Windows, Microsoft Office, Microsoft Teams, Microsoft Outlook, Pentagon, ERP, Computer Networks
2w
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Customer Success Manager - SMB
Bellevue, Washington, United States
HybridFull Time
1+ YOE1–3 years customer-facing experience; strong communication, presentation, analytical skills; familiarity with recruiting or HR tech; ability to manage SMB customer portfolios and drive outcomes.
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
2w
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
3w
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Sr. Business Analyst (Customer Success)
Redmond or Bastrop
OnsiteFull Time
5+ YOEBachelor's degree,5+ years in business analytics/consulting/market research,great SQL and dashboard skills,1+ year leading projects,experience in forecasting,pricing,statistical modeling.
SQL, Tableau, Power BI, Looker, Python, R, VBA
1mo
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Director, Customer Success Management
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$206k-$298k/yr HybridFull Time
10+ YOE3+ Mgmt10+ years in customer success/account management/solution consulting, 3–5 years people management, deep knowledge of Salesforce products and cloud platforms, strong communication, presentation, analytical, and cross-functional leadership skills.
Salesforce, Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Agentforce
2d
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Customer Service Agent
Milpitas or Seattle
$22-$30/hr OnsiteFull Time
2+ YOEHigh school diploma preferred and 2 years of related experience or equivalent. Requires Microsoft Office skills, operational English, analytical ability, and technical knowledge including Power Automate, Microsoft Copilot, and M365.
Microsoft Office, Power Automate, Microsoft Copilot, M365, Microsoft Power Platform, Azure AI
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
1mo
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Manager, Customer & Dealer Success
Kent, Washington, United States
$132k-$175k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer support/service operations, 2+ years management, bachelor’s in business/operations or equivalent, experience with CRM/support tools (Salesforce, Zendesk), strong analytical and communication skills, willingness to travel occasionally.
CRM, Salesforce, Zendesk
1w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
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