13 customer analytics jobs at 6 companies in Washington, IL
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Customer Support Coordinator
East Peoria, Illinois, United States
$25-$37/hrHybridFull Time
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
2+ YOEHigh school diploma (college preferred), 2 years administrative experience in sales/operations/administration, CRM experience (SalesForce.com), call center experience preferred, proficiency with Microsoft Word/Excel/PowerPoint, strong analytical and communication skills.
SalesForce.com, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Salt Lake City or Tucson or Reno or Allentown or Pekin
FieldFull Time
FLSmidthNasdaq Copenhagen: FLS: Provides engineering and equipment for global mining operations.
3+ YOEBachelor's degree preferred or 3–5 years B2B customer-facing/supply chain experience, proficiency with Microsoft Excel and PowerPoint, familiarity with PDM/ERP/CRM, strong communication and analytical skills, willingness to travel frequently.
Microsoft Excel, Microsoft PowerPoint, PDM, ERP, CRM
Digital Operations Support Analyst - Cat Customer Support
Broomfield or Chicago or Peoria or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Experience supporting enterprise digital platforms, service management, analytics and reporting; strong communication, problem solving, Agile familiarity, and Microsoft 365 proficiency; bachelor's degree or equivalent preferred.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
State Farm: Provider of auto, home, life, and health insurance.
Experience handling auto and/or property claims, proficiency with estimating tools, strong communication, empathy, analytical and decision-making skills; completion of required training and background checks.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school/GED,1 year customer service experience,proficiency with Microsoft software,excellent communication,analytical and detail-oriented skills.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Experience in inventory and supply chain management, data analysis, logistics, decision-making, and dealer/customer engagement; ability to use analytics to optimize inventory and drive improvements.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school diploma/GED and 1+ year office clerical or customer service experience; strong interpersonal, analytical and Microsoft/EMR computer skills; detail oriented.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school/GED, 1 year customer service experience; strong interpersonal, communication, analytical skills and proficiency with Microsoft software; switchboard/clerical experience preferred.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEValid Class D driver's license with a good driving record (≤1 moving violation in 2 years); strong interpersonal, communication, organizational, analytical, and customer service skills.
Product Application Consultant (PAC) – Cat AI Assistant
Chicago or Peoria or Irving
$128k-$193k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Subject matter expert in AI product adoption with customer-facing consultative experience, strong communication, analytical and technical skills, and ability to design adoption and change management programs.
OSF HealthCare: Integrated health system providing medical and hospital care services.
2+ YOEHigh school diploma/GED, 2 years IT/business/staffing or scheduling experience, 1 year with computer programs; strong Microsoft skills, analytical ability, communication and customer service phone skills.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEAssociate's degree +1 year customer service experience OR High School Diploma +2 years call center/healthcare experience; strong Microsoft skills, analytical and communication abilities; knowledge of medical billing preferred.