1mo
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Director - Customer Analytics
Chicago or New Delhi
$160k-$208k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years related experience, 3+ years leading teams, 6+ years in analytic roles; bachelor's degree or equivalent; proficiency with Microsoft Excel and PowerPoint; strong analytical, presentation, and stakeholder influence skills; U.S. work authorization required.
Microsoft Excel, Microsoft PowerPoint, SQL, R, Python
1mo
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Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in media/marketing research or digital advertising analytics, 2+ years people management, strong media measurement knowledge, advanced Excel, familiarity with syndicated/customer data, statistical tools (SAS, R, Python) and visualization tools (Tableau, GoodData, Datorama) a plus.
SAS, R, Python, Tableau, GoodData, Datorama, Microsoft Office, Microsoft Excel
2d
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Senior Manager, Customer Insights and Analytics
Deerfield, Illinois, United States
$115k-$196k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years analytics/marketing/retail experience (or 7+ with HS); experience leading teams, influencing stakeholders, analyzing data, and contributing to financial decisions; travel up to 15%.
Circana, Nielsen, Numerator, Adobe Analytics
2d
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Digital Channel Analytics, Sr Associate
Brooklyn or Wilmington or Chicago or Plano or Jersey City or Columbus
$95k-$150k/yr OnsiteFull Time
5+ YOE5+ years analyzing digital customer experience, experience with SQL/SAS and digital analytics, strong communication, A/B testing and OKR management; Bachelor's degree required.
SAS, SQL, Python, R, Alteryx, Tableau, Adobe Analytics, Snowflake, AWS, large language models, retrieval-augmented generation, agentic AI frameworks
1mo
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Partner Systems & Analytics Specialist
Chicago, Illinois, United States
$72k-$90k/yr HybridFull Time
7+ YOE7+ years in systems/analytics/RevOps in B2B SaaS with direct Salesforce responsibility; Salesforce developer proficiency (APEX, custom objects, flows); experience with Impartner and Crossbeam integrations; building dashboards and managing partner platforms.
Impartner, Crossbeam, Salesforce, APEX
2w
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
2w
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Director, Customer Data Management (CDM)
Newark or Wisconsin or California or Colorado or Arkansas or Arizona or Alaska or District of Columbia or Connecticut or Florida or Georgia or Hawaii or Delaware or Iowa or Kansas or Indiana or Kentucky or Illinois or Idaho or Louisiana or Massachusetts or Maryland or Maine or Michigan or Mississippi or Washington or Texas or Missouri or Montana or North Carolina or Minnesota or North Dakota or New Hampshire or Oklahoma or Vermont or Nebraska or Alabama or Tennessee or Nevada or New York or Ohio or Oregon or New Mexico or Pennsylvania or Rhode Island or South Dakota or Utah or South Carolina or West Virginia or Virginia or Wyoming
$147k-$221k/yr OnsiteFull Time
Proven leadership in customer data management or operations within financial services; strong data governance, quality, process improvement, analytical, communication, and team development skills.
1mo
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Customer Service Technician
Bentleyville or Quincy or Hannibal
$45k-$65k/yr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer/product service experience, proficiency with Microsoft Office, Salesforce and SAP; strong communication, analytical and multitasking skills.
Salesforce, SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ABAP
6d
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1w
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Head of Customer Success
Chicago, Illinois, United States
RemoteFull Time
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
CRM, Salesforce, Gainsight
1mo
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Customer Success Manager
San Francisco or California or Texas or Colorado or Illinois or New York or Washington
$130k-$178k/yr OnsiteFull Time
3+ YOE3+ years in customer success/account management with enterprise customers (preferably SaaS); strong relationship-building, presentation, analytical and problem-solving skills; experience engaging C-level stakeholders; willing to travel up to 25%.
2w
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Supervisor, Customer Experience
Vernon Hills, Illinois, United States
$60k-$71k/yr HybridFull Time
3+ YOE3+ years customer service experience with demonstrated leadership; proficiency in Microsoft Office and CRM systems; strong communication, analytical, and coaching skills; bachelor’s degree preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, RingCentral
2w
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
1mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1w
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Customer Service Representative
Aurora, Illinois, United States
$15/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service experience, strong analytical and multitasking skills, proficiency with Microsoft Office and Gmail, optics experience an asset, fluent English.
Microsoft Office, Gmail
1d
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Customer Success Consultant - Indirect
Illinois or Tennessee or Texas
$72k-$105k/yr RemoteFull Time
5+ YOE5+ years customer success or account management, bachelor’s degree or equivalent, experience with enterprise customers, strong communication, analytical and cross-functional collaboration skills.
Microsoft Office
1mo
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Customer Service Supervisor
Des Plaines, Illinois, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience (B2B/distribution preferred), 2+ years supervisory experience, proficiency with SAP and Microsoft Office, Salesforce experience, strong communication, leadership, and analytics skills.
Salesforce, SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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