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United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
860 customer architect jobs at 369 companies in United States
2w
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Customer Architect
Irvine or Austin or Denver or San Francisco or California
$116k-$174k/yr HybridFull Time
8+ YOERequires 8+ years in enterprise SaaS or a similar customer-facing technical role, complex software deployments, SaaS architecture, APIs, integrations, data flows, solution design, and cross-functional influence.
SaaS, APIs, AI
1d
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Senior Customer Architect - West
United States
RemoteFull Time
Validated experience as a Solutions Architect, Technical Consultant, or Pre-sales Engineer; hands-on Elastic or equivalent technology experience; strong communication, presentation, problem-solving, relationship-building, and project management skills.
Observability, Security, Enterprise Search, Elasticsearch, Logstash, Kibana
2w
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Senior Customer Architect
United States
RemoteFull Time
10+ YOE10+ years in customer-facing technical roles, enterprise account ownership, distributed systems and integration expertise, LLM system knowledge, consultative architecture skills, and experience mentoring architects or senior technical contributors.
Salesforce, Zendesk, ServiceNow, LLM, CCaaS, CRM, IVR, SOC 2, HIPAA, GDPR, PCI, ISO 27001
7h
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Sr. Solutions Architect
New York City, New York, United States
$219k-$301k/yr RemoteFull Time
10+ YOE10+ years of customer-facing technical experience, technical pre-sales expertise, coding experience in Python, Java, or Scala, Spark knowledge, public cloud expertise, and complex proof-of-concept experience.
Python, Java, Scala, Spark, Databricks Data Intelligence Platform, Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, Unity Catalog
2w
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Customer Value Architect
San Francisco or New York City
HybridFull Time
Experience supporting B2B SaaS accounts through customer success, consulting, or related work; stakeholder relationship-building; technical translation; adoption and ROI planning; AI or agentic tooling experience; and cross-functional collaboration.
MCP, LLM
2w
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Infrastructure Solutions Architect - OEM Deployment
Santa Clara or California or Texas or Massachusetts
$124k-$242k/yr FieldFull Time
2+ YOEBachelor’s or master’s degree or equivalent experience; 2+ years in system design or technical customer support; expertise in datacenter hardware, networking, cloud deployments, and strong communication skills.
TCP/IP, RDMA, RoCE, NICs, Bash, Ansible, Python, NCCL, HVAC, APIs, Linux
2w
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Customer Success Architect (AI)
Austin, Texas, United States
$123k-$193k/yr HybridFull Time
3+ YOERequires 3-5 years in customer success or account management with enterprise SaaS customers, AI and Atlassian platform expertise, technical solution design, customer engagement, and strong communication skills.
AI platforms, Jira, Confluence, Rovo, Rovo Studio, Google Drive, Microsoft SharePoint, Slack, GitHub
1mo
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOE5+ years in technical customer-facing roles, experience with large complex customers, observability and cloud-native tech (Kubernetes, Prometheus, OpenTelemetry), strong project management and executive communication skills.
Chronosphere, Kubernetes, Prometheus, OpenTelemetry
1mo
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Customer Solutions Architect
Austin, Texas, United States
$135k-$153k/yr HybridFull Time
2+ YOE2+ years post-sales experience, strong technical background with modern data warehousing and SQL, presentation skills, comfort in ambiguous fast-paced environments, willingness to travel for events.
dbt Cloud, dbt, SQL, Python, APIs
1mo
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Senior Technical Customer Architect
San Mateo or United Kingdom or India
HybridFull Time
7+ YOERequires 7+ years in technical customer-facing roles at an API, infrastructure, security, or AI platform company; enterprise account experience; API gateway, LLM, OAuth, governance, and security architecture knowledge.
OpenAI, Anthropic, Google, MCP, AI Gateway, LLM Gateway, MCP Gateway, Guardrails, Agent Gateway, OAuth, RBAC, LangGraph, CrewAI, OpenAI Agents SDK, SOC 2
1mo
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Customer Value Architect - USA (Austin)
Austin or Houston or Dallas
$130k-$190k/yr HybridFull Time
Enterprise account engagement experience, customer value/ROI frameworks, familiarity with enterprise software, strong communication and critical thinking, stakeholder management and onsite customer collaboration.
6d
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Customer Engineering Architect
Nashville or United States
$85k-$210k/yr OnsiteFull Time
5+ YOERequires 5+ years in architecture, operations, or systems engineering; cloud, HPC/GPU, Linux, scripting, automation, troubleshooting, documentation, and customer consulting experience.
Oracle Cloud Infrastructure (OCI), Terraform, Ansible, Slurm, Kubernetes, Python, AWS, GCP, Azure, Oracle Linux, RHEL, CentOS, Ubuntu, Debian, Rust, Go, Java, Scala, Jenkins, GitLab CI/CD, Prometheus
1mo
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Customer Solutions Architect
United States
$125k-$150k/yr RemoteFull Time
6+ YOE6–10 years in customer-facing technical roles; proven escalation ownership; training and enablement experience; strong written/verbal communication; bachelor's in technical or business field or equivalent.
1mo
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Customer Architect (Forward Deployed Engineer)
United States
$160k-$180k/yr RemoteFull Time
7+ YOE7+ years in software engineering/solutions architecture or DevOps, experience in customer-facing technical roles, strong cloud/CI/CD/container skills, and ability to drive customer outcomes.
AWS, GCP, Azure, Terraform, CloudFormation, Linux, Kubernetes, Helm, Kustomize, OpenShift, Jenkins, GitHub Actions, GitLab CI, Harness, Python, Bash, YAML, Go, SAST, DAST, SCA
2mo
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Customer Solutions Architect (EE Architecture)
Livonia, Michigan, United States
$222k-$271k/yr OnsiteFull Time
10+ YOEBachelor's in Electrical/Electronics Engineering, 10+ years in end-to-end solutions architecture with customer engagement; EM/E&E architecture expertise, automotive experience preferred; must be legally authorized to work without sponsorship.
1w
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Customer Education Learning Architect
District of Columbia or United States
$80k-$100k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer education, instructional design, learning experience design, or enablement, ideally in B2B SaaS; e-learning portfolio and modern authoring-tool experience required.
Absorb, Parta.io, Camtasia, Snagit, Audiate, Canva, Microsoft PowerPoint, ChurnZero, Kirkpatrick model
2mo
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Senior Architect — Founding Team
San Francisco, California, United States
$135k-$175k/yr OnsiteFull Time
10+ YOE10+ years architecture experience, licensed architect (California preferred), project architect experience, DD/CD documentation and building code expertise (IBC, CBC, ADA), strong BIM experience (Revit), and customer-facing/product collaboration skills.
Revit, BIM
1mo
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Customer Solutions Architect, Amazon Connect
United States or Canada
RemoteFull Time
Deep Amazon Connect and broad AWS expertise; pre-sales and client engagement experience; solution design, architecture, and generative AI integration knowledge; strong communication and thought-leadership skills.
Amazon Connect, Amazon Lex, Amazon Bedrock, AWS, Amazon Web Services, AWS Well-Architected, generative AI
1mo
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Modern Infrastructure Customer Solutions Architect
Texas, United States
$125k-$165k/yr FieldFull Time
10+ YOE10+ years selling technology or technical pre-sales experience in infrastructure modernization; expertise with datacenter, hybrid and public cloud (Azure,AWS,Google), Cisco, strong communication and demand-generation skills; willing to travel up to 25%.
Azure, AWS, Google, Cisco
1mo
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Strategic Customer Product Architect
Ashburn or Dallas or Chicago or Santa Clara or Austin
$160k-$180k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or equivalent,3–5 years in mission-critical/MEP/data center design,knowledge of cooling/power/redundancy and standards (Uptime,ASHRAE,TIA-942),AutoCAD proficiency,and strong communication skills.
AutoCAD
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