419 customer care jobs at 165 companies in Chicago, IL
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yrOnsiteFull Time
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
OmronTokyo Stock Exchange: 6645: Manufactures industrial automation components and medical healthcare devices.
1+ YOEAssociate's degree or equivalent experience, 1+ year of customer service experience, customer interaction skills, English communication, order processing, organization, and problem-solving abilities.
Electronic Data Interchange (EDI), JD Edwards (JDE), Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Salesforce, Oracle Cloud, CRM
Duraco Specialty Materials: Manufacturer of custom adhesive tapes and specialty material solutions.
Order entry and data entry experience, ERP familiarity, strong organization, customer service and communication skills; B2B or manufacturing order-process experience preferred.
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
High school diploma, strong data entry and Microsoft Office skills, call center/customer service experience, professional attitude, drug screen and background check required.
Rohrer: Manufactures custom retail packaging and thermoformed plastic containers.
3+ YOEHigh school diploma, 3-5 years customer service or project management experience, packaging/thermoforming knowledge and LEAN preferred, strong communication and project management skills.
Assist customers with digital banking, provide technical support via phone, chat, and email; high school diploma required; banking experience preferred; strong communication skills.
GoFundMe: Provides an online platform for personal and nonprofit fundraising.
Customer service experience, exceptional oral and written communication, organization, emotional intelligence, process orientation, teamwork, CRM familiarity preferred, and basic HTML/CSS knowledge preferred.
Leaf Home: Sells and installs gutter protection, roofing, and safety solutions.
1+ YOEHigh school diploma, 1+ year customer service/administrative experience, computer and keyboard proficiency, strong verbal/written communication, Microsoft Office proficiency, legally authorized to work without sponsorship.
SaiaNASDAQ: SAIA: Provides regional and interregional less-than-truckload freight transportation services.
2+ YOEHigh school diploma or GED, age 18+, U.S. work authorization, and English communication proficiency required. Two or more years of transportation or customer service experience and Microsoft Office knowledge preferred.
LineageNASDAQ: LINE: Provides temperature-controlled warehousing and logistics for food supply chains.
3+ YOE3+ Mgmt3+ years customer service leadership in warehouse/distribution, experience resolving claims, strong coaching and analytical skills, proficient with SAP,SAGE,Wave Orders,AS400 and Microsoft Office, able to lift ~20 lbs.
SAP, SAGE, Wave Orders, AS400, Microsoft Excel, Microsoft Outlook, Microsoft Word, PowerPoint
Chamberlain UniversityNYSE: CVSA: An online university supporting adult learners through degree and certificate programs.
3+ YOEBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of web, database, eLearning, and office technologies.
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOE1-2 years experience in fast-paced environments, excellent phone/chat/email etiquette, proficiency with Microsoft Office and CRM/Salesforce, legally authorized to work in the US, 18+ years old, reliable attendance.
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
2+ YOEBachelor's degree or 2 years related experience; plumbing industry experience preferred; strong interpersonal skills and proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
Heartland Home Services: Provider of residential HVAC, plumbing, and electrical services.
Administrative and organizational experience, strong written and oral communication, attention to detail, G-Suite and Microsoft proficiency, confidentiality, and high school diploma/GED required; associate degree preferred.
Envoy AirNASDAQ: AAL: Provides regional flight and ground services for American Airlines.
1+ YOEHigh school/GED, 18+, REAL ID-compliant state driver’s license, ability to lift up to 75 lbs, rotating shifts (including nights/weekends/holidays), pass fingerprint and background checks, legal right to work in the US.
Rod Baker Ford: A family-owned automotive dealership serving the Plainfield community since 1963, focused on fair treatment and exceptional customer experiences.
Friendly, organized communicator to schedule service appointments, update customers, and support the service team; comfortable on phone and in person; on-the-job training provided.
I-CAR: Provides training and technical knowledge for automotive collision repair.
High school diploma/GED required; call center, telemarketing or collections experience preferred; Microsoft Word/Excel/Outlook familiarity and strong customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Overture Promotions: Sells branded merchandise and provides promotional marketing solutions.
3+ YOE3+ years supervisory customer service experience; strong leadership, CRM and order-management skills; proficiency with Outlook, Wrike, HubSpot, NetSuite, and Microsoft Office; bachelor’s preferred.
Outlook, Wrike, HubSpot, NetSuite, Microsoft Office