308 customer care jobs at 153 companies in Washington, DC
2w
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Customer Care Manager
Clarksburg, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
4d
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Customer Care Coordinator
Fairfax, Virginia, United States
$18/hr OnsitePart Time
2+ YOEHigh school diploma or GED and 2 years of call center experience required. Requires strong computer, language, reasoning, multitasking, and customer service skills; Spanish is preferred.
Point of Sale (POS), cash register, computer, telephone
3w
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Customer Care Representative
Fredericksburg, Virginia, United States
OnsiteFull Time
High school diploma or GED required; customer service experience preferred; basic PC skills, Microsoft Word/Excel/Windows, typing ~25 wpm; strong communication skills.
Microsoft Word, Microsoft Excel, Windows, Workday, Loop, HireVue
3w
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Customer Care Consultant
Reston, Virginia, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service, 2+ years construction/maintenance experience, strong communication, technical savviness, ability to manage and triage homeowner service requests.
1w
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Customer Care Coordinator
Sterling, Virginia, United States
OnsiteFull Time
2+ YOERequires 2–3 years of customer service and office or clerical experience, high school diploma or equivalent, MS Windows proficiency, and strong communication, administrative, analytical, and problem-solving skills.
Microsoft Windows
2d
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Customer Care Specialist
Alexandria, Virginia, United States
$25-$30/hr OnsiteFull Time
High school diploma or equivalent; 1–2 years of customer service, call center, administrative, or related experience preferred. Requires strong communication, computer, data entry, multitasking, and organizational skills.
Microsoft Office, Microsoft Outlook, Microsoft Excel
1mo
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Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
1mo
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Customer Care Manager
Fredericksburg, Virginia, United States
$50k-$65k/yr OnsiteFull Time
Leadership in call center operations, coaching, scheduling, escalation management, strong communication, analytical and organizational skills, and proficiency with listed technology tools.
Microsoft Office Suite, Microsoft 365, Microsoft SharePoint, Microsoft Outlook, Microsoft Teams, RingCentral, RingCX, Paycom, iConnect, Storis
1mo
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CUSTOMER CARE ASSOCIATE - A
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEAssociate degree or 2+ years call center experience; strong customer service and CRM/Help Desk experience; ability to work flexible shifts including weekends and meet inbound volume goals.
Paris, TAD, Ceridian, eColonial.com, PACS, Outlook, CRM
1mo
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Admin I Customer Care Representative
Carlisle or Quincy or Hyattsville
$19-$29/hr HybridFull Time
0+ YOEUp to 2 years customer service/call center experience, high school diploma or equivalent, strong writing and computer skills, empathy and responsiveness to customers.
5d
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Customer Care Advisor (Intellectual Property)
Alexandria, Virginia, United States
$44k-$55k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent relevant experience; 1+ year customer support experience; 1+ year Microsoft Office experience, especially Outlook, Word, and Excel; strong communication, problem-solving, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
5d
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Customer Care Advisor (Intellectual Property)
Alexandria, Virginia, United States
$44k-$55k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent relevant experience, 1+ year in customer support, and 1+ year using Microsoft Office Suite, especially Outlook, Word, and Excel. Requires communication, problem-solving, conflict resolution, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
1w
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Sr. Manager, Customer Care (Call Center)
Laurel, Maryland, United States
$140k-$238k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor’s degree and 8+ years in contact center operations, including billing and collections, large customer service team management, and report preparation and presentation.
1mo
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Customer Care Specialist for Plumbing Company
Phoenix, Maryland, United States
$25-$30/hr OnsiteFull Time
2+ YOE2+ years customer service experience, proficiency with ServiceTitan and scheduling tools, exceptional phone skills, high school diploma or equivalent, knowledge of Maryland geography, ability to manage high call volumes.
ServiceTitan, Google Calendar
1mo
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Customer Care Representative
Westminster, Maryland, United States
$19-$21/hr OnsiteFull Time, Part Time
High school diploma/GED, customer service experience preferred, strong math/problem-solving, active listening, multitasking, detail-oriented, proficient with Microsoft Word/Excel/Outlook; bilingual English/Spanish preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Care Assistant - Seasonal/Part-time
Fairfax, Virginia, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1–3 years customer-facing experience preferred; strong written and verbal communication, empathy, organization, ability to learn systems, and flexible availability including occasional evenings/weekends.
Gladly, Shopify, Salesforce
2mo
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Digital Branch Customer Care Representative
Bethesda, Maryland, United States
$23-$33/hr HybridFull Time
2+ YOEH.S. diploma/GED, 2 years inbound/outbound call center or branch operations in a financial institution, knowledge of electronic banking products, advanced problem-solving, MS Office proficiency, and solid computer/browser skills.
Microsoft Office, MANTL, FIS D1Flex
3w
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Customer Care Manager - State Farm Agent Team Member
Arlington, Virginia, United States
$40k-$60k/yr OnsiteFull Time
Manage customer inquiries, coordinate team communication, handle account and billing tasks, track service metrics; excellent communication and organization; prior customer service or office experience preferred; must obtain state insurance licenses.
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