75 customer collaboration manager jobs at 62 companies in Colorado
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yrOnsiteFull Time
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yrRemoteFull Time
Vanilla: AI-powered estate planning software for financial advisors and attorneys.
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Valin: Distributes industrial automation, filtration, and fluid handling technical solutions.
3+ YOE3+ years customer service and employee management experience; bachelor’s degree preferred or equivalent; strong collaboration, analytical and process-improvement skills; proficiency with Epicor P21, Microsoft Office, Microsoft Dynamics, and RingCentral.
Epicor Prophet 21 (P21), Microsoft Office Suite, Microsoft Dynamics, RingCentral
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Utah or Colorado or Nevada or California or Washington or Oregon or Arizona
$104k-$183k/yrRemoteFull Time
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
6+ YOERequires 6+ years in customer success management with enterprise accounts, a bachelor's degree, strong business acumen, executive communication, cross-functional collaboration, and CRM/customer success platform proficiency.
Alpharetta or Atlanta or Westminster or Lake Oswego
$65k-$114k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
4+ YOE4+ years client-facing SaaS experience, enterprise account management, strong consulting and presentation skills, ability to define KPIs and drive adoption, collaborate cross-functionally, travel up to 25%.
Bellevue or Chicago or California or Colorado or Illinois or New York or Washington or San Francisco or New York City
$99k-$149k/yrHybridFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
Requires product management or ownership experience, roadmap and backlog management, metrics and analytics, customer research, cross-functional collaboration, and ability to explain technical concepts clearly.
Copado: AI-powered DevOps and testing platform for enterprise cloud applications.
5+ YOE5+ years in customer or lifecycle marketing for B2B SaaS, experience with customer advocacy and storytelling, strong cross-functional collaboration and program execution skills.
Lumen TechnologiesNYSE: LUMN: Providing global enterprise telecommunications and network connectivity services.
4+ YOERequires 4+ years of customer success or account management experience, a bachelor's degree or equivalent experience, enterprise customer experience, strategic communication, negotiation, data interpretation, time management, and cross-functional collaboration.
Lumen TechnologiesNYSE: LUMN: Provides network, cloud, and security services for enterprise customers.
4+ YOERequires 4+ years in customer success or account management, a bachelor's degree or equivalent experience, enterprise customer experience, strategic communication, negotiation, data interpretation, and cross-functional collaboration.
City of Greeley: Provides municipal services and public infrastructure for Greeley residents.
High school diploma or equivalent; customer service, communication, organization, computer, collaboration, scheduling, and problem-solving skills; ability to learn recreation software and manage multiple tasks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, RecTrac
Applied Control: Provides industrial automation and process control solutions.
Order entry, purchasing and expediting experience preferred (1-2 years); ERP experience preferred; beginning to intermediate Microsoft Outlook/Office skills; ability to manage multiple tasks and collaborate across teams.
Customer Experience, Program Manager | West Region
United States or Denver or Phoenix or Boise City or Las Vegas
$115k-$149k/yrRemoteFull Time
iRhythm TechnologiesNASDAQ: IRTC: Provides wearable heart monitors and AI-driven cardiac data analytics.
6+ YOEBachelor's degree and 6 years of related experience, or master's degree and 4 years in a similar role. Requires strong communication, analysis, collaboration, healthcare knowledge, and ability to travel up to 50%.
Salesforce, Microsoft Office, Microsoft Visio, EHR
Viega: Manufactures professional plumbing and climate control installation systems.
2+ YOEHigh school diploma required; 2–3 years administrative or data-entry experience and 3–5 years high-volume customer support, sales, or account management experience required. Strong communication, organization, problem-solving, and collaboration skills needed.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), email
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yrRemoteFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
Fanatics: Global digital sports platform for merchandise, collectibles, and betting.
8+ YOE4+ Mgmt8+ years in operations or customer experience; leadership; gaming industry experience preferred; strong analytics and cross-functional collaboration.
Technical Customer Support Manager - Electrical Systems
Longmont, Colorado, United States
$96k-$112k/yrOnsiteFull Time
Stored Energy Systems: Manufactures mission-critical battery chargers and DC power systems.
7+ YOE7+ years supporting industrial electrical/DC power systems; Bachelor\u0002s in electrical or related field (or equivalent experience); strong troubleshooting, communication, and cross-functional collaboration skills; valid driver\u0002s license; ability to travel 20\u000320%
Cloud Software Group: Provides enterprise cloud infrastructure and data analytics software solutions.
Requires product management experience in analytics, data science, or engineering software; oil and gas workflow familiarity; customer discovery, roadmap, requirements, delivery, communication, and cross-functional collaboration skills.
Fivetran: Automates data movement into cloud data warehouses.
Ownership of connector portfolio, strong SQL, B2B SaaS product management experience, customer empathy, analytics-driven decision making, and collaboration with engineering and operations. Must overlap US EST and PST.