98 customer collaboration manager jobs at 70 companies in Manassas, VA
2mo
Save
Mark Applied
Hide
Customer Success Manager
Washington or California
RemoteFull Time
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
1d
Save
Mark Applied
Hide
Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
2w
Save
Mark Applied
Hide
Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
1w
Save
Mark Applied
Hide
Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
4d
Save
Mark Applied
Hide
Customer Success Manager II
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
1mo
Save
Mark Applied
Hide
Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
3w
Save
Mark Applied
Hide
Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
1mo
Save
Mark Applied
Hide
Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP and CCNP Collaboration, DoD 8570/8140 IAT Level III, 10+ years managing enterprise voice/video/unified communications in DoD/IC, bachelor’s degree in CS/IT or related.
Cisco Unified Communications Manager (CUCM), Unity Connection, SIP, H.323, MGCP, Polycom, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4
2mo
Save
Mark Applied
Hide
Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
2mo
Save
Mark Applied
Hide
Customer Success Manager - Federal (D.C. Hybrid)
Washington or Virginia
$150k-$230k/yr HybridFull Time
US citizen or green card holder with SECRET or TS/SCI clearance; significant CSM/AM experience in the federal space; experience with technical products; willingness to travel; strong communication and collaboration skills; understanding of machine learning concepts.
Microsoft Excel, SQL, Python
1mo
Save
Mark Applied
Hide
Product Manager - Mainstreet Customer Management
McLean or New York City
$165k-$205k/yr OnsiteFull Time
3+ YOEBachelor's in a quantitative or business field (or equivalent) or 3+ years product management experience; data-driven, cross-functional collaboration, strategy development, and product delivery skills.
2mo
Save
Mark Applied
Hide
Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
2mo
Save
Mark Applied
Hide
Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP, CCNP Collaboration, DoD 8570/8140 IAT Level III, bachelor\u0002s in CS/IT, 10+ years program/project management in DoD/IC, unified communications and networking expertise.
CUCM, Unity Connection, SIP, H.323, MGCP, Polycom, Cisco, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4, ISO 20000-1:2018
2mo
Save
Mark Applied
Hide
External Relations Manager, Customer Trust External Relations
Arlington, Virginia, United States
$116k-$160k/yr OnsiteFull Time
7+ YOE7+ years program or project management experience; using data/metrics to drive improvements; owning program strategy and delivery; cross-functional collaboration with non-tech teams; strong written and verbal communication. Product safety or external comms experience preferred.
2mo
Save
Mark Applied
Hide
Customer Excellence Specialist (Arlington, US)
Arlington, Virginia, United States
OnsiteFull Time
2+ YOEBachelor's degree in engineering, information systems, business or similar; 2+ years professional experience (or master's degree); cross-functional project management, data-driven analysis, problem solving, and collaboration skills.
Microsoft Excel, Microsoft Power BI, Python, R
4d
Save
Mark Applied
Hide
Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
4d
Save
Mark Applied
Hide
Product Manager (Beyond Fuel)
Portland or Seattle or New York City or San Francisco or Washington or Chicago or Salt Lake City or Boston or Dallas
$90k-$120k/yr OnsiteFull Time
3+ YOE3+ years in product management, consulting, startups, or related work; strong problem-solving, customer research, communication, collaboration, and iterative delivery skills.
Claude, ChatGPT, Cursor
3d
Save
Mark Applied
Hide
Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
3d
Save
Mark Applied
Hide
Senior Product Manager
United States or Washington
$144k-$216k/yr RemoteFull Time
Experience building products with cross-functional teams, collaborating with customers and stakeholders, using PM discovery and delivery tools, Scrum or Kanban, and data collection or pipeline processing.
Scrum, Kanban, natural language processing, large language models, generative AI, agentic AI
1w
Save
Mark Applied
Hide
Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
HybridFull Time
Experience with enterprise environments, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, analytical thinking, and complex stakeholder management.