59 customer collaboration manager jobs at 43 companies in Middletown, DE
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Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yrOnsiteFull Time
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Principal Strategic Customer Success Partner (Commercial)
Exton, Pennsylvania, United States
HybridFull Time
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
8+ YOEHigh school diploma or GED and 8+ years in customer success, account management, sales, supply chain, logistics, transportation, or related fields. Requires client-facing relationship management, presentations, complex analysis, and cross-functional collaboration.
SQL, Google Cloud Platform (GCP), Tableau, Salesforce, Google Business Suite, Google Workspace, TMS
Quaker HoughtonNYSE: KWR: Developer and manufacturer of industrial process fluids and lubricants.
Provide advanced technical support and application expertise, manage customer trials and projects, collaborate with R&D and Sales, develop training and technical presentations, maintain CRM, and ensure compliance.
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOEHigh school diploma or equivalent; 1 year of experience; Series 7 and 66 or Series 7, 63, and 65 licenses; SAFE Act registration; strong communication, organization, collaboration, risk management, and wealth management knowledge.
Senior Product Manager, AI & Data Science Products
Seattle or Richmond or Austin or North Charleston or Philadelphia or San Francisco or Denver or Miami or Atlanta or Chicago or Augusta or Boston or Las Vegas or Trenton or New York or Raleigh or Portland
RemoteFull Time
Crunchbase: A platform providing comprehensive data and intelligence on companies.
3+ YOERequires 3+ years of product management or comparable experience, customer-facing AI or data product ownership, applied AI/ML knowledge, data science and engineering collaboration, experimentation, analytics, and quality evaluation skills.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
CSC: Provides global business administration and compliance solutions.
Customer-centric experience, strong written and verbal communication, critical thinking, Microsoft Office proficiency, organization, adaptability, and ability to resolve client issues independently and collaboratively.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, chat, telephone, email, DNS, digital certificates, Net Promoter Score (NPS)
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
Quench: Provides office water filtration and beverage dispenser solutions.
Requires customer issue resolution and de-escalation experience, strong written and verbal communication, multitasking, process compliance, cross-functional collaboration, KPI experience, and Microsoft Office Suite proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
Holt Logistics: Provide marine terminal, warehousing, and logistics services.
Manage and grow customer accounts, coordinate order activities, collaborate on pricing and service improvements, communicate with clients, and travel to terminals; proficiency with MS Office and GSuite preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Gmail, Google Docs, Google Slides, Google Sheets
Pinnacle Veterinary Specialists: Provides 24/7 emergency and specialty medical care for pets.
Veterinary reception experience required, excellent customer service and communication, basic computer skills to use practice management, electronic medical record, and collaboration software.
practice management, electronic medical record, collaboration software
Commercial Marketing Manager, Architecture & Design Market Development
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Lutron Electronics: Designs and manufactures lighting and shading control systems.
10+ YOEBachelor's degree in a related field and 10+ years of B2B, product, or market development marketing experience. Requires integrated campaign, commercial market, customer insight, positioning, communication, and collaboration expertise.