24 customer data analyst jobs at 21 companies in Douglas, IL
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Customer Experience Analyst
Itasca, Illinois, United States
$85k-$90k/yr RemoteFull Time
2+ YOERequires 2–4 years in contact center analytics, customer experience, or operations analysis; omnichannel service experience; KPI knowledge; strong analytical, communication, and data storytelling skills; and reporting, BI, CRM, Five9, and basic SQL experience.
Five9, Microsoft Excel, Power BI, Tableau, Salesforce, SQL, CRM
1mo
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
1w
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree required in business, marketing, analytics, or related field; syndicated data platform proficiency, analytical and project coordination skills, and experience supporting customer materials and cross-functional initiatives.
Circana, Nielsen, IRI
3w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
2w
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Operations Analyst - Customer Service
Kenosha or Pleasant Prairie or Milwaukee or Gurnee or Waukegan or Illinois
OnsiteFull Time
2+ YOEBachelor's degree, 2+ years of data analysis or business intelligence experience, advanced Microsoft Excel, SQL, and Power BI skills, plus strong communication, analytical, and organizational abilities.
Microsoft Excel, SQL, Power BI, Robotic Process Automation (RPA)
1w
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Customer Strategy Analyst
Chicago, Illinois, United States
$79k-$109k/yr OnsiteFull Time
Bachelor’s degree in business, marketing, analytics, or related field; syndicated data platform proficiency; project coordination, analytical, organizational, communication, and cross-functional collaboration skills.
Circana, Nielsen, IRI
2mo
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eCommerce & Customer Marketing Senior Analyst
United States or Charlotte or Minneapolis or Chicago
$90k-$112k/yr RemoteFull Time
Strong analytical skills with experience using Excel/Sheets and dashboarding, ability to analyze eCommerce/retail/campaign performance, synthesize data into recommendations, and partner cross-functionally; CPG/retail/eCommerce and syndicated data experience preferred.
Microsoft Excel, Sheets, Nielsen, IRI
2w
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Sales Analyst (43450)
Oakbrook Terrace or Chicago
$59k-$79k/yr HybridFull Time
University degree and experience in data, sales, business intelligence, category, or commercial analytics. Requires Circana, customer data platforms, Power BI, Microsoft Excel, visualization, communication, and analytical skills.
Circana, Power BI, Microsoft Excel
1mo
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
2w
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Clinical Reporting Analyst
Lisle, Illinois, United States
$21-$36/hr HybridFull Time
1+ YOEBachelor's degree and 1–2 years of reporting or data analytics experience required, plus customer service experience, advanced Microsoft Excel, strong MS Office skills, and data problem-solving ability.
Salesforce, Banner, Experiential Learning Management System (ELMS), Power BI, Microsoft Excel, Microsoft Office
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
2w
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Ellucian Banner Functional Analyst
Oak Brook, Illinois, United States
$80k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years as a Banner Functional Analyst, experience supporting Ellucian Banner modules, customer service, analytical skills, requirements documentation, data security, and a related bachelor's degree.
Ellucian Banner, eVisions Argos, Form Fusion, Intellecheck, UC4, Applications Manager
1mo
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Senior Analyst, Consumer Insights (Hybrid: Chicago, IL)
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
1+ YOE1-2+ years in analytical or market research roles; Bachelor's degree or equivalent; experience with consumer, POS, syndicated/custom research is a plus; strong data interpretation, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Liquid Data®
1d
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Customs Brokerage Business Analyst
Des Plaines, Illinois, United States
$87k-$107k/yr OnsiteFull Time
Requires advanced Excel, Access databases, BI platforms, dashboard development, gap analysis, process automation, SharePoint solutions, and business process improvement experience.
Microsoft Excel, Microsoft Access, SharePoint, CargoWise, RPA, IDP, UAT
2d
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Credit Analyst
Lisle, Illinois, United States
OnsiteFull Time
Credit and collections experience preferred; requires attention to detail, communication, customer service, organization, data entry, confidentiality, time management, and independent and collaborative work skills.
Microsoft GP
2d
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Credit Analyst
Lisle, Illinois, United States
OnsiteFull Time
Credit and collections experience preferred; requires attention to detail, communication, customer service, organization, data entry, ethical judgment, confidentiality, time management, and independent and collaborative work skills.
Microsoft GP
2d
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Senior Business Analyst
Bentonville or Chicago or Miramar or Holtsville or Lincolnshire
$86k-$129k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years of corporate retail experience, and store operations, LP/AP, or planning experience. Requires complex data analysis, presentation, governance, and customer-facing skills.
Microsoft Excel, Microsoft PowerPoint
1d
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Technical Analyst I, Evening
Joliet, Illinois, United States
$25-$27/hr OnsiteFull Time
2+ YOETwo years of technical support experience or equivalent training, high school diploma, strong data-entry and communication skills, and customer service ability. Associate degree and A+ certification preferred.
helpdesk phones, ticket system, spreadsheets, databases, operating systems, drivers, applications, AV
1w
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Business Intelligence Analyst
San Francisco or Lakewood or Washington or Orlando or Tampa or Atlanta or Chicago or Boston or Kansas City or New York City or Philadelphia or Fort Worth or Houston or San Antonio or Norfolk or Tacoma
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in business process optimization, CRM and BI systems, contract and customer data compliance, performance analysis, and management reporting.
Customer Relationship Management System (CRM), Cloud, business intelligence (BI), Change Control Board (CCB), electronic-business, USAJOBS, e-Verify, Microsoft Excel
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