13 customer data analyst jobs at 11 companies in Everett, MA
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Keurig Dr PepperNasdaq: KDP: Produces and distributes hot and cold beverages and coffee systems.
3+ YOEBachelor's in business/finance/accounting/IS or 3+ years equivalent; experience with customer/vendor/finance master data in SAP or similar ERP; intermediate to advanced Microsoft Excel; attention to detail and SOX/internal controls experience.
SAP ECC, SAP S/4HANA, Master Data Management (MDM), Microsoft Excel
SimpliSafe: Provides wireless home security systems and professional monitoring services.
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SimpliSafe: Provides wireless home security systems and professional monitoring services.
5+ YOE5+ years experience (or Masters+3), BS in quantitative field or equivalent, strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design experience, excellent communication.
PTCNASDAQ: PTC: Provides industrial software for design, manufacturing, and service operations.
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yrOnsiteFull Time
CoStar GroupNASDAQ: CSGP: Global provider of commercial and residential real estate data.
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing integration experience; scripting in Python or Node; bachelor's degree required.
ManulifeTSX: MFC: Provides insurance, wealth management, and investment services globally.
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yrOnsiteFull Time
CoStar GroupNASDAQ: CSGP: Provides global real estate information, analytics, and online marketplaces.
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing API management; scripting in Python or Node; bachelor’s degree required.
Financial Recovery Technologies: A technology-based services firm that helps investors identify eligibility, file claims, and recover funds from securities class action settlements.
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
Lactalis: Produces and distributes dairy products including cheese, yogurt, and milk.
1+ YOEBachelor's degree required; 1+ year analytics or related experience preferred. Intermediate Excel required; experience with syndicated data, Circana/Nielsen, customer data platforms, Power BI, and Python is a plus.
Sam's Club Madrid, Dollar General 1010, Circana PTA, GoSimple, Circana, Nielsen, Microsoft Excel, PowerPoint, Power BI, Python
Atominvest: SaaS platform for managing alternative investment operations.
0+ YOEBachelor's degree, 0–2 years experience, strong Excel and data skills, interest in private markets, SQL or API exposure a plus, excellent communication and analytical ability.
Operations Analyst, Operations Analyst, Customer Retention - Acton, MA (Hybrid)
Acton, Massachusetts, United States
$65k-$98k/yrHybridFull Time
InsuletNasdaq: PODD: Manufactures wearable tubeless insulin pumps for diabetes care.
3+ YOEBachelor's degree,3+ years in analytics/operations/project coordination,experience with Agile/Kanban,ability to translate data into action and lead cross-functional programs.
Microsoft Excel, Azure DevOps, Jira, SQL, Power BI, Tableau
City of Somerville: Managing municipal operations and public services for Somerville residents.
3+ YOEAssociate's degree preferred; minimum 3 years related accounting/bookkeeping experience; strong records management, data processing, customer service, and office software skills.