10 customer data analyst jobs at 8 companies in Fall River, MA

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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
SimpliSafe
SimpliSafe: Provides wireless home security systems and professional monitoring services.
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
SimpliSafe
SimpliSafe: Provides wireless home security systems and professional monitoring services.
5+ YOE5+ years experience (or Masters+3), BS in quantitative field or equivalent, strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design experience, excellent communication.
SQL, Microsoft Excel, Tableau, Hex, Python, R
3w
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Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
PTC
PTCNASDAQ: PTC: Provides industrial software for design, manufacturing, and service operations.
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
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Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Global provider of commercial and residential real estate data.
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing integration experience; scripting in Python or Node; bachelor's degree required.
REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, API
3d
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Customer Experience (CX) Insights Analyst
Boston, Massachusetts, United States
$73k-$122k/yr HybridFull Time
Manulife
ManulifeTSX: MFC: Provides insurance, wealth management, and investment services globally.
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
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Senior Business Analyst, Data Integration, CoStar Debt Solutions
Boston, Massachusetts, United States
$100k-$148k/yr OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Provides global real estate information, analytics, and online marketplaces.
7+ YOE7+ years building and operating production API integrations (REST, GraphQL, webhooks, OAuth, ETL); customer-facing API management; scripting in Python or Node; bachelor’s degree required.
API, REST, GraphQL, webhooks, OAuth, ETL, Python, Node, FIS, CoStar, Intex, Yardi, MRI, LLM
2w
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Business Analyst
Medford, Massachusetts, United States
$90k-$120k/yr OnsiteFull Time
Financial Recovery Technologies
Financial Recovery Technologies: A technology-based services firm that helps investors identify eligibility, file claims, and recover funds from securities class action settlements.
4+ YOE4+ years business/software usability analysis in Agile, BA/BS preferred, experience with Oracle/Postgres, SQL, BI/AI tools, strong communication, analytical and customer-orientation.
Oracle, Postgres, SQL, Business Intelligence tools, AI tools, APIs
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Implementation Analyst
New York City or Boston
HybridFull Time
Atominvest
Atominvest: SaaS platform for managing alternative investment operations.
0+ YOEBachelor's degree, 0–2 years experience, strong Excel and data skills, interest in private markets, SQL or API exposure a plus, excellent communication and analytical ability.
Microsoft Excel, SQL, APIs
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Water Systems Analyst
Somerville, Massachusetts, United States
$1k/wk OnsiteFull Time
City of Somerville
City of Somerville: Managing municipal operations and public services for Somerville residents.
3+ YOEAssociate's degree preferred; minimum 3 years related accounting/bookkeeping experience; strong records management, data processing, customer service, and office software skills.
Waterscope, Dictaphone