1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
4w
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM
1mo
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Principal Data Scientist
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$143k-$275k/yr OnsiteFull Time
5+ YOEAdvanced degree in a data-related field with 5–10+ years of data-science experience depending on degree; experience managing data, modeling at scale, customer-facing project delivery preferred; must be authorized to work in the U.S. without sponsorship.
2mo
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Customer Data Privacy Product Owner
Spring or Austin
$116k-$182k/yr OnsiteFull Time
7+ YOE7-10 years in product management for software; privacy/data governance experience; Agile; Azure DevOps knowledge.
Azure DevOps, JIRA, Kanban, Scrum
1mo
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Master Data Specialist
Houston or United States
$25-$38/hr RemoteFull Time
2+ YOECreate, change, validate and rationalize customer, material, and vendor master data; perform statistical/relational analysis; apply governance rules; 2+ years related data experience or bachelor's degree; Excel and SAP experience preferred.
Microsoft Office Suite, Microsoft Excel, SAP, SAP Master Data Management
6d
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Business Data Analyst I/II/Sr
Chicago or De Pere or Houston or Baltimore or Hurstbourne Acres
$60k-$106k/yr HybridFull Time
2+ YOEMaintain and validate customer and prospect historical usage data, troubleshoot EDI issues, retrieve and upload usage, identify data inconsistencies, and support process improvements.
SQL, Python, Power BI, Microsoft Excel, Excel macros, C++, Salesforce, EDI, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
2mo
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
1+ YOECustomer service or logistics experience; proficient with SAP and MS Office; strong data and communication skills; knowledge of logistics and inventory.
SAP, Microsoft Office
6d
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Customer Service Representative
Caseyville or Rosharon
$16-$19/hr OnsiteFull Time
In-person customer service experience, strong data entry/keyboarding, computer aptitude, ability to work under pressure, friendly/outgoing demeanor, and teamwork orientation.
1w
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years industry/customer service experience preferred; high school diploma; strong communication, data entry, organization, and multi-tasking; inside sales/customer service experience; knowledge of elastomer/fastener/manufacturing a plus.
4w
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Customer Success Manager
Houston, Texas, United States
RemoteFull Time
1+ YOE1–3 years in customer success or account management; portfolio management, relationship growth, retention focus; strong communication, presentation, project management, and data-driven skills.
Salesforce, HungerRush 360
6d
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Customer Service Representative
Houston, Texas, United States
$23-$29/hr OnsiteFull Time
1+ YOE1–3 years customer service or administrative experience preferred; high school diploma; strong communication, problem-solving, data-entry, and CRM/Microsoft Office skills.
CRM, Microsoft Office Suite
2mo
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree in business, CS, engineering, or related field; 5+ years in customer success/account management; SaaS experience; strong communication; Azure hosting knowledge; data-driven; collaborative.
Azure, Web browsers, Mobile platforms, SaaS
2mo
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CUSTOMER SUCCESS SPECIALIST
Houston, Texas, United States
OnsiteFull Time
5+ YOE5+ years in customer success or account management within software/digital products; strong communication; proven ability to translate data into action; experience with CRM systems and MS Office; renewals experience.
Salesforce, Microsoft Office, AWS, Azure, GCP, Zendesk, HubSpot, Gainsight, ChurnZero
4d
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Customer Service Representative
Houston, Texas, United States
OnsiteFull Time
Bilingual English/Spanish required; prior customer-facing or legal service experience preferred; comfortable with CRM/Clio systems, data entry, phone intake, and administrative tasks; high school diploma required.
Clio Grow, Clio Manage, Clio Connect, SoGoSurvey
1mo
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Customer Success Manager
Houston, Texas, United States
$70k-$90k/yr RemoteFull Time
Customer-facing SaaS experience, strong problem-solving and ownership, hands-on data skills (Microsoft Excel, SQL, APIs), ability to diagnose and resolve complex system/workflow issues, excellent written and verbal communication.
SupplierHub, Microsoft Excel, SQL, APIs, Zendesk
2w
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Customer Service Dispatcher
Houston, Texas, United States
HybridFull Time
2+ YOE2+ years customer service/clerical experience; proficiency with Microsoft Word, Excel, Outlook; dispatching and ticket management; strong communication, organization, data entry, and confidentiality skills; locksmith/locking-hardware experience desirable.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
3mo
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Customer Service Representative (Bilingual)
Pearland, Texas, United States
$15/hr OnsiteFull Time
0+ YOEBilingual (English/Spanish) CSR role requiring HS diploma, valid driver's license, data entry, cash handling, and customer service experience.
POS system, Microsoft Office, Phone
1mo
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Houston - Customer Service Representative
Spring or Houston
OnsiteFull Time
1+ YOE1–3 years customer service experience; strong phone, written, and interpersonal skills; ability to multitask, organize, prioritize, and perform data entry across platforms.
2w
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Customer Service Representative - 1145
Binghamton or Houston
$19-$21/hr HybridFull Time
3+ YOE3+ years customer service experience, associate degree in business preferred, 1+ year accounting preferred, strong MS Word/Excel, excellent communication and data entry skills.
Microsoft Word, Microsoft Excel