3d
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Customer Master Data Manager
Waltham, Massachusetts, United States
$132k-$165k/yr HybridFull Time
5+ YOE5+ years in customer master data management or data governance in healthcare; Bachelor's degree preferred; hands-on Salesforce.com, MDM and PHI experience; HIPAA knowledge; SQL and analytics familiarity.
clearMDM, Salesforce.com, SQL, Snowflake, Collibra, Informatica, Profisee, Verato, Reltio
1mo
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Customer Master Data Management Senior Manager
Boston, Massachusetts, United States
$138k-$206k/yr HybridFull Time
5+ YOEBachelor's degree required; 4-6 years (typically 5+) experience with pharmaceutical/commercial data; experience with MDM (Informatica MDM), CRM integrations (Veeva/Salesforce), data governance, SQL, Oracle/Snowflake, JIRA, and ServiceNow.
Global Healthcare Entity Master (GHEM), Collibra, Informatica MDM, Veeva, Salesforce, Oracle, Snowflake, SQL, JIRA, ServiceNow
1mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Principal Data Scientist
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$143k-$275k/yr OnsiteFull Time
5+ YOEAdvanced degree in a data-related field with 5–10+ years of data-science experience depending on degree; experience managing data, modeling at scale, customer-facing project delivery preferred; must be authorized to work in the U.S. without sponsorship.
2d
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Data Solutions Architect
Waltham, Massachusetts, United States
$98k-$154k/yr RemoteFull Time
5+ YOE5+ years in data architecture or solutions engineering, bachelor's degree, strong data analysis, SQL knowledge, experience with LLMs/AI-assisted tooling, customer-facing presentation skills.
SQL, Model Context Protocol (MCP), LLMs, ZoomInfo
3d
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Martech Platform Data Lead
Westwood or Johnston or Columbus
HybridFull Time
8+ YOE8+ years in customer data management or marketing technology, strong knowledge of customer data architecture, governance, identity resolution, segmentation, integrations, and stakeholder influence; bachelor's degree preferred.
Pega Customer Decision Hub, Zeta Marketing Platform, Adobe Journey Optimizer, Adobe Campaign, Salesforce Marketing Cloud, Snowflake, AWS, Azure, Google Cloud
2mo
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Master Data Analyst
Burlington, Massachusetts, United States
$63k-$72k/yr HybridFull Time
3+ YOEBachelor's in business/finance/accounting/IS or 3+ years equivalent; experience with customer/vendor/finance master data in SAP or similar ERP; intermediate to advanced Microsoft Excel; attention to detail and SOX/internal controls experience.
SAP ECC, SAP S/4HANA, Master Data Management (MDM), Microsoft Excel
3mo
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Legal Practice Technology Data Scientist
Chicago or New York City or Los Angeles or California or Washington or Boston
$133k-$166k/yr HybridFull Time
3+ YOE3+ years in a law firm or professional services environment; bachelor’s degree; expertise in eDiscovery, Relativity custom development, statistical analysis, Excel (VBA/Power Query), Python, SQL, and data visualization tools.
Relativity, Microsoft Excel, VBA, Power Query, Plotly, Tableau, Microsoft Power BI, Python, pandas, PyTorch, TensorFlow, SQL, JavaScript, HTML, CSS, OpenAI, Microsoft Azure OpenAI, Hugging Face, LangFlow, LangChain, git, svn, JIRA, CPUs, GPUs, FPGAs
1mo
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Team Lead - Forward Deployed Data Science
Cambridge or New York City
$160k-$200k/yr HybridFull Time
3+ YOEDeliver customer-facing data science models and forecasts, work with geospatial data (PostGIS/GeoJSON), communicate technical results to executives, and manage pilot delivery; bachelor's preferred.
PostGIS, GeoJSON, LLM
5d
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Customer Care Representative
Andover, Massachusetts, United States
$22-$24/hr HybridFull Time
Customer service experience, strong communication, data entry and ERP experience; retail industry experience a plus.
Syspro
3w
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years SaaS customer success/onboarding experience; full-lifecycle customer management, strong communication, data-driven with CRM and reporting tooling familiarity.
2mo
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Customer Relations Specialist
Marlborough, Massachusetts, United States
$20-$25/hr OnsiteFull Time
3+ YOE3+ years customer service; HS diploma preferred; strong MS Office, data entry, reporting; multitask in a team environment.
Microsoft Office, Data entry, Reporting
2w
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Manager, Customer Analytics & Reporting
Framingham, Massachusetts, United States
$96k-$138k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5+ years in analytics/reporting or sales operations,proficiency in SQL and data visualization,experience with reporting automation,data governance,and stakeholder partnership.
SQL, Python, Microsoft Power BI, Tableau, Anaplan, R, Microsoft Excel
2mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
2mo
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Customer Relations Specialist
Marlborough, Massachusetts, United States
$19-$24/hr OnsiteFull Time
3+ YOE3+ years of customer service experience; high school diploma or GED preferred; proficient in Microsoft Office, data entry; able to multi-task and team-oriented.
Microsoft Office, Data entry, Reports
1d
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Customer Service Representative
Manchester, New Hampshire, United States
$17-$18/hr OnsiteFull Time
High school diploma or equivalent; excellent communication and detail skills; ability to pass background/credit check; customer service and computer/data-entry experience preferred.
4d
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Data Coordinator
Whitinsville, Massachusetts, United States
$21-$22/hr OnsitePart Time
1+ YOEAssociate degree required (Bachelor preferred), ~1 year experience preferred, strong Excel and Microsoft365 skills, data entry, reporting, clerical ability, and customer service.
Microsoft Excel, Microsoft365, Outlook, Word, iFamilyNet
1w
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CUSTOMER RELATIONS SPECIALIST
Natick, Massachusetts, United States
$17-$19/hr OnsiteFull Time
High school diploma, comfortable with computers and data entry, handle cash/checks/credit cards, interact professionally with customers, attention to detail, evening and weekend availability required.
2w
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Customer Success Manager, Forma
Boston or Colorado or Atlanta or Michigan or Oregon or Texas
$76k-$136k/yr HybridFull Time
Strategic customer success management for mid-market/emerging customers: onboarding, adoption, value realization, renewal and expansion; data-driven engagement and account prioritization.
4d
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Manager I, Customer Care
Quincy, Massachusetts, United States
OnsiteFull Time
3+ YOEBachelor's degree, minimum 3 years customer service or customer care management experience, CRM and data analysis familiarity, leadership and process-improvement skills, customer service management certification preferred.
CRM
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