166 customer data jobs at 121 companies in Massillon, OH
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Customer Data Platform Data Engineer (Hybrid)
Dallas or Akron or Irving
HybridFull Time
Expert SQL and Python skills, data modeling experience, hands-on Adobe AEP and RTCDP experience, familiarity with AWS data services (S3, Redshift, Glue), and cloud data platforms (Snowflake, BigQuery, Azure).
SQL, Python, Adobe Experience Platform (AEP), Adobe Real-Time Customer Data Platform (RTCDP), AWS, S3, Redshift, Glue, Snowflake, BigQuery, Azure, XDM schemas, CRM, CI/CD
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Customer Intl Data Analyst Sr
Cleveland, Ohio, United States
OnsiteFull Time
5+ YOE5 years preferred in data extraction/analytics, data quality, relational databases; proficient in Power BI, Google Analytics, advanced Excel; US work authorized with ITAR/export compliance.
Power BI, Google Analytics, Excel
2mo
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Head of Data & Analytics
Warren, Ohio, United States
OnsiteFull Time
10+ YOE10+ years data leadership, experience with data modeling, cloud architectures, data lakehouse strategy, system migrations, customer-facing engagements, and team scaling.
Data Lakehouse, ERP, HCM, AI/ML, Cloud ERP
1w
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Advisor-Cust Data & Insights
Memphis or Harrison or Akron
HybridFull Time
5+ YOEBachelor's or equivalent experience, 5+ years analytics/customer experience/BI work, ability to analyze large datasets, experience with CX/contact center metrics, strong communication and presentation skills.
2mo
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Business Analytics Consultant Senior - Customer Data Forensics
Pittsburgh or Cleveland or Tysons Corner
$55k-$142k/yr OnsiteFull Time
3+ YOE3+ years experience in business data analysis, requirements gathering, data governance, and analytics delivery.
SQL, Tableau, Excel, Power BI
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Manager, Customer Analytics
Oklahoma City or Cleveland
$1-$2/yr OnsiteFull Time
8+ YOE8+ years in analytics/data science with advanced SQL, predictive modeling, BI (Power BI), experience integrating Salesforce/Genesys/Pendo/Qualtrics, strong SaaS metrics knowledge, and cross-functional leadership.
SQL, Power BI, Salesforce, Genesys, Pendo, Qualtrics, Python, R
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Customer Service
Massillon, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service or sales support experience, proficiency with Microsoft Word and Excel, strong order entry/shipping knowledge, excellent communication, data entry, and organizational skills.
Microsoft Word, Microsoft Excel, Estitrack
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Customer Service Representative
Brecksville, Ohio, United States
HybridFull Time
2+ YOESupports order-to-cash: order processing, customer inventory management, forecasting, master data maintenance, and data entry; Associate degree in Business Administration or 2+ years B2B experience.
Microsoft Word, Microsoft Excel, PowerPoint, SAP
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Customer Relations Specialist
Columbiana, Ohio, United States
OnsiteFull Time
3+ YOE3+ years customer service experience, HS/GED preferred, strong Microsoft Office and data entry skills, ability to multitask and prioritize in a team environment.
Microsoft Office
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Customer Relations Specialist
Columbiana, Ohio, United States
OnsiteFull Time
3+ YOE3+ years customer service experience, HS diploma/GED preferred, Microsoft Office and data entry skills, ability to multitask, background check and drug screen required.
Microsoft Office
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Customer Service Representative
Perry, Ohio, United States
OnsiteFull Time
2+ YOEEnter and maintain sales orders, communicate with customers and program teams, analyze data, and use standard office and business systems; bachelor\u0002s degree or 2-4 years related experience preferred.
word processing, spreadsheets, databases, slide-presentation tools, internet browsers, email platforms, business-systems software
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CUSTOMER SERVICE REPRESENTATIVE
Middleburg Heights, Ohio, United States
$18/hr OnsiteFull Time
Performs scheduling, order tracking, VA and patient communication, data entry and record updates; requires HS diploma/GED, typing/ten-key skills, Microsoft Office proficiency, and strong customer service and communication skills.
Microsoft Office Professional Suite, TIMS
6d
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Advisor-Cust Data & Insights
Memphis or North Canton or Harrison
HybridFull Time
5+ YOEBachelor's degree or equivalent experience and 5+ years in analytics or customer experience; ability to analyze large datasets, build forecasts/models, and communicate insights to stakeholders.
2mo
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Data & Analytics Strategy
Cleveland or Atlanta or Dallas
HybridFull Time
10+ YOE5+ Mgmt10-15 years in full-scale customer journey and data ecosystems; lead data strategies; client-facing workshops; change management; mentoring teams.
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Customer Service Representative
Parma Heights, Ohio, United States
$15-$18/hr OnsiteFull Time
High school diploma or equivalent, strong communication and data-entry skills, ability to stand up to 90% of the time and lift 25 lbs, background check required; on-the-job training provided.
Point of Sale (POS) system, Microsoft Office
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Multi Site Customer Service Coordinator
Cleveland, Ohio, United States
$18-$19/hr FieldFull Time
1+ YOEHigh school diploma and 12 months relevant experience required; must travel within a 40-50 mile radius; proficiency with Microsoft Office; strong communication, data-driven mindset, and customer service skills.
Microsoft Office
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Customer Service Rep
Orrville, Ohio, United States
OnsiteFull Time
0+ YOEHigh school diploma/GED or equivalent; short related experience/training; ability to read/analyze patient orders, comprehend pharmacy terminology, communicate effectively, train others, calculate dosing figures, and perform computer data entry. Must occasionally lift up to 50 lbs and meet any location licensing requirements.
1mo
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Customer Service Representative (Independence, OH, US, 44131)
Independence, Ohio, United States
OnsiteFull Time
1+ YOE1+ year customer service experience, high school diploma/GED required (Bachelor's preferred), proficiency with Microsoft Word/Excel/Outlook, experience with inbound/outbound calls and B2B account support preferred, data entry and document proofreading skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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CTIO - Activation & Customer Success - Experienced Associate
New York or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Tulsa or Washington or Denver or Des Moines or Detroit or Boca Raton or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or North America or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland
$51k-$140k/yr HybridFull Time
1+ YOEBachelor's degree and 1+ year experience; client engagement, CRM and data analytics experience, strong communication and problem-solving skills; available to travel up to 40%.
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Customer Lifecycle Manager
Wadsworth or Carrollton or Georgetown
OnsiteFull Time
4+ YOE4+ years in omnichannel retention/customer lifecycle marketing for multi-brand or high-SKU e-commerce; proven SMS scaling, lifecycle orchestration, audience segmentation, GA4/data literacy, and enterprise platform experience (Listrak, Klaviyo, Attentive).
Listrak, Klaviyo, Attentive, GA4, ERP, WMS, OMS, SMS, MMS, RCS