2mo
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Customer Service Advocate
Richmond, Virginia, United States
OnsiteFull Time
2+ YOE2+ years in customer service or administrative support; proficient in Microsoft Office; Salesforce experience a plus; data-driven, highly organized; flexible hours including occasional weekends/holidays.
Microsoft Office, Salesforce
3d
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Customer Service Specialist - Business Tax Customer Service Specialist
Richmond, Virginia, United States
$25-$37/hr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3 years customer service/reconciliation experience; proficiency with Microsoft Office/Excel, data entry, problem solving, and strong communication skills.
Microsoft Office Suite, Microsoft Excel, CIS billing system, City of Richmond Assessors File
2d
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Customer Service Representative
Henrico County, Virginia, United States
$16-$28/hr OnsitePart Time
3+ YOEHigh school diploma/GED and 3 years clerical/customer service experience; ability to research inquiries, analyze data, communicate clearly, perform clerical computations; background checks and fingerprinting required.
1d
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Customer Success Manager
Richmond or Long Beach or Elmhurst
$85k-$105k/yr HybridFull Time
3+ YOE~3 years post-sales/customer success experience, experience in SPD/perioperative or healthcare operations preferred, bachelor’s degree preferred, CRM proficiency, strong communication, data literacy, and ability to influence clinical stakeholders.
CRM
3w
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Customer Relations Specialist - Richmond
Richmond, Virginia, United States
$16-$22/hr OnsiteFull Time
Strong customer service and communication, organizational and problem-solving skills, basic computer and data entry proficiency, ability to pass background and credit checks.
FieldRoutes CRM, Voice for Pest, Microsoft Office
2w
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Customer Service Supervisor/Coordinator
Glen Allen, Virginia, United States
$18-$22/hr OnsiteFull Time
2+ YOE2+ years customer service experience, prior supervisory experience, high school diploma, data entry and Windows proficiency, leadership and communication skills, ability to lift up to 30 lbs and work weekends/holidays.
Windows
2mo
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Customer Service Representative
Bristow, Virginia, United States
$12-$15/hr OnsiteFull Time
Strong written and verbal communication, detail-oriented data entry, positive attitude; team player who can work independently.
2mo
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Customer Service Representative
Williamsburg, Virginia, United States
$15-$20/hr OnsiteFull Time
2+ YOETwo+ years administrative experience; strong written and verbal communication; data entry; detail-oriented; team player with positive attitude.
5d
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Commercial Customer Support Specialist
Prince George, Virginia, United States
$25-$30/hr OnsiteFull Time
Manage quoting and order lifecycle for hose products, communicate with customers/suppliers, maintain product/configuration data; high school diploma and customer service experience required; manufacturing experience and 2-4 year degree preferred.
MAS500, Salesforce
4d
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
2d
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Customer Service Representative
Henrico County, Virginia, United States
$16-$28/hr OnsitePart Time
3+ YOEHigh school diploma/GED and 3 years clerical experience with public contact required; skills in data entry, research, math, written and verbal communication; must pass criminal and CPS background checks.
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3w
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Invoice Data Entry Clerk
Newport News, Virginia, United States
$14-$15/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, strong data entry and computer skills, 1–2 years data entry experience preferred, proficiency with Microsoft Windows and Excel, excellent communication and customer service skills.
Microsoft Excel, Microsoft Windows
3mo
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VA Call Center Remote Customer Service Representative
Richmond, Virginia, United States
$17-$19/hr RemoteFull Time, Seasonal
Remote customer service rep with inbound/outbound calls, data entry, strong communication, and self-motivation.
CRM systems, General office software
3mo
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Call Center Remote Customer Service Representative
Richmond, Virginia, United States
$17-$19/hr RemoteFull Time, Seasonal
Handle inbound/outbound calls, provide customer/technical support, data entry, chat inquiries, follow procedures, learn health insurance systems.
CRM systems, health insurance enrollment tools
2mo
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Data Center Facilities Manager
Richmond, Virginia, United States
OnsiteFull Time
10+ YOE10 years of experience in data center electrical/mechanical systems; certified electrician; industrial HVAC and chilled water experience; strong PM, process writing, and customer service skills.
Microsoft Office
1mo
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Customer Service Agent (CD)- Social Services Part-Time Non-Benefited
Mechanicsville or Hanover
$19-$19/hr OnsitePart Time
Clerical customer service role handling inquiries and payments, scheduling, data entry, scanning/indexing (Laserfiche), reconciling payments, and maintaining confidential records. High school or equivalent required; 1 year customer service experience preferred; criminal background check and fingerprinting required.
Laserfiche, DocuSign, Thomas Brothers financial system, Microsoft Office
4d
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CTIO - Activation & Customer Success - Experienced Associate
New York or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Tulsa or Washington or Denver or Des Moines or Detroit or Boca Raton or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or North America or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland
$51k-$140k/yr HybridFull Time
1+ YOEBachelor's degree and 1+ year experience; client engagement, CRM and data analytics experience, strong communication and problem-solving skills; available to travel up to 40%.
6d
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BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
1mo
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Data Center Supply Coordinator
Richmond or United States
$30-$35/hr OnsiteFull Time
3+ YOEBachelor's required; 3+ years customer service/coordination/project support; experience with logistics, S&OP, operations planning; strong communication, escalation, and multi-stakeholder coordination skills. Candidates in the USA are prioritized.
Pymetrics, BHE S&OP