1w
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Customer Insights & Analytics Analyst
Chesapeake, Virginia, United States
$75k-$85k/yr OnsiteFull Time
1+ YOEBachelor's degree and 1-2 years experience, strong analytics and problem solving, advanced Microsoft Excel and PowerPoint, experience with syndicated data sources and customer research.
Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Nielsen, Numerator, 1010, Circana
2d
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Customer Service Representative
Chesapeake, Virginia, United States
$20/hr OnsiteFull Time
High school diploma/GED required, 0+ years customer service or clerical experience, strong written and verbal communication, typing and data entry accuracy, ability to resolve customer complaints.
Warehouse Management Systems, Microsoft Office Suite
12h
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Customer Service Representative
Norfolk, Virginia, United States
$16/hr OnsiteFull Time
High school diploma, previous customer service and computer/data entry experience, strong communication, detail orientation, and ability to pass background and credit checks.
2mo
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Customer Service Advocate
Richmond, Virginia, United States
OnsiteFull Time
2+ YOE2+ years in customer service or administrative support; proficient in Microsoft Office; Salesforce experience a plus; data-driven, highly organized; flexible hours including occasional weekends/holidays.
Microsoft Office, Salesforce
2d
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Customer Service Representative
Chesapeake, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer service/inside sales experience in manufacturing, SAP/Oracle/Microsoft/Salesforce familiarity, strong data-entry accuracy, communication, multitasking, and conflict-management skills.
SAP, Oracle, IBM, Microsoft Office, Salesforce
2d
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Customer Service Representative
Norfolk, Virginia, United States
$17-$20/hr OnsiteFull Time
High school diploma/GED and acceptable background check required; customer service, accounting or data-entry experience preferred; proficiency with Windows-based software and strong communication skills.
Windows
2d
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Customer Service Specialist - Business Tax Customer Service Specialist
Richmond, Virginia, United States
$25-$37/hr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3 years customer service/reconciliation experience; proficiency with Microsoft Office/Excel, data entry, problem solving, and strong communication skills.
Microsoft Office Suite, Microsoft Excel, CIS billing system, City of Richmond Assessors File
1d
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Customer Service Representative
Henrico County, Virginia, United States
$16-$28/hr OnsitePart Time
3+ YOEHigh school diploma/GED and 3 years clerical/customer service experience; ability to research inquiries, analyze data, communicate clearly, perform clerical computations; background checks and fingerprinting required.
21h
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Customer Success Manager
Richmond or Long Beach or Elmhurst
$85k-$105k/yr HybridFull Time
3+ YOE~3 years post-sales/customer success experience, experience in SPD/perioperative or healthcare operations preferred, bachelor’s degree preferred, CRM proficiency, strong communication, data literacy, and ability to influence clinical stakeholders.
CRM
3w
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Customer Relations Specialist - Richmond
Richmond, Virginia, United States
$16-$22/hr OnsiteFull Time
Strong customer service and communication, organizational and problem-solving skills, basic computer and data entry proficiency, ability to pass background and credit checks.
FieldRoutes CRM, Voice for Pest, Microsoft Office
3w
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Customer Service Representative I
Virginia Beach, Virginia, United States
HybridFull Time
2+ YOEHigh school diploma, 2 years customer service, data entry and scheduling experience; familiarity with Epic Beaker preferred; strong communication and problem-solving skills.
Epic Beaker
2mo
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Customer Service Representative
Williamsburg, Virginia, United States
$15-$20/hr OnsiteFull Time
2+ YOETwo+ years administrative experience; strong written and verbal communication; data entry; detail-oriented; team player with positive attitude.
1mo
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Customer Service Representative I
Norfolk, Virginia, United States
$20/hr OnsiteFull Time
1+ YOEHigh school/GED, 1+ year customer service with data entry, valid driver’s license (VA within 60 days), proficiency with Microsoft Suite and call center/CAD/AVL systems, strong communication and telephone skills.
CAD/AVL, Customer Assistance System (CAS), Microsoft Suite, Mobile Fare Payment software, Avaya Phone System
4d
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Commercial Customer Support Specialist
Prince George, Virginia, United States
$25-$30/hr OnsiteFull Time
Manage quoting and order lifecycle for hose products, communicate with customers/suppliers, maintain product/configuration data; high school diploma and customer service experience required; manufacturing experience and 2-4 year degree preferred.
MAS500, Salesforce
1w
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Customer Service & Support Representative
Virginia Beach, Virginia, United States
$16/hr OnsiteFull Time
Handle inbound/outbound customer calls, de-escalate issues, schedule appointments, update client accounts, perform data entry; high school diploma/GED and computer literacy required.
Microsoft Windows Professional, Microsoft Office
1d
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Customer Service Representative
Henrico County, Virginia, United States
$16-$28/hr OnsitePart Time
3+ YOEHigh school diploma/GED and 3 years clerical experience with public contact required; skills in data entry, research, math, written and verbal communication; must pass criminal and CPS background checks.
3d
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Customer Experience Analyst
Boston or Richmond
$65k-$88k/yr HybridFull Time
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
SQL, Microsoft Excel, Tableau, Hex, Python, R
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3d
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Customer Service Representative - Intermodal Trucking
Portsmouth or Suffolk
OnsiteFull Time
1+ YOE1-2 years intermodal trucking office experience, strong data entry, proficiency with MS Word/Excel/Outlook, strong communication; background check required.
MS Word, MS Excel, MS Outlook
3w
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Lead Customer Service Representative - Walk In Center
Portsmouth, Virginia, United States
$18/hr OnsiteFull Time
0.5+ YOEHigh school diploma or equivalent; supervisory/leadership duties; data entry (35 wpm); MS Office proficiency; 6 months inventory/data-entry or related experience preferred; dependable and detail oriented.
Microsoft Office