12,841 customer education jobs at 3,542 companies in United States
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Customer Education Lead
Canada or United States or Netherlands
RemoteFull Time
CoLab Software: Cloud-based collaboration platform for mechanical engineering design reviews.
3+ YOE3+ years in instructional design or customer education at B2B SaaS, experience creating customer-facing content that drives adoption and links education to business outcomes; strong project management, writing, and presentation skills.
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOESenior-level role leading scalable customer education programs; 7+ years in customer education or training in SaaS; requires bachelor's degree; certifications in instructional design a plus.
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer education/training/enablement; experience building programs from scratch; multi-modal content; strong communication; data-driven; cybersecurity domain preferred.
BioRender: Software for creating professional scientific figures and illustrations.
3+ YOE3+ years in customer education/training or instructional design at a SaaS company; background or familiarity with life sciences; experience designing/delivering webinars and building training programs; strong on-camera communication and content development skills; data-driven and highly organized.
Advyzon: Cloud-based all-in-one technology platform for financial advisors.
3+ YOE3+ years in training, product education, or related role; experience creating multi-format educational content; cross-functional collaboration; strong communication.
LMS, Webinar tools, Video creation software, Documentation platforms
Noah Medical: Building robotic platforms for early medical diagnosis and treatment.
7+ YOE3+ MgmtBachelor's required;7+ years in medical device/healthcare;3+ years in clinical/commercial education;people management experience;proven physician training record;willingness to travel up to 75%;eligible to work in the U.S.
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years as a technical writer or instructional designer,3+ years people management,experience with Jira,Microsoft SharePoint,Salesforce;MadCap Flare/Videate a plus,strong communication,project and stakeholder management,AI readiness.
Jira, Microsoft SharePoint, Salesforce, MadCap Flare, Videate
NAVEX: Provides software for governance, risk, and compliance management.
5+ YOE3+ Mgmt5+ years as a Technical Writer or Instructional Designer; 3+ years people management; strong writing and verbal skills; experience with Jira, SharePoint, Salesforce; familiarity with MadCap Flare and Videate a plus.
Allego: Provide a modern revenue enablement platform for sales teams
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
QBS: Provides behavioral crisis prevention training to organizations through a train-the-trainer model.
Experience in customer success or account management; strong communication and organizational skills; CRM, scheduling or registration software experience; ability to manage priorities, coordinate logistics, and support educators; hybrid capability with occasional travel.
American Public Works Association: Professional association providing education and advocacy for public works professionals.
3+ YOEAssociate's degree required, 3 years experience in adult education/online learning/training, strong technology and communication skills, customer/member service orientation, association experience preferred.
Doppel: AI-native platform for social engineering defense and digital protection.
5+ YOE5+ years in customer education/enablement/instructional design; experience building learning programs, certifications, and content governance; familiarity with cybersecurity concepts, LMS/knowledge platforms, AI tools; strong writing and project management.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in higher education technology with customer success experience; strong stakeholder management; ability to navigate universities; translate AI concepts for diverse audiences.
Tulsa Zoo: Operates the Tulsa Zoo and provides wildlife education.
0.5+ YOEMust be 18+, valid driver’s license and insurable, HS diploma/GED or related college, ~6 months customer service/interpretive education experience, ability to work evenings/weekends/holidays, public speaking, maintain First Aid/CPR and required vaccinations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Prezi, Internet Explorer, Chrome, Safari, Apple tablet, Samsung tablet
Ashby: Provides all-in-one recruiting software for high-growth businesses.
Deep Ashby product knowledge, strong writing and recording skills, ability to scope and build courses/playbooks, manage multiple projects, and collaborate with CS, Product, PMM, and RecOps.
1+ YOEPart-time to full-time Education Coordinator with strong communication, organization, and customer service; experience in educational environment preferred.
Vector Solutions: SaaS platform for safety, compliance, and workforce training management.
3+ YOE3+ years customer-facing experience, strong communication and presentation skills, proficiency with Microsoft Office and Salesforce, bachelor's degree preferred, ability to travel up to 10%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce