56 customer enablement manager jobs at 47 companies in Ossining, NY
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Technical Enablement Manager, Customer Experience
New York City, New York, United States
$165k-$180k/yrHybridFull Time
Notion: Provides a unified workspace for notes, documents, and project management.
7+ YOE7+ years building and leading onboarding and enablement programs for customer-facing teams; strong content strategy, instructional design, measurement, cross-functional influence, and AI literacy; excellent communication and facilitation skills.
Horizon Blue Cross Blue Shield of New Jersey: Provides health insurance and managed care products in New Jersey.
5+ YOEBachelor's degree, 5+ years customer/broker marketing or sales enablement experience, agency and budget management, B2B/B2C marketing, proficiency with Microsoft Word/Excel/PowerPoint, strategic planning and project management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Inspira Education Group: Provides personalized admissions consulting and tutoring for students.
3+ YOERequires 3+ years in customer-facing revenue, sales enablement, sales operations, product marketing, or related GTM work; experience building enablement programs, analyzing metrics, facilitating training, and partnering cross-functionally.
Clay: Platform for automated lead enrichment and sales workflows.
4+ YOE4+ years in enablement or customer success, strong facilitation and communication, technical fluency with data/workflows, experience building onboarding/certifications/playbooks, and managing enablement systems.
Tel Aviv or New York City or London or Munich or Warsaw or Tokyo or Sydney
HybridFull Time
monday.comNASDAQ: MNDY: Cloud-based work operating system for managing workflows and projects.
3+ YOERequires 3+ years in customer success, technical enablement, solution engineering, technical account management, or customer engineering in B2B software, plus hands-on AI solution-building and strong communication skills.
Imprint: Provides-branded credit cards and loyalty platforms for consumer brands.
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
VersantNasdaq: VSNT: Operates cable television networks and digital media entertainment platforms.
Experience in technology enablement, product adoption, technical training, consulting, or customer success; strong technical aptitude, communication, facilitation, AI tool familiarity, and training content experience.
ChatGPT, OpenAI platform, Anthropic, Google Gemini, Salesforce Agentforce, APIs
Marketing and Enablement Senior Manager, Global Events
New York City, New York, United States
$122k-$184k/yrOnsiteFull Time
Harvey: AI platform for legal research and document analysis.
5+ YOERequires 5+ years in event marketing, marketing analytics, GTM enablement, or a related field; Salesforce fluency, event registration experience, strong project management, and Sales and Customer Success collaboration skills.
Brex: Corporate cards and spend management software for businesses.
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement or vendor operations; proven 0-to-1 program building, negotiation skills, enterprise customer experience, and cross-functional execution.
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Novo: Digital banking platform for small businesses and entrepreneurs.
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
6+ YOE6-8 years in financial services; strong PM skills; onboarding, account transitions, and client-focused operations; willingness to travel ~10%; Series 99 or ability to obtain within 6 months.
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Banking services and financial software designed for startup companies.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.