58 customer enablement manager jobs at 48 companies in Queens, NY
2mo
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Technical Enablement Manager, Customer Experience
New York City, New York, United States
$165k-$180k/yr HybridFull Time
7+ YOE7+ years building and leading onboarding and enablement programs for customer-facing teams; strong content strategy, instructional design, measurement, cross-functional influence, and AI literacy; excellent communication and facilitation skills.
1mo
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Sales Enablement Manager
Newark, New Jersey, United States
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years customer/broker marketing or sales enablement experience, agency and budget management, B2B/B2C marketing, proficiency with Microsoft Word/Excel/PowerPoint, strategic planning and project management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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GTM Enablement Manager
New York City, New York, United States
RemoteFull Time
3+ YOERequires 3+ years in customer-facing revenue, sales enablement, sales operations, product marketing, or related GTM work; experience building enablement programs, analyzing metrics, facilitating training, and partnering cross-functionally.
CRM, Salesforce, HubSpot, Gong, Highspot, Seismic, WorkRamp
3w
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Growth Strategy Enablement
New York City, New York, United States
$145k-$185k/yr OnsiteFull Time
4+ YOE4+ years in enablement or customer success, strong facilitation and communication, technical fluency with data/workflows, experience building onboarding/certifications/playbooks, and managing enablement systems.
Notion, Gong, Slack, LMS
1w
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AI Enablement Solutions Manager
Tel Aviv or New York City or London or Munich or Warsaw or Tokyo or Sydney
HybridFull Time
3+ YOERequires 3+ years in customer success, technical enablement, solution engineering, technical account management, or customer engineering in B2B software, plus hands-on AI solution-building and strong communication skills.
Claude, Large Language Models (LLMs)
3mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
1mo
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Founding Customer Success Manager (Sales Enablement Team)
New York City, New York, United States
$105k-$145k/yr HybridFull Time
1+ YOEExperience in sales enablement or customer success with sales experience (minimum 1 year); strong executive presence, coaching, and program-building skills.
1w
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Enablement and Adoption Strategist
Englewood Cliffs, New Jersey, United States
$130-$160/yr OnsiteFull Time
Experience in technology enablement, product adoption, technical training, consulting, or customer success; strong technical aptitude, communication, facilitation, AI tool familiarity, and training content experience.
ChatGPT, OpenAI platform, Anthropic, Google Gemini, Salesforce Agentforce, APIs
2w
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Marketing and Enablement Senior Manager, Global Events
New York City, New York, United States
$122k-$184k/yr OnsiteFull Time
5+ YOERequires 5+ years in event marketing, marketing analytics, GTM enablement, or a related field; Salesforce fluency, event registration experience, strong project management, and Sales and Customer Success collaboration skills.
Salesforce
3w
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Senior Manager, Supplier Enablement & Spend Conversion
New York City, New York, United States
$212k-$266k/yr HybridFull Time
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement or vendor operations; proven 0-to-1 program building, negotiation skills, enterprise customer experience, and cross-functional execution.
3w
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(USA) Club Enablement Lead
Medford, New York, United States
$23-$31/hr OnsiteFull Time
0.5+ YOERequires 6 months of retail experience including front-end equipment and 6 months of customer service experience; must be at least 18 years old. Supervisory experience is preferred.
I-9
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
1w
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Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
1mo
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Customer Success Manager - Grata
New York City, New York, United States
$83k-$142k/yr HybridFull Time
3+ YOE3-5 years customer-facing experience managing strategic accounts, proven record hitting targets, account planning, onboarding, enablement, executive communication, and forecasting growth/risk.
2mo
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Vice President, Client Enablement
Jersey City, New Jersey, United States
$69k-$185k/yr OnsiteFull Time
6+ YOE6-8 years in financial services; strong PM skills; onboarding, account transitions, and client-focused operations; willingness to travel ~10%; Series 99 or ability to obtain within 6 months.
3w
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(USA) Club Enablement Lead
Medford, New York, United States
$23-$31/hr OnsiteFull Time
6+ months retail experience including front-end equipment operation and 6+ months customer service experience; must be 18+; preferred supervisory experience in front-end teams.
4w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
1mo
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Knowledge Enablement and Process Optimization Lead
Bridgewater, New Jersey, United States
OnsiteFull Time
2+ Mgmt2+ years leadership experience, experience in training/instructional design or knowledge management, CMS/version control experience, strong communication and facilitation, familiarity with compliance in customer support/healthcare.
IVR
6d
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Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yr RemoteFull Time
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Zendesk, Linear, Salesforce, Google Sheets, SQL
3w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
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