63 customer enablement manager jobs at 48 companies in Ridgefield, CT
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Customer Enablement AI Builder
Tel Aviv or New York City or London or Munich or Warsaw or Tokyo or Sydney
HybridFull Time
monday.comNasdaq Global Select Market: MNDY: Public Israeli software providing AI-powered work management tools to organizations and teams worldwide.
3+ YOE3+ years in customer success, technical enablement, solution engineering, technical account management, or customer engineering in fast-paced B2B software; hands-on AI solution-building and strong communication skills.
Notion: Collaborative workspace for notes, projects, and AI tools.
7+ YOE7+ years building and leading onboarding and enablement programs for customer-facing teams; strong content strategy, instructional design, measurement, cross-functional influence, and AI literacy; excellent communication and facilitation skills.
Inspira Education Group: U.S. edtech connecting students with admissions coaches and test-preparation support through technology-driven coaching platforms.
3+ YOERequires 3+ years in customer-facing revenue, sales enablement, sales operations, product marketing, or related GTM work; experience building enablement programs, analyzing metrics, facilitating training, and partnering cross-functionally.
Clay: Private software providing go-to-market automation, data enrichment, and AI research tools for sales and marketing teams.
4+ YOE4+ years in enablement or customer success, strong facilitation and communication, technical fluency with data/workflows, experience building onboarding/certifications/playbooks, and managing enablement systems.
NICENASDAQ: NICE: Software provider for customer experience, financial crime, and public safety.
3+ YOE3–5 years in partner or sales enablement, channel programs, customer success, or related work; experience developing training for external audiences and managing cross-functional initiatives.
30 Minutes to President's Club: Private sales education producing podcasts, courses, newsletters, books, and templates for B2B sellers and sales leaders.
3+ YOERequires 3+ years of sales enablement, customer success with at least 1 year of sales, or top sales representative/leadership experience, plus sales teaching, executive presence, and early-stage adaptability.
Ocrolus: Private AI document-automation and analytics platform helping lenders make faster credit decisions.
2+ YOEMortgage industry exposure and 2+ years building technical enablement, customer training, implementation, or instructional design programs. Requires curriculum design, presentation, documentation, cross-functional, and data-driven skills.
BrexNew York Stock Exchange: COF: Intelligent finance platform for corporate card and spend management.
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement or vendor operations; proven 0-to-1 program building, negotiation skills, enterprise customer experience, and cross-functional execution.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOERequires 6 months of retail experience including front-end equipment and 6 months of customer service experience; must be at least 18 years old. Supervisory experience is preferred.
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
5+ YOEBachelor’s degree required, plus 5+ years in multi-unit operations, customer experience, or field performance management. Requires analytical, coaching, influencing, and accountability skills with extensive travel.
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Cybersecurity compliance automation platform helping businesses manage security and prepare for audits.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Novo: US fintech banking platform serving independent businesses with checking, payments, cash-flow tools, lending, and bookkeeping.
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
BNY PershingNYSE: BNY: A global financial services platform at the heart of the world's capital markets.
6+ YOE6-8 years in financial services; strong PM skills; onboarding, account transitions, and client-focused operations; willingness to travel ~10%; Series 99 or ability to obtain within 6 months.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
6+ months retail experience including front-end equipment operation and 6+ months customer service experience; must be 18+; preferred supervisory experience in front-end teams.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
Frontify: Swiss SaaS providing brand management software for marketers and creative teams.
10+ YOE5+ Mgmt10+ years in Customer Success or similar B2B SaaS customer-facing leadership, 5+ years managing teams, experience with scaled books of business ($20M+ ARR), driving NRR/GRR, building automation/AI-enabled CS workflows, and hybrid working (2 days/week in London).
Budapest or New York City or Washington or Vancouver or London or Galway or Munich or Bengaluru or Singapore or Sydney
HybridFull Time
Diligent: Private GRC SaaS providing governance, risk, compliance, audit, and ESG software to boards and organizational leaders.
Experience delivering projects for enterprise customers in complex technical or regulatory environments, with strong communication, project management, stakeholder coordination, and customer enablement skills.
AI, SaaS, large language models, LinkedIn, Facebook
Product Owner II - Customer Experience & The Way We Work Enablement (Hybrid)
Wilmington or Buffalo or Boston or Baltimore or Washington or New York City or Bridgeport or Burlington
$136k-$227k/yrHybridFull Time
M&T BankNYSE: MTB: A diversified financial services providing banking and wealth management.
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking