698 customer engagement jobs at 209 companies in Chicago, IL

3mo
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Customer Engagement Ambassador, Wabash Ave
Chicago, Illinois, United States
$18-$22/hr OnsitePart Time
KnitWell Group
KnitWell Group: Retailer operating a portfolio of iconic women's fashion brands.
Customer service experience; ability to greet customers, handle POS, assist with store operations; flexible schedule including evenings/weekends.
POS system, iPad
2mo
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Principal Customer Engagement Specialist - Midwest Region
Chicago, Illinois, United States
$112k-$168k/yr RemoteFull Time
Medtronic
MedtronicNew York Stock Exchange: MDT: Develops and manufactures medical devices and digital health solutions.
7+ YOEBachelor's degree + 7+ years or advanced degree + 5+ years; remote Midwest travel 75%; strong customer engagement, project management, data analysis.
1mo
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Manager, Customer Engagement
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
McDonald's
McDonald'sNYSE: MCD: Operate and franchise a global chain of quick-service restaurants.
4+ YOEBachelor's degree; 4+ years marketing/digital/technology experience; strong project management; experience with digital platforms/CMS; ability to lead cross-functional initiatives and influence stakeholders.
Digital Menu Boards (DMB), CMS
2mo
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Customer Engagement Representative (Waukegan, IL, US)
Waukegan, Illinois, United States
$50k-$62k/yr OnsiteFull Time
SKF
SKFNasdaq Stockholm: SKF B: Manufacturer of bearings, seals, and lubrication systems.
5+ YOEUS Person required; ~5+ years customer-facing experience preferred; strong interpersonal, communication and analytical skills; proficiency in Microsoft Excel and Microsoft Suite; willingness to travel ~20-30% including international trips.
Microsoft Excel, Microsoft Suite
3w
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Customer Engagement Senior Analyst
Chicago, Illinois, United States
$62k-$90k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Translate technical and functional requirements, analyze customer business needs, collaborate with technical teams, explain technical concepts to non-technical audiences; bachelor’s degree and relevant experience; familiarity with data and ETL.
ETL
2w
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Front Desk Customer Engagement Specialist – Bernard Weinger JCC
Northbrook, Illinois, United States
$18-$19/hr OnsitePart Time
JCC Chicago
JCC Chicago: Operates community centers providing education, fitness, and cultural programs.
High school diploma, customer service and administrative experience preferred, Microsoft Word, Microsoft Excel, Salesforce or similar CRM proficiency, strong organization and multitasking skills, and valid driver's license.
Microsoft Word, Microsoft Excel, Salesforce, Customer Relationship Management (CRM)
3w
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Microsoft D365 Customer Engagement Supervisor
Dallas or Chicago or Minneapolis or St. Louis or Philadelphia or Houston
$95k-$192k/yr OnsiteFull Time
RSM
RSM: Provides audit, tax and consulting services to middle-market businesses.
5+ YOE5+ years Microsoft Dynamics 365 CE experience, strong client-facing and communication skills, hands-on configuration and team experience, Microsoft Dynamics 365 CE certification preferred.
Microsoft Dynamics 365 CE, Microsoft SureStep, Scribe, SQL Server Reporting Services, Power Platform
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1w
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Power Platform & Customer Engagement Apps Developer
Kuala Lumpur or London or Chicago or Asia or Europe
HybridFull Time
Mintel
Mintel: Provides global market research and predictive consumer intelligence.
5+ YOERequires 5–8 years with Microsoft Power Platform, Power Apps, Power Automate, Dataverse, ALM, and Dynamics 365 Customer Engagement, plus requirements gathering, troubleshooting, documentation, and communication.
Microsoft Power Platform, Microsoft Power Apps, Microsoft Power Automate, Dataverse, Microsoft Dynamics 365 Customer Engagement, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Customer Insights Journeys, ALM
2mo
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Principal Customer Engagement Specialist - Midwest Region
Chicago, Illinois, United States
$112k-$168k/yr RemoteFull Time
Medtronic
MedtronicNYSE: MDT: Developing and manufacturing medical technologies and therapies globally.
7+ YOE7+ years in customer success or related roles; Bachelor’s with relevant experience or Master’s with 5+ years; driver’s license required.
2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
6d
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Health Engagement Specialist
Lisle, Illinois, United States
$19-$22/hr RemoteTemporary, Full Time
Addus HomeCare
Addus HomeCareNASDAQ: ADUS: Provides in-home personal care, hospice, and home health services.
2+ YOEAssociate degree or equivalent required; bachelor's preferred. Requires 2 years in customer service, marketing, or sales, strong communication, Microsoft Office proficiency, and home care knowledge.
Microsoft Office, Microsoft Excel
2d
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Health Engagement Specialist
Lisle, Illinois, United States
$19-$22/hr HybridFull Time, Temporary
Addus HomeCare
Addus HomeCareNASDAQ: ADUS: Provides comprehensive in-home personal care and support services.
2+ YOEAssociate degree or equivalent required; bachelor’s preferred; two years in customer service, marketing, or sales; home care knowledge, Microsoft Office proficiency, communication skills, and fast-paced multitasking ability.
Microsoft Office, Microsoft Excel, Electronic Visit Verification (EVV), HIPAA
1w
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Guest Engagement Representative
Chicago, Illinois, United States
$18/hr OnsitePart Time
Griffin Museum of Science and Industry
Griffin Museum of Science and Industry: Interactive science museum with historic artifacts and educational exhibits.
1+ YOEHigh school diploma or GED and 1–3 years of related customer-facing experience. Requires weekend, holiday, and evening availability, strong service skills, computer proficiency, and ability to lift 25 pounds.
1w
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Senior Customer Engagement and Cultivation Specialist
Portland or Boise or Denver or Seattle or Chicago or Salt Lake City or Phoenix or Dallas or Las Vegas
$28-$30/hr RemoteFull Time
Blood Cancer United
Blood Cancer United: Funds blood cancer research and provides patient support services.
1+ YOEBachelor's degree, 1+ year of peer-to-peer fundraising experience, and knowledge of Microsoft Office Suite required. Must work Monday through Thursday afternoons/evenings and have weekend availability.
Microsoft Office Suite
3w
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Visitor Engagement Associate (General Interest)
Chicago, Illinois, United States
$24/hr OnsiteFull Time
The Obama Foundation
The Obama Foundation: Developing civic leaders and the Obama Presidential Center.
Deliver inclusive visitor engagement and tours, learn exhibit content and digital assets, work flexible rotating hours including early mornings, nights, weekends, and holidays, and collaborate with security and volunteer staff.
2mo
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RA Member Engagement Representative
Olympia Fields, Illinois, United States
$17/hr OnsiteFull Time, Part Time
Southland Care Coordination Partners: Provides population health management and healthcare coordination services.
2+ YOEHigh school diploma required; 1 year call center experience preferred; 2+ years in a customer service role required.
Microsoft Word, Google Docs, Microsoft Excel
2d
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Client Engagement Specialist - Schaumburg, IL
Schaumburg, Illinois, United States
$65k-$78k/yr HybridFull Time
American Society of Anesthesiologists
American Society of Anesthesiologists: Professional association advancing the medical practice of anesthesiology.
3+ YOERequires 3+ years in support or customer service, strong communication and problem-solving skills, web application troubleshooting, Microsoft 365 proficiency, organization, and collaboration.
Microsoft 365, Atlassian, Microsoft Dynamics, Salesforce
1mo
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Member Engagement Center Agent
Crown Point, Indiana, United States
$16/hr OnsitePart Time
Crossroads YMCA
Crossroads YMCA: Providing community fitness, childcare, and youth development programs.
1+ YOEMinimum high school diploma,1 year customer service/call center experience,CRM proficiency,strong communication and problem-solving skills,ability to work minimum 18 hours/week and handle inbound/outbound calls.
CRM
1mo
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Community Engagement Assistant
Addison, Illinois, United States
$22-$27/hr FieldPart Time
Addison Public Library
Addison Public Library: Provides community library services and educational resources to the public.
2+ YOELTA or bachelor's required (or equivalent experience), 2 years customer service experience, evening and weekend availability, strong communication; bilingual Spanish/English preferred.