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Customer Engineer Manager III
Manassas, Virginia, United States
$88k-$121k/yr OnsiteFull Time
Manage and coach customer engineers, develop customer relationships, execute account and installation planning, handle escalations and RMAs, produce business reports, and drive financial results for the district.
3w
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Customer Reliability Engineer, Airflow
United States or San Francisco or Boston or Atlanta or Austin or Washington D.C. or Raleigh or Pittsburgh or Philadelphia or New York City or Miami or Columbus
$125k-$130k/yr RemoteFull Time
4+ YOEData engineering background, 4 years Python, 1 year Airflow administration/DAG creation, Kubernetes/Docker experience, cloud provider (AWS/GCP/Azure) experience, troubleshooting, strong communication, and mentoring experience.
Apache Airflow, Python, Kubernetes, Docker, AWS, GCP, Azure, SQL, PostgreSQL, Databricks, Snowflake, Redshift, dbt, Zoom
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
3w
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Customer Engineer, AI Solutions
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in solutions/sales engineering or similar, SaaS implementation experience, strong technical aptitude, customer-facing and executive communication skills, bachelor's in CS/Engineering/Info Systems or equivalent experience; healthcare software/EMR experience preferred.
EMR, EHR, AI
1w
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Customer Engineer, National Security
Reston or Washington D.C.
$152k-$222k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Google Cloud Platform, Google Cloud
1w
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Sr. Enterprise Customer Operations Engineer
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yr RemoteFull Time
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Kubernetes, Docker, Helm, Istio, Terraform, Grafana, Prometheus, Loki, Mimir, GitLab, PagerDuty, Jira, Git
1w
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Service Engineer – Americas Customer Team
Washington or Indianapolis
$99k-$192k/yr HybridFull Time
2+ YOEDegree in engineering or science (aerospace) plus ~2+ years engineering experience; knowledge of troubleshooting, regulatory compliance, numerical methods, and cross-functional support.
1w
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2019369 Customer Delivery Consulting Engineer - Security
Herndon or Fulton or Washington or Charleston
$134k-$195k/yr HybridFull Time
5+ YOEMust be U.S. Person with current TS/SCI with Full Scope Polygraph,5+ years networking and Cisco security experience,CCNP or equivalent,clearance and strong analytical,communication,consulting skills.
Cisco Identity Services Engine, Cisco Firepower, Secure Network Analytics (SNA)
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Senior Systems Engineer (Customer Focus)
Rockville, Maryland, United States
$130k-$222k/yr OnsiteFull Time
6+ YOEBachelor's +8 years or Master's +6 years (or 10 years relevant experience in lieu), Secret clearance required, US person/citizen required, strong systems engineering, interface management, communication, and problem-solving skills; <10% travel.
1mo
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Cooling Customer Engineer-Ashburn
Ashburn, Virginia, United States
FieldFull Time
Performs installation, commissioning, scheduled and emergency service on cooling equipment; requires HVAC certificate or equivalent experience, EPA refrigerant license preferred, ability to lift up to 75 lbs, valid driver's license, travel and on-call availability.
1mo
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Customer Service Engineer
Baltimore, Maryland, United States
OnsiteFull Time
2+ YOETechnical school certification or 2-4 years relevant experience; maintain OEM certifications; knowledge of hardware/software systems; ITIL familiarity; A+ desired; strong communication; ability to lift up to 50 lbs.
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Staff Security Engineer, Customer Support and Integrity
United States or Washington
$194k-$285k/yr RemoteFull Time
8+ YOE8+ years security engineering experience; proven experience securing support/sales and third‑party support organizations; strong architecture and code-review skills; scripting (Python, Java), Terraform, IAM, GCP and AWS experience.
Python, Java, Golang, Terraform, Okta, GoogleWorkspace, Google Chrome Enterprise Premium, GCP, AWS
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Senior AI Solutions Engineer – Customer Success and Deployment
Reston or Washington
$98k-$210k/yr OnsiteFull Time
Ability to obtain/maintain TS/SCI with FS poly; deep AI/ML and LLM deployment expertise; experience with OCI and enterprise AI platforms, Kubernetes, prompt engineering, RAG, vector stores, and customer-facing technical advisory.
Oracle GenAI Service, OCI, Azure OpenAI Service, Amazon Bedrock, Google Vertex AI, Kubernetes, LangChain, LlamaIndex, LiteLLM, OpenAI-compatible APIs
1w
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
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Electrical Engineer
Baltimore, Maryland, United States
$88k-$110k/yr OnsiteFull Time
4+ YOEBachelor’s degree in electrical engineering with 4+ years of electrical engineering experience; ability to read complex schematics, CAD proficiency, project management, and customer-site support.
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AI Platform - Customer Service Engineer
Chantilly, Virginia, United States
$140k-$150k/yr OnsiteFull Time
Requires IAM Level II (DOD 8570 IAT), active TS/SCI with Counterintelligence polygraph, strong communication, basic AI/ML and data analysis skills, and ability to troubleshoot and escalate technical issues.
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Electrical Engineer (RF/Signal Processing Engineer)
Reston, Virginia, United States
OnsiteFull Time
8+ YOEActive TS/SCI with CI polygraph, Bachelor's in Electrical Engineering or related, minimum 8 years engineering analysis experience, experience with electronic/RF/EO/IR systems and producing technical assessments for defense/intelligence customers.
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Senior Solutions Engineer
United States or California or Washington or Asia
$120k-$160k/yr RemoteFull Time
7+ YOE7+ years in solutions/systems/sales engineering or network engineering; deep telecom/protocol knowledge; experience designing high-capacity systems; strong customer-facing, presentation, and proposal skills.
3G, 4G LTE/EPC, 5G Core, IMS, VoLTE, VoIP, Hadoop, Spark, Elasticsearch, AWS, Azure, OSINT
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