77 customer experience agent jobs at 48 companies in Des Moines, IA
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Associate Customer Experience Agent - Personal Lines (Midwest)
United States or Denver or Omaha or Nashville or Des Moines
$20-$27/hrRemoteFull Time
RLINYSE: RLI: Public U.S. specialty insurer underwriting niche property, casualty, and surety products for commercial and personal customers.
0+ YOEHigh school diploma typically required; P&C license preferred (may be required within 3 months for some roles); entry-level (0+ years) considered; strong communication and customer service skills; ability to handle multiple tasks.
Service Legends: Privately held Des Moines contractor providing residential heating, cooling, plumbing, electrical, duct-cleaning, and insulation services to Iowans.
2+ YOEHigh school diploma or equivalent and 2+ years of customer service experience. Requires strong phone, organizational, communication, prioritization, and data-entry skills; Microsoft Word and Excel proficiency.
South Carolina or Andover or Wisconsin or Marshalltown or LaGrange
$15-$16/hrRemoteFull Time
Transworld Systems: Technology-enabled revenue recovery and BPO firm serving businesses with collections, healthcare revenue-cycle, loan-servicing, and outsourced customer services.
1+ YOEHigh school diploma or GED, 1–2 years of medical office experience, EPIC scheduling experience, strong communication skills, and high ethical standards required.
UnifiNew York Stock Exchange: UFI: North America's largest provider of aviation ground services.
High school diploma/GED, valid in-state driver\u0002s license, ability to pass drug screen and background check, complete ramp and SIDA training, lift heavy items, and work around aircraft.
Pitch Health Solutions: National insurance agency specializing in Medicare and final expense products.
0+ YOEEntry-level transfer agent role; outbound calls using a dialer, scripted verification, qualifying and transferring customers; requires reliable tech setup and full-time schedule.
dialer, Windows 10+, USB headset, wired internet, PC/laptop, high-speed internet
Customer Relations Representative - State Farm Agent Team Member
Newton, Iowa, United States
OnsiteFull Time
Dean Reed - State Farm Agent: Independent State Farm insurance agency serving households and businesses in Newton and Jasper County, Iowa.
Motivated insurance professional for a State Farm agent office; responsibilities include customer service, relationship building, product marketing, and office operations; full-time with growth potential.
Envoy Air: Regional airline and wholly owned subsidiary of American Airlines.
No experience required. Requires age 18+, high school diploma/GED or equivalent, ability to lift 75-pound bags, pass drug screening and background check, and U.S. work authorization without sponsorship.
Infosys McCamish SystemsNYSE: INFY: Global leader in next-generation digital services and consulting.
1+ YOEProvide inbound support to insurance agents and broker-dealers on licensing, contracting, commissions, Agent Portal, and producer records; high school diploma and 1+ year experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word
Customer Relations Representative - State Farm Agent Team Member
Newton, Iowa, United States
$25k-$40k/yrOnsiteFull Time
Dean Reed - State Farm Agent: Independent State Farm insurance agency serving households and businesses in Newton and Jasper County, Iowa.
Handle customer inquiries, resolve issues, maintain records, assist with retention, and coordinate with agency departments; customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
West Des Moines, Iowa, United States
$42k-$46k/yrOnsiteFull Time
Chuck Freeman Insurance Agency: Independent State Farm insurance agency serving Central Iowa families and businesses with auto, home, life, and business coverage.
Customer service focus, strong communication and interpersonal skills, attention to detail, and ability to multitask; previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Clive, Iowa, United States
$55k-$65k/yrOnsiteFull Time
Kelli Kerton - State Farm Agent: Insurance agency serving Clive, Iowa, with auto, home, life, business, pet, and financial products.
Customer service focus, strong communication and interpersonal skills, attention to detail, multitasking ability, and initiative; previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Ames, Iowa, United States
$40k-$60k/yrOnsiteFull Time
Scott Richardson Agency: Independent State Farm insurance agency serving individuals, families, and businesses in Ames and surrounding Story County, Iowa.
Customer service dedication, strong communication and interpersonal skills, attention to detail, multitasking ability, and previous customer service experience preferred. Bilingual ability preferred.
Customer Service Representative - State Farm Agent Team Member
Altoona, Iowa, United States
$22-$28/hrOnsiteFull Time
Tim Forbes State Farm: Independent State Farm insurance agency serving Altoona-area customers with auto, home, life, business, health, and financial products.
Provide policy information, process changes and claims, maintain accurate records; strong communication, attention to detail, and previous customer service experience preferred.
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
West Des Moines or Iowa
RemoteFull Time
Aureon: Privately held Iowa technology providing businesses connectivity, managed IT, consulting, and contact-center services.
High school diploma, excellent verbal/written communication, intermediate to advanced computer and Internet skills, experience with phone/email/chat support and ticketing systems, dependable and customer-focused.
Menzies Aviation: Global provider of aviation ground handling and cargo services.
1+ YOE1+ year customer service experience, high school diploma or GED, able to obtain airport SIDA badge and Customs Seal if applicable, able to lift/push/pull up to 70 lbs, flexible to work variable shifts including weekends and holidays, English proficiency.
Great Lakes Management Group: Wisconsin-based hotel management and property development serving owners, investors, guests, and apartment tenants in six states.
High school diploma or equivalent preferred. Customer service or hospitality experience preferred, with strong interpersonal, communication, multitasking, and guest service skills.
Property Management System (PMS), HotelKey, OnQ, FOSSE, Opera
Commonwealth Hotels: Privately held Covington-based hotel management serving owners of branded full-service and select-service hotels.
High school diploma or equivalent, professional guest interaction skills, multitasking ability, collaboration, flexibility, and weekend and holiday availability; hospitality or customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Clarion, Iowa, United States
OnsitePart Time
Holly Narber Insurance: Independent State Farm insurance agency serving Iowa customers with auto, home, life, health, business, and financial products.
Excellent communication, bilingual Spanish preferred; self-motivated, detail oriented, customer-focused; ability to obtain Property & Casualty and Life & Health licenses.
Arbor Lodging Management: Private hotel operator managing branded hotels for owners across the United States, Mexi, and Caribbean.
High school diploma or equivalent; customer-facing hotel/front desk experience and credit card handling preferred; strong communication, organizational skills, and ability to stand for 8 hours.
Customer Care Manager - State Farm Agent Team Member
Johnston, Iowa, United States
$21-$28/hrOnsiteFull Time
Glenn Waterhouse State Farm Agency: Independent State Farm insurance agency serving Iowa, Nebraska, and Missouri families, renters, homeowners, and businesses.
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.