648 customer experience agent jobs at 283 companies in Dover, NJ
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Agent Experience Manager
Ridgewood, New Jersey, United States
$27-$31/hrOnsiteFull Time
CompassNYSE: COMP: Technology-driven residential real estate brokerage and software platform.
2+ YOE2-3 years customer service/training/office experience; strong communication, problem-solving, and organizational skills; ability to lift up to 25 lbs; experience with Zendesk/Salesforce/Confluence a plus.
Latham & Watkins: Global law firm advising businesses and institutions.
3+ YOEHigh school diploma, minimum 3 years workplace experience, working knowledge of health and safety, proficiency with ServiceNow and MS Teams, strong client-facing and multitasking skills.
AccorEuronext Paris: AC: Global hospitality group managing a vast network of hotel brands.
1+ YOE1+ years luxury hotel front desk or guest services experience preferred; high school diploma; proficiency with Opera PMS and Microsoft Office; excellent verbal/written communication and emotional intelligence.
Microsoft Word, Lotus, Microsoft Excel, Opera PMS, Microsoft Office Suite
TLC Worldwide: Private global loyalty and rewards agency helping brands acquire, engage, retain, and reward customers.
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
DSVNasdaq Copenhagen: DSV: Global transport and logistics services provider.
1+ YOEHigh school/GED, 1+ year customer service experience, intermediate computer skills, proficiency with Microsoft Office and WMS, strong communication and attention to detail.
New York City Taxi and Limousine Commission (TLC): Official government portal for the City of New York.
2+ YOERequires a bachelor's degree, or an associate degree plus 2 years' relevant experience, or high school diploma plus 4 years' experience. Strong customer service, computer, database, communication, and research skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Paragon Acura: Privately owned Acura dealership serving New York City drivers with new, used, certified pre-owned vehicles and service.
High school diploma or equivalent, phone/telemarketing or customer service experience preferred, strong verbal/written communication, computer and data entry skills, ability to meet monthly goals.
Meenan: Meenan provides heating oil, propane, and HVAC services to homes in New York, New Jersey, and Pennsylvania.
1+ YOEHigh school diploma, 1+ years customer-facing experience, excellent phone, troubleshooting, negotiating and written/verbal communication skills, computer proficiency, able to work weekday and weekend shifts.
Jet Aviation: Global provider of business aviation services.
1+ YOERequires 1–2 years of FBO or customer service experience, high school diploma/GED, proficient English, multitasking, schedule flexibility, physical ability, and airport ID badge within 30 days.
ExpeditorsNYSE: EXPD: Global logistics, supply chain, and freight forwarding services provider.
0.5+ YOESix months to one year of related experience or training, customer service experience, strong attendance, teamwork under pressure, organization, problem solving, and proficiency with software applications.
The Landline Company: U.S.-based commercial aviation infrastructure providing remote security checkpoints and integrated motorcoach connections for airlines and travelers.
2+ YOEHigh school diploma/GED, 2 years customer service experience, valid driver's license and reliable transportation, pass drug screen and TSA/background checks, able to lift up to 70 lbs, airline passenger system experience preferred.
Johnson & JohnsonNYSE: JNJ: A global healthcare leader in innovative medicine and MedTech.
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
UnifiNew York Stock Exchange: UFI: North America's largest provider of aviation ground services.
High school diploma, age 18+, no experience required; must obtain airport/state/customs credentials, able to lift up to 70 lbs and work rotating shifts, nights, weekends, and holidays.
Envoy Air: Regional airline and wholly owned subsidiary of American Airlines.
No experience required; paid training provided. Requires age 18+, high school diploma or equivalent, U.S. work authorization, valid REAL ID-compliant driver's license, background and drug screening, and ability to lift 75 pounds.
Customer Service Agent with Front Desk/Reception Responsibilities
Brooklyn, New York, United States
$18-$18/hrOnsiteFull Time
Lee Spring: Global manufacturer of stock and custom mechanical springs, wire forms, stampings, and fourslide parts for industrial customers.
2+ YOERequires 2–3 years of B2B customer service experience, order processing, quotations, front-desk support, ERP/CRM experience, Microsoft Office proficiency, and strong communication, organizational, and problem-solving skills.
Microsoft Office, Microsoft Outlook, Microsoft Excel, ERP, CRM
Vital Holdings LLC: A records management and customer service provider offering document handling and retrieval solutions.
1+ YOE1 year customer support experience, computer and 10-key proficiency, typing 45-55 wpm preferred, strong English communication, ability to lift 10-50 lbs.
Pypestream: Enterprise AI software serving large businesses with chat and voice agents that automate customer service end-to-end.
Design and build AI agent workflows, translate complex enterprise customer service processes, and create production-ready agentic experiences using the company's platform.
Travefy: Private travel-software serving advisors and agencies with itineraries, proposals, CRM, websites, and marketing tools.
3+ YOE3+ MgmtRequires 3+ years leading high-volume SaaS support or client experience teams, hands-on Intercom Fin expertise, AI support-agent experience, data-driven operations, coaching, and strong product-learning skills.
Decagon: Conversational AI platform for enterprise customer experience automation.
5+ YOE5+ years technical customer-facing experience, fluent English and Spanish, coding and API integration skills, experience delivering production solutions; LLM/agent experience and CS/engineering/math degree preferred.