144 customer experience agent jobs at 76 companies in Hickory, NC
2mo
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CLT Customer Service Agent
Charlotte, North Carolina, United States
OnsiteFull Time
High school diploma/GED preferred; previous customer service experience preferred; ability to obtain airport badges/credentials; able to stand long periods and lift up to 50 lbs; strong verbal communication and interpersonal skills.
Radio
3d
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Senior Director, Customer Experience | Growth & Transformation
Charlotte or Fort Mill
HybridFull Time
10+ YOE10+ MgmtRequires 10+ years in product design, customer experience, experience strategy, digital product, or related fields; full-stack experience leadership; AI/ML and agentic CX expertise; client leadership; and multidisciplinary team development.
AI/ML
1mo
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Customer Service Agent | Part- Time
Charlotte, North Carolina, United States
$19/hr OnsitePart Time
High school diploma or equivalent; customer service experience preferred; proficiency with CRM; bilingual English/Spanish; call center experience; must be 18+; strong communication and attention to detail.
CRM
6d
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Remote - Customer Service Agent
Charlotte, North Carolina, United States
RemoteFull Time
No prior industry experience required; structured training provided. Requires communication, organization, initiative, dependability, technology learning, and remote work skills.
technology, systems
2mo
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Customer Service Agent (CLT)
Charlotte, North Carolina, United States
OnsiteFull Time
N/A
2w
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Front Desk Agent (Experience Ambassador)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$20-$22/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least one year of hospitality or customer service experience required; strong communication, organization, problem-solving, computer, and customer concern resolution skills.
Email, text
2mo
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Part-Time Customer Service Agent - CLT Airport
Charlotte, North Carolina, United States
$17/hr OnsitePart Time
1+ YOERequires age 18+, one year of customer service experience, English proficiency, legal work authorization, background check and drug screen, and eligibility for required airport credentials. Must work flexible shifts.
iPads, Tablets, Computers, Mobile Devices
2mo
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Transfer Agent
Charlotte, North Carolina, United States
$15-$25/hr RemoteFull Time
0+ YOEPrior call center or transfer agent experience preferred; professional, reliable, coachable; tech-ready with wired internet, PC, Windows 10+, fast broadband; full shift consistency.
Dialer, CRM, Internet connection, Headset
3mo
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Passenger Service Agent (PT)
Charlotte, North Carolina, United States
$15/hr OnsiteAll Commitments Available
Part-time Passenger Service Agent with hourly pay of $15.00, Mon–Fri plus weekends, customer service focus, able to lift up to 50 pounds.
TIMATIC
1mo
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Customer Service Representative - State Farm Agent Team Member
Kannapolis or Charlotte
$21-$25/hr OnsiteFull Time
Provide policy information and customer support, assist with policy changes, process claims, and maintain accurate records; strong communication, attention to detail, multitasking; previous customer service experience preferred.
1mo
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Customer Care Manager - State Farm Agent Team Member
Belmont, North Carolina, United States
$55k-$60k/yr OnsiteFull Time
Oversee customer service operations, strong communication and organizational skills, ability to manage multiple priorities; prior customer service or office management preferred; must obtain applicable state insurance licenses.
1w
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Front Desk Agent
Charlotte, North Carolina, United States
OnsiteFull Time
High school diploma or equivalent, computer experience, strong verbal and written communication, customer service skills, multitasking ability, and hotel experience preferred.
Red Book, two-way radio
2mo
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Customer Service Representative - State Farm Agent Team Member
Forest City, North Carolina, United States
$15-$20/hr OnsiteFull Time
Currently licensed applicants only. Strong communication, interpersonal, and detail-oriented skills; customer service experience preferred. Responsibilities include handling inquiries, policy updates, claims processing, and record keeping.
3mo
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Customer Service Representative - State Farm Agent Team Member
Gaffney, South Carolina, United States
$40k-$50k/yr OnsiteFull Time
Customer-focused, strong communication, team oriented, detail-minded, able to learn computer systems; willing to obtain licenses.
3mo
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Front Desk Agent
Charlotte, North Carolina, United States
OnsiteFull Time
Friendly, customer-focused front desk role with cash handling and strong communication skills.
1mo
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Front Desk Agent
Charlotte, North Carolina, United States
OnsiteFull Time
Prior front-desk or high-volume customer service experience, strong computer and cash-handling skills, excellent communication, ability to resolve guest issues, flexible availability for varied shifts.
point-of-sale system
1mo
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Front Desk Agent
Charlotte, North Carolina, United States
OnsiteFull Time
Excellent customer service and communication, ability to multitask in a fast-paced environment, reliable and organized; prior front desk experience preferred but willing to train; flexible schedule including weekends and holidays.
1mo
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Customer Service Representative - State Farm Agent Team Member
Denver, North Carolina, United States
$40k-$55k/yr OnsiteFull Time
Strong customer service and relationship-building, problem solving, attention to detail, managing multiple requests, professional communication; willingness to learn insurance products and obtain licensing.
1mo
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Front Desk Agent
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, ~1 year hotel or retail customer service experience preferred, fluent English, basic math, valid driver's license, ability to lift up to 50 lbs, obtain ServSafe and possibly TIPS; Microsoft Office and Opera experience preferred.
Microsoft Office, Opera
2mo
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Front Desk Agent
Charlotte, North Carolina, United States
$16-$17/hr OnsiteFull Time
Customer-facing hospitality experience preferred; strong communication, conflict resolution, and computer/data-entry skills; ability to stand for long periods, lift up to 25 lbs, follow procedures, and work varied schedules including evenings, nights, weekends, and holidays. Must be 18+.
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