3,868 customer experience jobs at 785 companies in Albany, NY
2mo
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Customer Experience Specialist
Latham, New York, United States
OnsiteFull Time
Provide phone/email/chat customer support and problem resolution for orders, returns, mis-shipments, and pricing; high school diploma required, prior customer-facing experience preferred, basic PC and Microsoft Outlook/Windows proficiency.
Microsoft Outlook, Windows
1mo
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Customer Experience Representative - Albany International Airport
Albany, New York, United States
$19/hr OnsiteFull Time
1+ YOEMust be 18+, authorized to work in the US without sponsorship, HS diploma/GED, minimum 1 year customer service experience, valid unrestricted US driver\u0002s license, able to operate a motor vehicle, and proficient in English.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3mo
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Retail Customer Experience Associate, Colonie Center - Part Time
Albany, New York, United States
$16-$23/hr OnsitePart Time
Part-time hourly retail associate with 2+ years selling or customer experience preferred; flexible availability including weekends; able to communicate in English; comfortable with technology and credit accounts.
1w
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Regional Sales & Customer Experience Representative (Corporate)
Glens Falls, New York, United States
$54k-$56k/yr OnsiteFull Time
2+ YOERequires 2+ years in sales, account management, or customer service; Microsoft Office Suite and CRM/database software proficiency; strong communication, problem-solving, time management, and consultative selling skills.
Microsoft Office Suite, CRM
2w
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Guest Experience Associate
Saugerties, New York, United States
$20/hr OnsitePart Time
Provide friendly guest service, support check-in/out and reservations, assist with food & beverage tasks, comfortable with cloud apps/Google Suite; must be 21+ to pour alcohol.
Google Suite
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2w
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Member Experience Channels Representative
Pittsfield, Massachusetts, United States
$21-$26/hr HybridFull Time
1+ YOE1–2 years member service or operations experience preferred; high school diploma; strong communication, problem-solving, and familiarity with Microsoft Office; ability to sit for long periods.
Microsoft Word, Microsoft Outlook, Microsoft Excel
1w
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Member Experience Associate Part Time
Rotterdam, New York, United States
$17-$21/hr OnsitePart Time
Provide member service, enforce merchandise protection procedures, monitor entrance/exit activity, use handheld device, complete required training, must be at least 18 and employed 6 months with company; basic math and attention to detail.
EAS, Express Pay, BOPIC, ChatGPT
1w
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Customer Experience Installation Supervisor
Albany, New York, United States
$25-$30/hr FieldFull Time
2+ YOE2+ years exterior construction or gutter installation experience, leadership experience, clean driver's license, ability to lift 75 lbs and work on ladders/roofs, strong communication and customer service, comfortable with smartphones.
1mo
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching engineering staff, customer relationship management, account planning, system installation and startup support, and familiarity with reporting and escalation processes.
3d
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Customer Success Representative
Albany, New York, United States
$20-$24/yr OnsiteFull Time
Customer service, customer success, call center, or office experience preferred; requires strong communication, organization, multitasking, computer skills, and ability to work independently and on a team.
CPR
5d
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Customer Service
Coxsackie, New York, United States
$19/hr HybridFull Time
High school diploma or equivalent required; two-year business degree or relevant experience preferred. Requires MS Office proficiency, strong communication, multitasking, attention to detail, and deadline management.
Microsoft Office, Microsoft Excel
1mo
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Admission Experience & Operations Specialist
Saratoga Springs, New York, United States
$21-$24/hr OnsiteFull Time
3+ YOEAssociates degree and 3+ years admission or higher education experience; experience with Slate CRM; strong communication, data accuracy, customer service, and ability to lift up to 20 lbs.
Technolutions Slate CRM, Slate
3w
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11700B- Customer Service - Customer Service Rep
Saratoga Springs, New York, United States
$20-$21/hr OnsiteFull Time
Processing and entering customer orders, resolving product inquiries, invoicing and credit/collections, coordinating with sales/production/logistics, strong verbal communication and data-entry accuracy.
NDS, PSP
3w
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Customer Service Associate
Round Lake, New York, United States
$47k/yr OnsiteFull Time
2+ YOE2+ years customer service and order processing experience, CRM experience, excellent written and verbal communication, strong organization and multitasking skills.
CRM
1w
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Customer Service Representative
Glenmont, New York, United States
$22/hr OnsiteFull Time
2+ YOERequires 2 years of high-volume customer service experience, Microsoft Word, Excel, and Outlook experience, and excellent verbal and written communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3d
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Customer Support Specialist
Ballston Spa, New York, United States
$19-$28/hr HybridFull Time
1+ YOEHigh school diploma or GED, one year of customer service experience, and data entry and keyboard experience with working knowledge of spreadsheet and word processing applications.
2w
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Customer Service Associate
Chatham, New York, United States
$16-$18/hr OnsitePart Time
Provide courteous checkout and customer service, operate register, assist customers, follow store policies, work flexible schedule including evenings and weekends, English fluency required.
Picture Care Plus
1mo
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Customer Service Coordinator
Albany, New York, United States
$20-$24/hr OnsitePart Time
2+ YOE2+ years experience; strong phone and customer service skills; Microsoft Office proficiency; excellent organization, follow-up, multitasking, and communication skills.
Microsoft Office
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