627 customer experience coordinator jobs at 338 companies in Springfield, VA
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Customer Experience Coordinator
Gaithersburg, Maryland, United States
$20-$25/hrOnsiteFull Time
Maryland's Athletic House: Provider of custom team uniforms, apparel, and promotional merchandise.
Handling customer calls and emails, guiding order placement, keeping projects organized, strong attention to detail, teamwork; HubSpot/CRM and customer service experience preferred.
2+ YOE2+ years customer service experience; advanced computer and practice management software skills; strong communication, multitasking, organization, empathy, and ability to work nights/weekends/holidays.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, strong verbal communication, high emotional intelligence, advanced computer and practice management software proficiency, highly organized, multitasking and problem-solving skills.
DogiZone: Provides comprehensive dog boarding, daycare, and professional training services.
1+ YOE1+ year receptionist/customer service experience, friendly and enthusiastic, ability to interact with clients and dogs, desire to lead a team, drug-free workplace.
Small Door Veterinary: Provides membership-based veterinary care and telemedicine for pets.
2+ YOE2+ years hospitality-focused experience, strong customer service and communication skills, ability to work flexible hours including weekends, lift up to 25 lbs, and proficiency with computers (Slack a plus).
Dominique Dawes Academy: Provides gymnastics and ninja warrior training for children.
3+ YOEHigh school diploma, 3+ years customer service/administrative experience; experience with youth sports preferred; CPR/First Aid/SafeSport preferred; proficiency with Microsoft Office and Google Suite.
Smithsonian Institution: Operates national museums, research centers, and the National Zoo.
1+ YOEExperience in museum visitor services, crowd management, wayfinding, volunteer program oversight, and use of digital systems; must be available for Tues–Sat or Sun–Thu schedules, evenings and holidays.
High emotional intelligence, customer-service and financial collection skills; fluent with EMR/EHR (Prompt preferred); strong organization and time management; KPI-driven; able to lift 15 lbs and perform prolonged computer work.
Customer Experience Coordinator - Gaylord National Resort & Convention Center, Washington, DC
Oxon Hill, Maryland, United States
$19-$24/hrOnsiteFull Time
Encore: Provides event technology and production services for global venues.
1+ YOEHigh school diploma required; 1+ year administrative/sales/hospitality experience preferred. Strong communication, organizational skills, Microsoft 365 proficiency, ability to multi-task and obtain Encore Service Level 100/200/300 within 90 days.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh school diploma/GED, 3+ years event coordination, 2+ years customer service and office experience, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams), ability to work hybrid schedule with four days onsite and flexible 8:00–17:00 availability.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Microbac Laboratories: Provides laboratory testing services for food and environmental safety
High school degree; office/administrative and customer service experience preferred; ability to use NAV, CRM, Excel and other office software; strong communication and organizational skills.
NAV, Microsoft Word, Microsoft Excel, ELEMENT, CRM, AXIS, CONTROL, ARIBA
2+ YOE2 years call-center experience, high school diploma or GED required; excellent computer, language, and multi-tasking skills; bilingual Spanish preferred; occasional local travel; ability to perform light physical tasks.
Graduate Management Admission Council: Provides assessments and services for graduate management education.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
Customer Service Coordinator (Customer Service Liaison)
Arbutus or Baltimore or Annapolis
$23/hrOnsiteFull Time
California Closets: Custom design and installation of home storage systems.
1+ YOE1–2 years administrative or customer service experience in construction/home renovation preferred; associates degree preferred; strong communication, data entry, calendar management, and CRM skills; tech-savvy with CAD, Epicor, Salesforce, Microsoft Office.
Customer Relationship Manager (CRM), CAD, Epicor, Salesforce, Microsoft Office
Fitzgerald Auto Mall: Automotive dealership group providing vehicle sales and repair services.
Prior sales/customer service experience, valid driver's license, high school diploma or equivalent, ability to perform basic arithmetic, team work and customer interaction skills.
Rappahannock Goodwill Industries: Provides employment training, placement services, and community support programs.
Experience in e-commerce customer service, strong written and verbal communication, organizational skills, familiarity with online marketplaces (eBay, Amazon), and ability to meet goals with minimal supervision.
NextCar: Provides car rental services and vehicle leasing options.
Prior sales and customer service experience, high school diploma or equivalent, valid driver’s license and acceptable driving record, basic arithmetic ability, strong communication and problem-resolution skills.