6,898 customer experience development manager jobs at 2,524 companies in United States
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yrOnsiteFull Time
Dexter Magnetic Technologies: Private manufacturer of custom magnetic components and assemblies serving medical, aerospace, defense, semiconductor, energy, and industrial customers.
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Len The Plumber Heating & Air: Residential plumbing and HVAC services provider serving homeowners across Maryland, D.C., Virginia, Pennsylvania, Delaware, and New Jersey.
5+ MgmtExperience leading customer service or call center teams, managing KPIs, improving processes, developing training materials, and using telephony, call center technology, and Microsoft Office; weekends may be required.
Royal PhilipsEuronext Amsterdam: PHIA: Global leader in health technology and consumer health solutions.
2+ YOE2+ years managing consumer care communications for high-volume products; understanding of product development lifecycle; consumer-focused insights; strong communication and stakeholder skills; bachelor\u0002s/master\u0002s in design or computer science preferred (or 6+ years experience); US work authorization required.
Aspire Technology Partners: Managed IT service provider delivering digital infrastructure, cybersecurity, cloud, and collaboration services to commercial and public-sector organizations.
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yrRemoteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
United States Steel CorporationNYSE: X: Leading North American integrated steel producer and manufacturer.
5+ YOEBachelor’s degree in a related field, 5+ years in customer service, sales, or related work, supervisory or project management experience preferred, industrial experience, communication and team development skills, and travel up to 25%.
Sender One Climbing: Southern California indoor climbing gym operator offering climbing, yoga, fitness, and youth programs to families and climbers.
Customer experience leadership experience, staff hiring and development, climbing and belay experience, Google Suite, Rock Gym Pro, Basecamp, and instructing experience required.
Google Suite, Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro, Basecamp
Professional Development Customer Experience Specialist
Saint Paul, Minnesota, United States
$19-$23/hrOnsiteFull Time
Think Small: Minnesota nonprofit advancing quality early childhood care and education through training, resources, advocacy, and financial support.
Bachelor’s degree required, or related associate degree with two years’ experience, or early childhood coursework/CDA enrollment with three years’ related experience. Requires Microsoft Office proficiency, customer service, and data management skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Windows, Learning Management System
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
2+ YOEBachelor's degree or equivalent experience plus 2+ years in engineering, technical program management, data analysis, or product development. Requires technical product knowledge and customer engagement experience.
Windows 365, Azure Virtual Desktop (AVD), Microsoft Intune, Microsoft Endpoint Manager, Configuration Manager, Azure Active Directory, Remote Desktop Services, Microsoft Azure
QuidelOrthoNasdaq Stock Market: QDEL: Public U.S. in vitro diagnostics manufacturer serving hospitals, laboratories, blood banks, clinicians, and home testers worldwide.
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
JCPenney: Iconic American department store retailer of apparel and home goods.
Leads and develops store associates, drives sales and customer service, manages hiring/onboarding, scheduling and payroll, and oversees store operations and merchandising.
Ingram MicroNYSE: INGM: Global technology wholesale distribution and supply chain services provider.
2+ YOEBachelor's degree or equivalent experience, 2+ years in customer success, sales support, account management, business development, or related work, with strong communication, presentation, analytical, and collaboration skills.
Ingram MicroNYSE: INGM: Global technology wholesale distribution and supply chain services provider.
2+ YOEBachelor's degree or equivalent and 2+ years in customer success, sales support, account management, business development, customer experience, or related work; strong communication, presentation, analytical, and collaboration skills.
Healthcare PI: Personal-injury financing lender serving injured clients, attorneys, law firms, medical providers, and facilities.
2+ YOERequires 2–5 years in customer service management, sales, or training; call-center sales leadership; multi-location team management; project management; regulatory familiarity; analytics; and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer Relationship Management (CRM), Workforce Management (WFM), Telephony, Quality Assurance (QA)
Pace Analytical Services: Environmental and life sciences analytical testing services network.
8+ YOEBachelor's degree in business, chemistry, biology, or related field; 8 years of client services experience or equivalent education, training, and experience. Requires relationship management, customer service, communication, and team development skills.
DHL Supply ChainFrankfurt Stock Exchange: DHLGY: Global contract logistics and supply chain services provider.
5+ YOEBachelor’s degree in business, supply chain management, or related field, or equivalent experience; 5+ years in logistics, transportation, or supply chain business development and sales; strong communication, negotiation, and presentation skills.
New York City or San Francisco or United States or Canada or United Kingdom
$190k-$290k/yrHybridFull Time
Ramp: Finance automation platform for business.
Requires leadership of large, complex operational teams, strong customer-facing operations experience, strategic analysis, communication, people development, and experience with AI, automation, or workflow tooling.
Global Water Technology: Minority-owned commercial and industrial water treatment serving organizations nationwide with customized water, energy, and wastewater solutions.
1+ YOEBachelor's degree preferred or equivalent experience; 1–5 years in sales, business development, client experience, customer success, account management, or related client-facing work. Requires communication, organization, CRM, and outreach skills.
Benicia or Hayward or Rohnert Park or San Francisco or San Jose or Stockton or West Sacramento
$68k-$80k/yrFieldFull Time
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
5+ YOEBachelor's in Business/Marketing/Transportation or equivalent, 5+ years sales and customer relationship management experience, strong communication, financial analysis, and sales skills.
Southern Glazer's Wine & Spirits: North America's beverage alcohol distribution leader.
3+ YOEBachelor's degree and three years of experience or equivalent; category management, syndicated data, shopper insights, space management, and data analysis experience required.