12 customer experience director jobs at 9 companies in Biddeford, ME
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Director of Customer & Guest Experience
Auburn or Portland
$70k-$90k/yrOnsiteFull Time
Thos. Moser: Private Maine furniture manufacturer handcrafting high-end solid-wood furniture for residential, custom, and commercial customers.
Requires experience designing customer or guest experience programs, retail or showroom expertise, sales comfort, operational systems ability, coaching skills, and entrepreneurial leadership in an in-office role.
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
DentaQuestTSX: SLF: Global financial services organization specializing in insurance and wealth.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
DentaQuestTSX: SLF: Global financial services organization specializing in insurance and wealth.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
Mount Washington Cruises: Family-owned New Hampshire cruise operator offering scenic, dinner, and themed boat cruises to Lake Winnipesaukee passengers.
Coordinate and manage client events and timelines aboard cruise vessels, liaise with clients/vendors/crew, oversee setup and breakdown, and serve as primary onboard client contact for part-time seasonal assignments.
Cliff House Maine: Private luxury oceanfront resort serving leisure, wedding, and business travelers on Maine’s southern coast.
Luxury hospitality and front office leadership experience; budgeting, forecasting, cost control, financial analysis, communication, organization, and multitasking skills. Hospitality or business degree preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Opera, Alice, Zingle, SpaSoft, OpenTable, Toast, Revinate, Medallia, Pulse Checks, Safety Culture
FirstLight: Private U.S. telecommunications provider delivering fiber connectivity, cloud, data-center, communications, and security services to enterprise and carrier customers.
8+ YOE8-10 years leading telecommunications sales teams, experience with enterprise sales, Salesforce CRM, ability to create forecasts, travel to customers/trade shows, strong negotiation and presentation skills; BA preferred.
Galvion: Privately owned defense manufacturer delivering protective head systems and intelligent power-data solutions to military and tactical teams.
10+ YOE10+ years progressive engineering experience with senior management experience; Bachelor's degree in engineering/CS required; proven team-building, cross-discipline technical oversight, customer and program collaboration, and Agile experience preferred.
The Inn at Atlantic Heights Residential Services Director
Saco, Maine, United States
OnsiteFull Time
First Atlantic Healthcare: Provides nursing, rehabilitation, and assisted living care.
RN or LPN preferred; strong communication; customer service and sales experience; housing/cooperative management experience; HUD experience; dedicated to residents’ rights and Maine care regulations.
Global Trade Compliance and Logistics Director (6732)
Newington, New Hampshire, United States
OnsiteFull Time
SubCom: Private U.S.-based subsea fiber-optic cable manufacturer and installer serving telecommunications, scientific, and offshore oil-and-gas customers.
15+ YOE15+ years in global trade compliance with deep knowledge of U.S. customs/CBP, export controls, sanctions, HTS classification, and leadership experience building global trade and logistics programs; 15-30% travel.
R.M. Edgerly & Son: Private funeral, cemetery, and crematory ownership group supporting community-based funeral operators and the families they serve.
Enrolled in or completed mortuary science program, high school diploma or equivalent, valid driver\u0019s license, strong communication skills, ability to meet state licensing requirements; prior funeral-related experience preferred.