15 customer experience director jobs at 14 companies in Clanton, AL
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Senior Director, Digital Experience
Birmingham, Alabama, United States
OnsiteFull Time
Genuine Parts CompanyNYSE: GPC: Global distributor of automotive and industrial replacement parts.
15+ YOEBachelor's degree in a related field and 15+ years of related experience or equivalent; expertise in digital product management, UX/UI, commerce, customer insights, and optimization.
User Experience (UX/UI), Content Management Systems, A/B Testing, User Acceptance Testing (UAT)
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Transform9: AI voice agents for healthcare scheduling and patient communication.
8+ YOE3+ Mgmt8+ years in customer success/account management with 3+ years leading teams; proven CS process building, retention results (NRR), data-driven (adoption, time-to-value), hiring and coaching experience; healthcare tech experience preferred.
Perfect Game: Organizing elite youth baseball tournaments and player scouting services.
1+ YOE1–3 years event operations experience, baseball experience required, leadership and customer-service skills, sales/marketing and event reconciliation experience, willingness to travel and work events.
Greenbrier Senior Living: Manages and operates senior living and retirement communities.
3+ YOEBachelor's degree or equivalent experience; 3+ years of sales or marketing experience; strong relationship-building, communication, presentation, organizational, and customer service skills; valid driver's license and reliable transportation.
Empower AI: Provides AI-enabled IT solutions for federal government agencies.
10+ YOEBachelor's degree or equivalent; 10+ years supporting military-focused contracts; program and operations management experience; strong judgment, customer engagement, and P&L accountability; periodic travel.
U.S. Air Force: Conducts air and space operations for national defense.
1+ YOE1+ MgmtOne year of specialized experience at GS-12 or equivalent is required, including protocol program oversight, advisory support, operational planning, budgeting, staff direction, and knowledge of customs, security, and federal processes.
Command Resource Integration System (CRIS), Automated Business Service System (ABSS), Checkbook, Defense Travel System (DTS), Wide Area Workflow (WAWF), General Fund Enterprise Business System (GFEBS)
3+ YOERequires at least 3 years of front office management experience in a high-volume, full-service hotel or resort, including P&L management, labor forecasting, upselling, audits, night audit oversight, and crisis management.
Birmingham or San Diego or Washington or Pensacola or Alabama or Florida
$140k-$170k/yrRemoteFull Time
Tocaro Blue: Develops AI-powered radar and autonomy systems for marine vessels.
8+ YOERequires 8+ years in business development, capture, or defense sales; complex technical enterprise sales experience; government-customer closing record; U.S. citizenship; and willingness to travel 50%.
Diamond Baseball Holdings: Owns and operates numerous Minor League Baseball clubs.
4+ YOEMinimum 4 years managing ticket operations, experience with Tickets.com and Ticketmaster, Microsoft Office proficiency, budget management, staff leadership, strong communication and customer service.
Tickets.com, Ticketmaster, Archtics, TM1, FEVO, EMT, Access Manager, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Neptune Technology Group: Manufactures water measurement and automated data collection systems for utilities.
15+ YOE15+ years experience, bachelor's or master's degree typically required, commercial and technical fluency, Voice of Customer design experience, solutions and people leadership, strong engineering partnership; B2B utility/water domain preferred.
Senior Director - Guest Services Administration - AM (002)
Birmingham, Alabama, United States
$86k-$139k/yrOnsiteFull Time
UAB Medicine: Academic health system providing patient care and medical education.
7+ YOEBachelor's in business administration/quality/customer service required; Master's in healthcare quality and safety preferred. Seven years customer service/quality experience required; healthcare experience preferred; oversight of departmental programs and compliance.
New York City or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Silicon Valley or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Greensboro or Hartford or Houston or Indianapolis or Grand Rapids or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland or Tampa
$155k-$410k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
8+ YOEBachelor's degree,8+ years experience,proficiency with SAP Cloud for Customer and SAP CRM,strategic mindset,client-facing leadership and business development experience.