12 customer experience director jobs at 11 companies in Dover, DE
3d
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Director Membership Experience- Western YMCA Family Location
Newark, Delaware, United States
$56k-$62k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and five years of related customer service or sales experience. Requires leadership, team development, communication, marketing, and general operations skills.
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2mo
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Customer Success Director
Wilmington or United States
$120k-$150k/yr RemoteFull Time
8+ YOE8+ years hands-on PBM experience with contract, pricing, and performance expertise; proven experience advising clients, managing large complex accounts, driving renewals, and influencing senior stakeholders. Remote role with travel.
2mo
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Assistant Childcare Director - Business Director
Newark, Delaware, United States
$40k-$50k/yr OnsiteFull Time
Director-qualified under Delaware childcare licensing or working toward it; prior childcare leadership or administrative experience preferred; experience in enrollment/customer service preferred; strong organization, communication, and problem-solving; ability to work rotating 6:30 AM–6:30 PM shifts; must meet background and licensing requirements.
2w
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Director, Housekeeping
Perryville, Maryland, United States
$100k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma/GED, 5+ years hotel/resort experience, 3+ years managing large housekeeping operations, Microsoft Office proficiency, ability to lift 15 lbs, able to recruit/train staff; relocation available.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, REX
3w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1w
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Assistant Camp Director
Chestertown, Maryland, United States
$55k-$62k/yr OnsiteFull Time
3+ YOEBachelor's in therapeutic recreation/parks & recreation/special education or related, 3+ years camping/recreation experience, challenge course and pool operation certification (or willingness), adaptive archery certification (or willingness), leadership in residential camp programs.
4d
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Assistant Director
Dover, Delaware, United States
$60k/yr OnsiteFull Time
Leadership, communication, customer service, organization, decision-making, computer skills, and flexibility for nights, weekends, and holidays; no housekeeping experience required.
word processing, spreadsheets
2d
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Child Care Assistant Center Director
Elmer, New Jersey, United States
$45k-$55k/yr OnsiteFull Time
1+ YOEBachelor's degree in early childhood education with 2 years' experience or master's degree with 1 year required; leadership, Microsoft Office, customer service, organization, English, and state childcare eligibility required.
Microsoft Office
3w
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Executive Director, Customer Marketing Performance Enabelment
Wilmington, Delaware, United States
OnsiteFull Time
10+ YOE10+ years in marketing performance, data strategy, operations or analytics; bachelor’s degree; experience building measurement, testing, and AI-enabled marketing capabilities; strong stakeholder and leadership skills.
1mo
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Senior Director, Marketing Data Strategy (Remote)
Wilmington, Delaware, United States
RemoteFull Time
Senior leader with deep expertise in marketing measurement, customer intelligence, data products or applied data science; experience leading teams and delivering commercial outcomes; strong stakeholder influence and commercial judgement.
2w
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Director, Product Management - Head of Field Product (Business Cards & Payments)
McLean or Richmond or New York City or Wilmington
$230k-$263k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years product management experience; experience with AI tools preferred; ability to translate strategy into customer-facing digital products and lead cross-functional teams.
Cursor, Claude Code, GitHub Copilot