24 customer experience director jobs at 19 companies in Dunn, NC
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Director, Customer Acquisition
Carrboro, North Carolina, United States
HybridFull Time
10+ YOESenior paid media leader with 10+ years experience in digital advertising and performance marketing; bachelor’s degree or equivalent; expertise across Search, Paid Social, Programmatic, Display, Video, CTV/OLV; strong analytics and agency management skills.
Google Ads, Meta Ads, Google Analytics, Microsoft Excel, Looker Studio, Tableau, Power BI
2mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; director-level experience leading business development for engineering services; ability to meet revenue objectives, manage and develop teams, build account relationships; frequent travel (>40%).
2mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; experience leading business development for engineering services; responsible for driving sector revenue, managing teams, account development; frequent travel (>40%).
3w
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Customer Success Manager, Director - Core (Sales & Service) Clouds - TMT
San Francisco or Atlanta or Raleigh
$171k-$273k/yr HybridFull Time
7+ YOE7+ years customer success or strategic SaaS experience, enterprise Sales/Service Cloud expertise, executive communication, cross-functional leadership, Salesforce certifications, AI/Agentforce knowledge.
Agentforce, Agentforce Service Agent, Agentforce SDR, Einstein Conversation Insights, Einstein Conversation Mining, Einstein Analytics, Service Intelligence, Revenue Intelligence, Revenue Cloud CPQ, Marketing Cloud, Data Cloud, Tableau, Slack, Sales Cloud, Service Cloud, Field Service, Experience Cloud
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Director, Customer Growth & Lifecycle
Raleigh or New York City or United States
$190k-$220k/yr HybridFull Time
7+ YOE7+ years in product growth/lifecycle for product-led SaaS, proven adoption/retention impact, team leadership, strong data fluency, experimentation experience, power-user of Pendo, and daily use of AI tools.
Pendo
5d
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Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting
Chapel Hill, North Carolina, United States
HybridFull Time
7+ YOE5+ MgmtBachelor’s degree in an appropriate discipline, 7 years of related experience, and at least 5 years of management experience; multi-location health system experience preferred.
MyUNCChart, Medicare Cost Report, Revenue Cycle Analytics, Enterprise Analytics Group
1d
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Marketing Director
Apex, North Carolina, United States
OnsiteFull Time
Extensive B2B marketing leadership experience; ability to lead teams, analyze market and customer data, collaborate with executives, influence without authority, and resolve complex issues.
Google, Facebook, LinkedIn, Tableau, CRM software
6d
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1w
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Director, Critical Communications
Raleigh or United States
$176k-$347k/yr RemoteFull Time
10+ YOE5+ MgmtRequires 10+ years in technical customer, operational, support, incident, or crisis communications environments; 5+ years leading teams and programs; technical literacy; and high-stakes communications experience.
AWS, Google Cloud, Microsoft Azure, CRM
2mo
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Admissions/Marketing Director
Southern Pines, North Carolina, United States
OnsiteFull Time
Experience in skilled nursing/long term care preferred; ability to build relationships with hospitals and referral sources, strong customer service, marketing and sales skills, knowledge of Medicare/Medicaid regulations.
1mo
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Director, AI Solution Delivery
Morrisville, North Carolina, United States
$230k-$260k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years in solution delivery or related tech leadership, 5+ years people leadership, Bachelor's in engineering/CS required, experience delivering AI/edge/hardware-software solutions, strong stakeholder and customer-facing skills.
1mo
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Sr. Director/General Manager Americas Instrument Services
Morrisville, North Carolina, United States
RemoteFull Time
Proven senior leadership in service/operations with P&L accountability, strategic planning, people development, customer excellence, and experience driving growth and operational excellence in complex technical service organizations; travel ~50%.
1mo
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SAP BRIM Consultant, Director
New York City or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Silicon Valley or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Greensboro or Hartford or Houston or Indianapolis or Grand Rapids or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland or Tampa
$155k-$410k/yr OnsiteFull Time
8+ YOEBachelor's degree,8+ years experience,proficiency with SAP Cloud for Customer and SAP CRM,strategic mindset,client-facing leadership and business development experience.
SAP Cloud for Customer, SAP CRM
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Onsite Community Manager/Lifestyle Director
Wendell, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED and 2 years HOA community management experience; strong customer service, governing documents enforcement, contract/vendor management, budgeting, event programming, valid driver\u000fs license, evening/weekend availability.
1mo
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Director Product Management - Care Coordination
Raleigh, North Carolina, United States
HybridFull Time
Experience defining and delivering care coordination or chronic disease management products; strong customer discovery, product strategy, regulatory awareness (HIPAA/CMS), and cross-functional leadership skills.
2w
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Director, Physician Researcher – Evidence Generation & Registries
Dallas or Boston or San Bruno or Raleigh
$291k-$328k/yr HybridFull Time
10+ YOEMD/DO with active or eligible US medical licensure,10+ years in evidence generation/real-world evidence/clinical outcomes,experience designing registries and observational studies,customer-facing leadership,AI evaluation experience.
EHR
3w
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Director, Product Management- Morrisville, NC (office based)
Morrisville, North Carolina, United States
$134k-$255k/yr OnsiteFull Time
Bachelor's degree in a technical field, experience leading global product teams, strong communication, analytical and Agile experience, ability to define product strategy and translate customer needs into requirements.
Figma
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