28 customer experience director jobs at 20 companies in Folsom, CA

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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr OnsiteFull Time
One Inc
One Inc: Digital payment and claims disbursement platform for insurance carriers.
10+ YOE5+ Mgmt10+ years senior engineering experience, 5+ years managing managers, Bachelor\u0002s degree or equivalent, experience building Quality Engineering CoE, CI/CD and AI-native quality engineering, payments/insurance experience preferred.
.NET, Java, Angular, LLM, RAG
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Senior Director, Engineering Quality & Customer Experience
Folsom or United States
$175k-$230k/yr RemoteFull Time
One Inc
One Inc: Digital payment processing and disbursement platform for insurance carriers.
10+ YOE5+ MgmtBachelor's in CS/Engineering or equivalent, 10+ years senior engineering experience, 5+ years managing managers, experience building quality engineering CoE, CI/CD and AI-native quality (LLM/RAG); payments or insurance domain preferred.
.NET, Java, Angular, PHP, LLM, RAG, Graph RAG, CI/CD, Terminal, CLI
3w
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Membership Experience & Operations Director
Sacramento, California, United States
$125k-$129k/yr OnsiteFull Time
Association of California School Administrators
Association of California School Administrators: Professional association supporting California school leaders through development and advocacy.
7+ YOE7+ years leading membership or customer service operations with supervisory responsibility; bachelor\u0002s preferred; experience with AMS/CRM, ticketing systems, data stewardship, SOPs, budgeting, and change leadership.
Microsoft Dynamics 365
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Funeral Director/Arranger
Sacramento, California, United States
$20-$26/hr OnsiteFull Time
East Lawn
East Lawn: Providing funeral, cremation, and cemetery services in Sacramento.
2+ YOE2+ years funeral service experience preferred, high school diploma required (Associate’s degree preferred for directors). Requires California funeral director license (for directors), funeral arranger certificate or willingness to obtain, valid CA driver’s license, ability to lift 75 pounds.
2w
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Lead Funeral Director
Yuba City, California, United States
OnsiteFull Time
Foundation Partners Group
Foundation Partners Group: Providing funeral, cremation, and cemetery services for families.
7+ YOEHigh school diploma, mortuary school completion, valid state funeral director/embalmer license, mortuary experience (min 7 years), Microsoft Office proficiency, and valid driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Matthews, Aurora Advisor
2mo
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Director Product Delivery - Customer Experiences
Camp Hill or Alpharetta or San Francisco or Oakland or Rancho Cordova or Alaska or North Dakota or Nebraska or Hawaii or Oklahoma or Vermont or Maine or West Virginia or New Hampshire or Wyoming or District of Columbia or Puerto Rico
$141k-$305k/yr HybridFull Time
Delta Dental of California
Delta Dental of California: Provides dental insurance plans and oral health benefit coverage.
8+ YOE3+ Mgmt12+ years experience (Bachelor's preferred), 8+ years with product/design/engineering in agile, 3+ years management, 3+ years in healthcare, strong delivery track record, analytics, project and stakeholder management.
Microsoft 365, Nuance, Genesys, IVR, PEGA
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Assistant Spa Director
Fair Oaks, California, United States
OnsiteFull Time
California Sun
California Sun: A wellness and spa services focused on exceptional guest experiences.
Prior spa management or related hospitality experience preferred, with leadership, communication, customer service, wellness knowledge, multitasking, and time management skills.
point-of-sale software
6d
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Director of Housekeeping
Sacramento, California, United States
$73k-$100k/yr OnsiteFull Time
Atrium Hospitality
Atrium Hospitality: Operates and manages a portfolio of branded hotels and resorts.
3+ YOERequires 3+ years of hotel management experience, housekeeping leadership, high school diploma or higher, Microsoft Office and hotel systems familiarity, flexibility, stamina, and ability to lift up to 50 lbs.
Microsoft Office
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Front Office Director
Sacramento, California, United States
$71k-$74k/yr OnsiteFull Time
HHM Hotels
HHM Hotels: Operates and manages a diverse portfolio of hotels and resorts.
Manage front office operations, staff hiring/training, guest satisfaction, budgeting, and internal audits. Associate or Bachelor's degree preferred and large-hotel experience preferred.
5d
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Store Director
Sacramento, California, United States
$90k-$148k/yr OnsiteFull Time
Albertsons Companies
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
3+ YOE3+ MgmtHigh school diploma required; college degree preferred. Requires retail grocery experience and 3 years of store management or 5+ years of retail or assistant management experience, plus leadership, planning, analytical, and customer service skills.
Microsoft Excel
3mo
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Customer Service Coordinator, Disability Access Center
Sacramento, California, United States
$4k-$6k/mo OnsiteMultiple Commitments Available
California State University
California State University: Public university system providing higher education and academic research.
Front desk liaison; communicate with students and staff; supervise student assistants; coordinate with Access Coordinators and Directors.
Microsoft Word, Outlook, Excel, PowerPoint, Oracle (Client/Server Windows), CMS, Database software
2mo
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Operations Director - JCC
Sacramento, California, United States
$145k/yr OnsiteFull Time
PRIDE Industries
PRIDE Industries: Provides facility, manufacturing, and supply chain management services.
5+ YOE3+ Mgmt5+ years repair and maintenance experience (including 3+ years supervisory); knowledge of HVAC/refrigeration, estimating, safety, supervisory and customer service skills; advanced computer literacy and strong communication.
2w
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Community Sales Director
Carmichael or Sacramento
$36-$41/hr FieldFull Time
Atria Senior Living
Atria Senior Living: Operates senior living communities for independent and assisted living.
1+ YOERequires 1+ year related sales experience, valid driver's license, customer service, financial, computer, organizational, confidentiality, and multitasking skills. Bachelor's degree preferred.
Customer Relationship Management database
2mo
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Community Sales Director
Rocklin, California, United States
$33-$38/hr FieldFull Time
Atria Senior Living
Atria Senior Living: Operator of independent, assisted, and memory care senior communities.
1+ YOE1+ year related sales experience; bachelor’s degree preferred; valid driver’s license required; strong customer service, basic financial, computer, and organizational skills; ability to work flexible hours and maintain confidentiality.
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2mo
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Commercial Director – Foodservice & Ingredient
Folsom or United States
$155k/yr RemoteFull Time
City of Watsonville
City of Watsonville: Municipal government providing public services for the City of Watsonville.
Strategic commercial leader with foodservice/ingredient experience in commercial strategy, customer engagement, business development, product innovation, and market growth; relationship-driven and able to build strategic partnerships.
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
Pacific Clinics
Pacific Clinics: Provides comprehensive behavioral health care and social services.
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
6d
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Director of Facilities Management
Sacramento, California, United States
$129k-$172k/yr RemoteFull Time
ENFRA
ENFRA: Provides integrated energy infrastructure and facility maintenance solutions.
7+ YOE3+ MgmtBachelor's degree or equivalent experience, 7+ years of related experience including 3 years of leadership, and expertise in facilities, asset management, operations, maintenance, safety, finance, and customer management.
1w
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Assistant Store Director Floating(South Region)
Lodi, California, United States
$86k-$120k/yr FieldFull Time
PAQ
PAQ: Operates grocery stores under Food 4 Less and Rancho San Miguel brands.
5+ YOEHigh school diploma or equivalent and supervisory experience required; over five years as a relief manager and person in charge preferred. Requires grocery operations, merchandising, inventory, sales forecasting, leadership, and customer service skills.
POS systems, inventory management software

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