12 customer experience director jobs at 11 companies in Hesperia, CA
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Director of Admissions and Customer Experience
Monrovia, California, United States
$130k-$145k/yrRemoteFull Time
Elwyn California: Nonprofit provider of residential and in-home day services for California adults with intellectual and developmental disabilities.
5+ YOE3+ MgmtBachelor's degree, 5 years of California IDD services experience, 3 years of supervisory residential services experience, and a valid driver's license with an acceptable driving record are required.
Elwyn: Provides support services for individuals with developmental disabilities.
5+ YOE3+ MgmtBachelor's degree, five years in California IDD services, three years of supervisory experience in residential services, valid driver's license, two years of U.S. driving experience, and acceptable driving record.
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yrHybridFull Time
Wescom Credit Union: Member-owned California credit union providing banking, lending, insurance, and wealth-management services to Californians.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Westmont Living: Family-owned senior living operator providing active adult, independent, assisted living, and memory care communities in California and Oregon.
Sales experience is not specified; requires relationship-building, customer service, computer skills, health screening, background clearance, and first aid certification or completion within 30 days.
in-House: Private Brooklyn-based employee-feedback platform that verifies insiders by knowledge rather than personal data.
Experience leading teams, supporting systems, software, hardware, helpdesk requests, networks, and customers; able to establish procedures, troubleshoot issues, and adapt to changing priorities.
Local Area Networks (LA), Wide Area Networks (WAN)
Mathnasium: Private math tutoring franchisor serving K–12 students through personalized in-center and online instruction.
Lead center operations, hire/train staff, manage sales and customer service; bilingual in English and Mandarin; bachelor's degree preferred; prior management experience preferred.
Inland Valley Care and Rehabilitation Center: For-profit skilled nursing facility providing rehabilitation and long-term care to older adults in Pomona, California.
2+ YOERequires 2+ years of hands-on maintenance experience in a healthcare setting, effective communication, telephone skills, organization, attention to detail, customer service, and ability to perform physical duties.
Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yrOnsiteFull Time
Kaiser Permanente: Integrated managed care consortium and healthcare provider system.
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
Champions: Private before-and-after-school education and break-time camp provider serving children and families at schools nationwide.
1+ YOERequires at least one year of teaching experience, team development skills, customer service and organizational abilities, English proficiency, state-specific qualifications, computer proficiency, and ability to lift 40 pounds.
Compass Group USALondon Stock Exchange: CPG: Leading provider of food and support services.
Associate degree or equivalent experience required (Bachelor's preferred); 1–3 years experience preferred; strong customer service, administrative, organizational, and communication skills; proficiency with Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
United Education Institute: Vocational career college training students for entry-level healthcare and skilled-trades careers.
2+ YOE2+ years sales/customer service experience, 1 year post-secondary education experience, admissions process knowledge, Microsoft Word/Excel/Outlook proficiency, strong communication and coaching skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Funeral Arranger - Queen of Heaven Mortuary (TEMP)
Rowland Heights, California, United States
OnsiteFull Time, Temporary
Catholic Cemeteries and Mortuaries: Catholic nonprofit ministry providing cemetery, mortuary, burial, and bereavement services to Catholic families in Southern California.
Associate or Bachelor’s degree preferred; valid driver’s license; California Funeral Director’s license preferred or 3 years related experience.