27 customer experience director jobs at 18 companies in Red Oak, NC
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; director-level experience leading business development for engineering services; ability to meet revenue objectives, manage and develop teams, build account relationships; frequent travel (>40%).
1w
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Director, Customer Success Enablement
Raleigh, North Carolina, United States
HybridFull Time
7+ YOERequires 7+ years owning significant customer relationships, experience building playbooks or training, demonstrated AI use, customer lifecycle expertise, change management, data analysis, executive communication, and cross-functional influence.
Metabase, HubSpot, Attention, Claude
3mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; experience leading business development for engineering services; responsible for driving sector revenue, managing teams, account development; frequent travel (>40%).
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience with senior digital leadership, 7+ years managing large teams, BS in Engineering/Computer Science (advanced degree preferred), cloud and e-commerce platform expertise, AI and security experience.
AWS, Azure, GCP, Java, J2EE, JavaScript, JSP, C, C++, HTML, XML, SQL, .Net, Magento, Adobe Commerce, Windows, UNIX, DevSecOps, AI
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience, 7+ years leadership, BS in Engineering/Computer Science or equivalent, experience with large-scale e-commerce and cloud-native architectures, AI enablement, security governance, budgeting and vendor management.
AWS, Azure, GCP, Java, J2EE, JavaScript, JSP, C, C++, HTML, XML, SQL, .NET, Magento, Adobe Commerce, Windows, UNIX
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience,7+ years leadership,BS in Engineering/Computer Science required (advanced degree preferred); expertise in cloud architectures, security, AI enablement, e-commerce and content platforms.
Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, .NET, Magento, Adobe Commerce, AWS, Azure, GCP, Windows, UNIX
2mo
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Director, Customer Growth & Lifecycle
Raleigh or New York City or United States
$190k-$220k/yr HybridFull Time
7+ YOE7+ years in product growth/lifecycle for product-led SaaS, proven adoption/retention impact, team leadership, strong data fluency, experimentation experience, power-user of Pendo, and daily use of AI tools.
Pendo
4d
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Funeral Director Apprentice
Raleigh, North Carolina, United States
OnsiteFull Time
0.5+ YOEHigh school diploma or GED, completion or enrollment in an accredited mortuary training program, 6 months funeral industry experience, valid driver's license, required state licensing, compassion, communication, computer, and multitasking skills.
Microsoft Office
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
3d
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Director of Regional Client Retention -Southeast
Atlanta or Charlotte or Columbia or Richmond or Asheville or Raleigh or Alabama or Georgia or North Carolina or South Carolina or Virginia
$90k-$110k/yr FieldFull Time
8+ YOE4+ MgmtRequires a degree with 8–15 years of client retention experience, 4+ years of cross-functional leadership, RFP development, contract management, analytical skills, and advanced Microsoft Office Suite proficiency.
Microsoft Office Suite
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1w
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Social Director and Planner
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma required; 2+ years in customer service, event planning, marketing, hospitality, sales, or senior living; event programming experience; driver's license; MS Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Social Director and Planner
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOERequires a high school diploma, 2 years of experience in customer service, event planning, hospitality, marketing, sales, or senior living, and 2 years planning events and programs. Driver's license required; CPR/First Aid and senior living activity certification preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Assistant Director, Digital Acquisition
Durham or Raleigh
$63k-$98k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent relevant experience, 3 years of progressive fundraising, customer relations, marketing, or sales experience, strong communication and analytical skills, and marketing automation experience.
Eloqua, Salesforce, G2G, Duke MyGifts, HTML, CSS, JavaScript, Windows
1w
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Associate Director, Strategic Engagements
Parsippany or Las Vegas or Albany or Buffalo or Denver or New York City or Rochester or Tucson or Miami or Orlando or Atlanta or Chicago or Philadelphia or Minneapolis or Charleston or Nashville or Boston or Dallas or Detroit or Salt Lake City or Raleigh or Los Angeles or Columbus or Seattle
$178k-$218k/yr FieldFull Time
5+ YOEBachelor's degree and 5–8 years of pharmaceutical experience required. Requires oncology or urology experience, strategic relationship development, commercial strategy, customer insights, compliant engagement, and frequent travel.
1w
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Social Director and Planner
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEHigh school diploma required; 2+ years in customer service, event planning, marketing, hospitality, sales, or senior living, including 2 years planning creative programs. Driver's license required; CPR/First Aid preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, electronic record systems
1w
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Sr Dir, Client Perf Mgmt
Raleigh, North Carolina, United States
OnsiteFull Time
12+ YOE7+ MgmtBachelor's degree with 12+ years of relevant B2B technology or services experience, including 7+ years in leadership; master's or equivalent experience accepted. Requires scalable customer success, managed services, cloud, SaaS, and enterprise delivery expertise.
AWS, Azure, Google Cloud, VMware
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