14 customer experience director jobs at 11 companies in Saco, ME
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yrOnsiteFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
Mount Washington Cruises: Operates scenic boat tours and dinner cruises on Lake Winnipesaukee.
Coordinate and manage client events and timelines aboard cruise vessels, liaise with clients/vendors/crew, oversee setup and breakdown, and serve as primary onboard client contact for part-time seasonal assignments.
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Leadership experience in retail operations, customer service, financial and operational data interpretation, team development, planning, and physical ability to lift up to 55 lbs.
Cliff House Maine: Operates a luxury oceanfront resort and spa in Maine.
Luxury hospitality and front office leadership experience; budgeting, forecasting, cost control, financial analysis, communication, organization, and multitasking skills. Hospitality or business degree preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Opera, Alice, Zingle, SpaSoft, OpenTable, Toast, Revinate, Medallia, Pulse Checks, Safety Culture
FirstLight: Provides fiber-optic internet, data center, and cloud services.
8+ YOE8-10 years leading telecommunications sales teams, experience with enterprise sales, Salesforce CRM, ability to create forecasts, travel to customers/trade shows, strong negotiation and presentation skills; BA preferred.
Galvion: Manufactures protective head systems and power solutions for military personnel.
10+ YOE10+ years progressive engineering experience with senior management experience; Bachelor's degree in engineering/CS required; proven team-building, cross-discipline technical oversight, customer and program collaboration, and Agile experience preferred.
First Seacoast BankNASDAQ: FSEA: Community bank providing personal, business, and commercial banking solutions.
5+ YOEBachelor's in business/finance or equivalent, 5+ years wealth management experience, strong customer service, management and computer skills; Series 7/63/65 and life/health licenses.
The Inn at Atlantic Heights Residential Services Director
Saco, Maine, United States
OnsiteFull Time
First Atlantic Healthcare: Operates skilled nursing and assisted living facilities across Maine.
RN or LPN preferred; strong communication; customer service and sales experience; housing/cooperative management experience; HUD experience; dedicated to residents’ rights and Maine care regulations.
Global Trade Compliance and Logistics Director (6732)
Newington, New Hampshire, United States
OnsiteFull Time
SubCom: Manufactures and installs undersea fiber optic cable systems.
15+ YOE15+ years in global trade compliance with deep knowledge of U.S. customs/CBP, export controls, sanctions, HTS classification, and leadership experience building global trade and logistics programs; 15-30% travel.
Milestone Funeral Partners: Operates a network of community funeral homes and crematories.
Enrolled in or completed mortuary science program, high school diploma or equivalent, valid driver\u0019s license, strong communication skills, ability to meet state licensing requirements; prior funeral-related experience preferred.
Unum GroupNYSE: UNM: Provides insurance and employee benefits to businesses and individuals.
10+ YOERequires a bachelor's degree, 10+ years of experience, customer research and CX design expertise, prototyping, journey mapping, analytics, Agile delivery, and executive communication.