1 customer experience director job at 1 company in Waldron, AR
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Director of Call Center
Little Rock or Fort Smith or Fayetteville
HybridFull Time
8+ YOEBachelor's degree (or equivalent experience), 8+ years experience (utility preferred), proven contact center leadership, experience with workforce management, IVR/telephony, SAP and CRM, KPI and budget ownership, strong communication and coaching skills.
IVR, SAP, CRM