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7 customer experience director jobs at 6 companies in Waterloo, IA

2w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
Locknet Managed IT
Locknet Managed IT: Family- and woman-owned Midwest business technology provider serving businesses with managed IT, print, document management, and scanning.
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
Locknet Managed IT
Locknet Managed IT: A managed security and IT partner providing technology, cybersecurity, cloud, compliance, and end-user solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
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1mo
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Director of Aftermarket
Cedar Rapids, Iowa, United States
OnsiteFull Time
Marmon Holdings
Marmon Holdings: Diversified global industrial organization and Berkshire Hathaway.
10+ YOEDirect aftermarket parts, service, dealer development and customer service operations; bachelor\u0002s degree, 10+ years relevant experience, continuous improvement experience, strong communication and problem-solving skills.
Lean, 80/20, Theory of Constraints
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Director of Product Marketing
Cedar Falls, Iowa, United States
RemoteFull Time
AgencyBloc
AgencyBloc: Insurance agency management software serving life, health, senior, and benefits agencies and insurance networks.
8+ YOE8+ years B2B SaaS product marketing experience; proven go-to-market and launch leadership, positioning, competitive intelligence, customer and partner marketing; experience managing direct reports; hands-on with HubSpot and Salesforce; must not require visa sponsorship.
HubSpot, Salesforce
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Director, Data Analytics & Insights
Cedar Rapids or Des Moines
HybridFull Time
GreatAmerica Financial Services
GreatAmerica Financial Services: Family-owned commercial equipment finance serving manufacturers, distributors, resellers, and franchisees nationwide.
8+ YOE5+ Mgmt8+ years in data/analytics/BI, 5+ years leading teams or enterprise initiatives; bachelor’s in analytics/finance/math/IS/statistics or related; experience with BI platforms, SQL, data governance, customer insights, and building analytics strategy.
Tableau, QlikView, Power BI, Microsoft SQL, Microsoft Office, SalesForce
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Deposit Operations Specialist (Core Director)
Springfield or Overland Park or Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Monett
$49k-$61k/yr HybridFull Time
Jack Henry & Associates
Jack Henry & AssociatesNasdaq Global Select Market: JKHY: Public fintech providing core banking, payments, and software services to community and regional banks and credit unions.
4+ YOERequires 4+ years in bank or credit union deposit operations, knowledge of deposit products and exception processing, customer support skills, and rotating on-call availability. Financial services and Windows experience preferred.
Microsoft Windows
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Associate Director , Advanced System Tools - Program Chief (Onsite)
Cedar Rapids, Iowa, United States
$157k-$299k/yr OnsiteFull Time
Collins Aerospace
Collins Aerospace: Aerospace and defense systems manufacturer and service provider for airlines, aircraft operators and governments.
12+ YOEU.S. citizen able to obtain security clearance; STEM degree with 10–12+ years experience; avionics and test system architecture, DO-178B/C and tooling certification experience; program leadership and customer interaction skills.
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