13,144 customer experience jobs at 2,342 companies in Maryland
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Customer Experience Coordinator
Gaithersburg, Maryland, United States
$20-$25/hr OnsiteFull Time
Handling customer calls and emails, guiding order placement, keeping projects organized, strong attention to detail, teamwork; HubSpot/CRM and customer service experience preferred.
HubSpot
1w
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Customer Experience Associate
Fort Meade, Maryland, United States
$15/hr OnsitePart Time
High school diploma or equivalent; retail experience and potential for additional responsibility; completion of basic retail tasks and customer service duties.
cash register
3w
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Customer Experience Associate
Halethorpe, Maryland, United States
$15-$22/hr OnsitePart Time
High school diploma or GED completed or in progress; no prior experience required; able to perform cashier and customer service duties.
1w
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Customer Experience Manager
Fort Meade, Maryland, United States
$95-$100/hr OnsiteFull Time
5+ YOEBachelor's degree,5+ years customer experience management,active Top Secret/SCI poly clearance required,strong communication,analytical,process-improvement and leadership skills.
2w
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Customer Experience Lead - Full Time
Hagerstown, Maryland, United States
$16/hr OnsiteFull Time
1+ YOERetail customer service and leadership experience; strong communication, problem solving, and organizational skills; flexibility to work nights, weekends, and holidays.
6d
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Customer Experience Coordinator
Bel Air, Maryland, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, with flexible scheduling, communication, organization, multitasking, training, and merchandising skills.
POS
2mo
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Customer Experience Concierge
Rockville, Maryland, United States
$20-$25/hr OnsiteFull Time
3+ YOE3+ years client service experience, CRM proficiency, strong oral communication, proactive problem solving, ability to manage inbound calls/chats, dispatch drivers, and optimize daily schedules.
2w
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Manager, Customer Experience
Laurel, Maryland, United States
$111k-$190k/yr OnsiteFull Time
5+ YOEBachelor's or HS with significant experience; 5+ years leading CX, service-design, or process-improvement (or 8+ years with HS); strong CX methodologies, analytics, leadership, and partnering with IT/Product; knowledge of billing/CRM/C2M/IVR.
C2M, CRM, IVR
2mo
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Customer Experience Manager- 229
Owings Mills, Maryland, United States
$19/hr OnsiteFull Time
2+ YOE2+ years of management experience; high school diploma or equivalent; strong verbal/written communication; ability to multi-task; customer service oriented.
2w
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Representative, Customer Experience (Bilingual - French)
Glen Burnie, Maryland, United States
$22-$26/hr OnsiteFull Time
2+ YOE2+ years customer service experience preferred, bilingual French and English, proficiency in Microsoft Office and Salesforce, strong verbal/written communication, contact-center metrics knowledge.
Microsoft Office, Salesforce Service Cloud
4d
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Customer Experience Associate
Maryland, United States
$15-$22/hr OnsitePart Time
High school diploma or equivalent required. Retail experience, demonstrated willingness, and potential for additional responsibility. Customer service and sales skills required.
1d
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Customer Experience Director- Mid Atlantic
Kentucky or West Virginia or Pennsylvania or Delaware or Maryland or Virginia or North Carolina or South Carolina
$172k-$287k/yr FieldFull Time
10+ YOEBachelor's degree, 10 years in biotechnology, pharmaceutical, medical device, or nuclear medicine industries, customer relationship management experience, logistics expertise, regulatory knowledge, and English fluency.
SWOT
1d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Strong benefits support experience in HRIS, payroll, or SaaS; expertise in benefits processes, escalations, QA, coaching, training, cross-functional collaboration, and customer-focused problem solving.
HRIS, SaaS, User Acceptance Testing (UAT)
1mo
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Customer Experience Coach
Bethesda, Maryland, United States
$25-$30/hr OnsiteFull Time
2+ YOE2+ years professional experience, strong verbal and written communication, interpersonal skills, ability to pass background check and drug screen, authorized to work in the U.S.; paid training provided.
1d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
1w
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Customer Experience Representative
Millersville or Maryland
OnsiteFull Time
TruChoice Roofing: Residential roofing, siding, and gutter installation and repair services.
Proven sales closer with revenue-target experience; roofing or exterior home improvement sales preferred. Requires CRM, Microsoft Office, iPad/iPhone, communication, analytical, and relationship-building skills.
CRM, iPad, iPhone, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams
4w
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Manager, Customer Experience Technology
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
7+ YOE5+ MgmtBachelor's degree or equivalent,7+ years customer experience and digital/product/technology experience,5+ years management,experience as business owner for enterprise platforms,executive communication and vendor management.
1w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
2w
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
3mo
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Vice President, Customer Experience + Innovation
Bethesda, Maryland, United States
$182k-$325k/yr HybridFull Time
12+ YOE12+ years in experience design, innovation, strategy, research, or related fields; Bachelor's required; MBA or equivalent advanced degree preferred; strong leadership and cross-functional collaboration.
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