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30,953 customer experience jobs at 4,977 companies in New York City, NY

1mo
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Customer Experience Attendant
Randolph, New Jersey, United States
$16-$23/hr OnsitePart Time
Weis Markets
Weis MarketsNYSE: WMK: Regional supermarket chain operating stores and pharmacies.
High school diploma or GED (completed or in progress). No prior experience required. Able to perform physical tasks and provide customer service.
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3w
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Customer Experience Specialist
Argentina or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: Private fintech helping renters split rent payments and properties collect rent on schedule.
2+ YOERequires flawless professional English, strong ownership, investigative judgment, technical fluency, and 2+ years in fintech or financial services customer support; CRM experience preferred.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets
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6d
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Customer Experience Associate
New York City, New York, United States
$70k-$75k/yr HybridFull Time
Verse Medical
Verse Medical: AI-enabled DME provider serving health systems, payors, clinicians, and patients with hospital-quality healthcare at home.
1+ YOERequires 1–3 years in customer support, healthcare operations, or a similar fast-paced environment, strong communication, attention to detail, multitasking, and experience with business systems.
Kustomer, G-Suite, Slack, Zendesk
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1mo
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Customer Experience Analyst
New York, New York, United States
$70k-$110k/yr OnsiteFull Time
Basis
Basis: Private AI software building autonomous accounting agents for accounting firms.
Provide first-line customer support for accounting customers, triage and resolve tickets, create knowledge base content, surface product issues, read logs and debug integrations, strong written communication and attention to detail.
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4d
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Customer Experience Specialist
New York City, New York, United States
$55k-$70k/yr HybridFull Time
Guidde
Guidde: AI digital adoption platform turning organizational workflows into searchable video documentation for employees, customers, and AI systems.
2+ YOERequires 2+ years of SaaS startup customer support experience, native-level English, strong analytical and troubleshooting skills, empathy, product expertise, initiative, and independent problem-solving.
Intercom, JIRA, HubSpot
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2w
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Customer Experience Specialist
New York City, New York, United States
$50k/yr OnsiteFull Time
Girl Scouts of Greater New York
Girl Scouts of Greater New York: Nonprofit Girl Scout council providing leadership, STEM, outdoor, and support programs for girls across New York City.
2+ YOETwo years of related customer service, membership, sales, or administrative experience; Salesforce, Looker, Microsoft Office, problem-solving, communication, data integrity, and occasional evening or weekend availability.
Salesforce, Looker, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1w
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Customer Experience Associate
New York City or San Francisco or United States or Denver or Miami or Canada or United Kingdom
$60k-$70k/yr HybridFull Time
Ramp
Ramp: Finance automation platform for business.
Requires customer support experience, strong written and verbal communication, systems thinking, AI tool proficiency, technical troubleshooting ability, prioritization skills, and a record of exceeding CSAT, QA, and service-speed standards.
Zendesk, Slack, Glass, Claude, Notion AI, APIs, NetSuite, QuickBooks, Sage, ACH
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1w
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Customer Experience Associate
Vancouver or New York City or Paris or Miami or Toronto or Seoul
$21-$23/hr OnsiteFull Time, Part Time
Kith
Kith: New York lifestyle brand and specialty retailer selling men's, women's, and children's apparel, accessories, and footwear.
1+ YOERequires 1+ year of retail sales experience, flexible availability including evenings, overnights, weekends, and holidays, customer service skills, and ability to stand, walk, lift 11.34 kg, and perform retail tasks.
Mobile POS
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4d
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Customer Experience Specialist
New York City, New York, United States
$55k-$70k/yr HybridFull Time
Guidde
Guidde: AI digital adoption platform turning organizational workflows into searchable video documentation for employees, customers, and AI systems.
2+ YOERequires 2+ years of SaaS startup customer support experience, native-level English, strong analytical and troubleshooting skills, empathy, product mastery, and independent initiative. U.S. work authorization required without sponsorship.
Intercom, JIRA, HubSpot
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2mo
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Customer Experience Coordinator
Brooklyn, New York, United States
$18-$19/hr OnsitePart Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtOversees front-of-store associates, delivers excellent customer service, trains/coaches associates, supports POS/register coverage, and promotes loyalty programs; requires 1 year retail and 6 months leadership experience and flexible availability including nights and weekends.
POS
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2w
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
Book of the Month
Book of the Month: Private U.S. book subscription selecting and shipping new fiction to members each month.
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
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5d
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Customer Experience Associate
New York City or New York City
$18-$20/hr OnsitePart Time
Asphalt Green
Asphalt Green: New York nonprofit sports, aquatics, fitness, and play organization serving children, adults, athletes, and local communities.
Requires strong customer service, communication, conflict-resolution, multitasking, and organizational skills; open availability for varying Sunday–Thursday schedules, evenings, weekends, and holidays.
Salesforce, POS
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3w
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software
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1mo
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Customer Experience Specialist
New York, New York, United States
OnsiteFull Time
Polymarket
Polymarket: Private blockchain-based prediction market platform where users trade on outcomes of real-world events.
1+ YOE1+ years in customer-facing support roles; strong written and verbal communication; comfortable with data, dashboards, SQL and AI tools; able to reproduce bugs and partner with engineering.
SQL, AI tools
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2mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
Aimé Leon Dore
Aimé Leon Dore: Aimé Leon Dore is a New York-based lifestyle and ready-to-wear apparel brand serving fashion consumers.
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
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4d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
Fanatics Betting & Gaming
Fanatics Betting & Gaming: Fanatics’ private subsidiary operates online and retail sports betting and casino wagering for U.S. sports fans.
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
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2mo
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
Pilot Fiber
Pilot Fiber: Privately held New York fiber-optic connectivity provider serving businesses with enterprise internet, dark fiber, and network services.
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
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4d
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Customer Experience Manager
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
HappyCo
HappyCo: Private multifamily property operations software serving property managers, asset managers, lenders, and investors.
Requires customer success or CXM experience with full-cycle account ownership, technical fluency in integrations and single sign-on, strong communication and judgment, and ability to work onsite in New York City.
Happy Property, Happy Force, single sign-on, AI, SSO, AI agents, MCP
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3d
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Customer Experience Consultant
New Jersey or Ohio or Illinois or Florida or Chicago or Columbus or South Brunswick Township or Orlando
$104k-$157k/yr HybridFull Time
OnTrac
OnTrac: National last-mile delivery and e-commerce logistics provider.
Bachelor's degree required; operations, supply chain, business, analytics, or related study preferred. Requires customer-facing operations, escalation management, service recovery, reporting, metrics, communication, and problem-solving experience.
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2mo
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Customer Experience Representative
Hauppauge, New York, United States
HybridFull Time
United States Luggage Company
United States Luggage Company: Third-generation family-owned luggage manufacturer and retailer serving travelers with suitcases, bags, and travel accessories.
3+ YOE3+ years telephone-based customer service; 2-year degree preferred; strong communication, organization, and problem-solving; proficiency with AS400, Zendesk, Microsoft Excel and Outlook; experience with product repairs/warranty a plus.
AS400, Zendesk, Microsoft Excel, Microsoft Outlook
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