30,509 customer experience jobs at 3,792 companies in North Carolina
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CUSTOMER EXPERIENCE SPECIALIST
Mooresville, North Carolina, United States
$41k-$54k/yr OnsiteFull Time
2+ YOEServe as primary contact for residents, track and resolve service requests, support customer experience initiatives and training; HS diploma/GED required and 2+ years customer service or related experience; CRM/ticketing experience preferred.
1d
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Customer Experience Associate
Charlotte or Columbia or Greenville or Asheville or Spartanburg
OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2–3 years of customer care or management experience, advanced Outlook and Microsoft Excel skills, and experience with ZenBooker and Salesforce.
Microsoft Outlook, Microsoft Excel, ZenBooker, Salesforce, customer relationship management (CRM) systems
1w
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Customer Experience Expert
Durham, North Carolina, United States
$20/hr OnsiteFull Time
Customer service experience, excellent verbal and written communication, strong IT and phone system skills, fast typing, organization, empathy, flexibility, and follow-through are required.
IT, phone systems
4w
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Customer Experience Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1–3 years customer service or property management experience; high school diploma required; strong communication, time management, and technology skills; CRM and work-order system experience preferred.
Prism, Salesforce, Wix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Experience Representative
Taylorsville, North Carolina, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, excellent written and verbal communication, strong problem-solving and organizational skills, multitasking ability, and advanced computer proficiency. SAP and Excel preferred.
SAP, Microsoft Excel
1w
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Customer Experience Representative
Taylorsville, North Carolina, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, excellent written and verbal communication, strong problem-solving and organizational skills, attention to detail, and advanced computer proficiency. SAP and Excel preferred.
SAP, Microsoft Excel
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Customer Experience Manager
Winston-Salem, North Carolina, United States
OnsiteFull Time
Renfro Brands: Manufactures and markets branded socks and legwear for consumers.
5+ YOE1+ Mgmt5-7 years customer service experience, 1-3 years people leadership preferred, experience with customer service platforms and e-commerce platforms, Bachelor’s degree preferred in business/marketing/communications, strong communication and analytical skills.
Gorgias, Zendesk, Kustomer, Shopify, Magento, Squarespace, Google Analytics, Excel
2w
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Customer Experience Coordinator
Durham, North Carolina, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, manage front-of-store operations, handle POS and customer issues, flexible availability including nights and weekends.
POS
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
2w
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Customer Experience Associate
Fort Bragg, North Carolina, United States
$15-$20/hr OnsitePart Time
High school completion required; customer service and cash-handling skills preferred; basic computer skills and ability to learn retail technology; welcoming attitude and ability to cross-train.
3w
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Customer Experience Specialist
Urbana or Iowa or Alabama or North Carolina or South Carolina or Pennsylvania
HybridFull Time
Provide responsive multichannel customer support, diagnose root causes, own issue resolution, communicate clearly, adapt to changing priorities; must be authorized to work in the US and pass a background check.
Greenhouse
1w
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Customer Experience Specialist
Charlotte, North Carolina, United States
$15-$25/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years in customer service, call center, or dispatching, strong communication, basic computer and CRM proficiency, and availability for varied shifts including evenings, weekends, and holidays.
ServiceTitan, CRM
4w
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Customer Experience Manager
Charlotte, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
5+ YOE1+ Mgmt5 years customer service/retention/account management experience, 1 year lead experience, bachelor's preferred (or equivalent), CRM and Microsoft Office/Google Suite proficiency, strong communication and leadership.
Microsoft Office Suite, Google Suite, CRM systems
1mo
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Customer Experience Representative
Morrisville, North Carolina, United States
$18/hr OnsiteFull Time
2+ YOEHigh school/GED,2+ years customer service or sales,valid driver's license with restricted driving record,able to live within 45-minute commute,authorized to work in US,and age 18+.
3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
3w
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Customer Experience Representative
North Carolina or Georgia or Florida or Texas
$18-$23/hr RemoteFull Time
Superior Plus: Distributes propane and refined fuels across North America.
Experience resolving complex customer issues, strong collaboration, advanced computer proficiency, multitasking across systems, clear empathetic communication, attention to detail, and legal work authorization.
LYRA
3w
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Customer Experience Specialist
Urbana or Iowa or Alabama or North Carolina or South Carolina or Pennsylvania
HybridFull Time
Provide multichannel customer support, strong communication, problem-solving, systems thinking, diagnostic/root-cause skills, ownership and adaptability; must be authorized to work in the US and pass a background check; initial onsite training required.
3w
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$15/hr OnsiteFull Time
Provide excellent customer service, lead and coach associates, manage front-end operations, troubleshoot transactions, and work nights/weekends/holidays; retail experience preferred.
1w
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MGBW Customer Experience Associate
Taylorsville, North Carolina, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, Microsoft Office proficiency, strong organization and communication skills, and the ability to resolve customer issues in a fast-paced environment.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Enterprise Resource Planning (ERP) systems, Dynamics AX, ticketing systems
1mo
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Customer Experience Manager
Fayetteville, North Carolina, United States
$15/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma, 2+ years management experience, strong communication and multitasking skills, ability to lift up to 25 lbs, flexible availability including weekends and evenings.
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