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5,661 customer experience program manager jobs at 2,781 companies in United States

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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
Entergy
EntergyNYSE: ETR: Electric and natural gas utility provider.
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
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4w
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
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1mo
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Customer Experience Program Manager - EPIC Lab
Santa Clara, California, United States
$154k-$212k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
5+ YOEBachelor's degree (or equivalent), 5+ years in customer experience/program management/operations, experience in customer-facing tech or lab environments, strong organization, communication, and coordination skills.
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2mo
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Customer Experience Program Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
8+ YOE8+ years of relevant experience; strong data analytics; dealer operations knowledge; proficient in MS Office; experience with data platforms.
Snowflake, SAS, Palantir, Qualtrics XM, Power BI, Qlik, JD Power Live, Microsoft Copilot, Excel, PowerPoint
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1mo
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Customer Experience Program Lead
Tempe, Arizona, United States
OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
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Senior Customer Experience Program Manager - CTJ - Poly (200043891)
United States
OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Global provider of software, cloud, and AI technology solutions.
Senior program manager role focused on customer experience programs, stakeholder coordination, and program delivery.
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
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5d
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Senior Program Manager, Customer Experience
United States
$115k-$135k/yr RemoteFull Time
IXOPAY
IXOPAY: Enterprise-grade payment orchestration and tokenization platform for global merchants.
7+ YOE7+ years leading large-scale, cross-functional technical programs; payments and PCI-DSS expertise; customer-facing enterprise deployment experience; strong technical literacy and program governance skills.
PCI-DSS, APIs, webhooks, cloud, Jira, Confluence, Asana, SmartSheet
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1mo
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Experience Program Manager
United States
$85k-$115k/yr RemoteFull Time
Haven Energy
Haven Energy: Deploying residential solar and battery storage for virtual power plants.
3+ YOE3+ years in customer experience, program management, or operations; strong project management, written communication, cross-functional collaboration, and comfort with data, dashboards, and VoC programs (NPS/CSAT).
NPS, CSAT, SMS
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1mo
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
ITT Inc.
ITT Inc.NYSE: ITT: Engineers and manufactures critical components for harsh environments.
5+ YOETechnical degree with 5+ years aerospace/defense customer management; program management experience; SAP knowledge; travel up to ~10%.
SAP
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1mo
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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
Gleason
Gleason: Develops and manufactures global gear production and automation solutions.
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
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Customer Program Manager
San Antonio, Texas, United States
OnsiteFull Time
StandardAero
StandardAeroNYSE: SARO: Provides maintenance, repair, and overhaul services for aircraft engines.
5+ YOE5+ years in aerospace/MRO or related technical industry and 5+ years in program or customer/account management; experience with program financials, cross-functional coordination, contracts, and customer-facing reviews; bachelor's degree or equivalent.
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5d
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Customer Program Manager
Research Triangle Park, North Carolina, United States
$128k-$168k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOELead complex customer-facing programs, manage scope/schedule/budget/risks, apply delivery methods and AI responsibly, and present to executives; PMP required and degree or equivalent experience.
Agile, Waterfall, Scrum, ITIL, AI
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2mo
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Customer Experience Manager
United States
$80k-$110k/yr RemoteFull Time
Streamline Healthcare Solutions
Streamline Healthcare Solutions: Provides electronic health record software for behavioral healthcare organizations.
5+ YOEBachelor’s degree; 5+ years project management or customer service in healthcare; healthcare/health IT knowledge; strong communication; travel up to 50%; PMP/PBA preferred; Master’s preferred.
Microsoft Office 365
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2w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
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2w
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
ITT
ITTNYSE: ITT: Manufactures engineered components for transportation, energy, and industrial markets
5+ YOETechnical degree,5+ years aerospace/defense customer management experience,program/project leadership,customer engagement,analytical skills,and strong SAP competence.
SAP
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2w
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Customer Program Manager - Automotive
Santa Clara, California, United States
$200k-$322k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
ML Ops, GPU
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1w
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
C2 Global Professional Services
C2 Global Professional Services: Operates government-funded workforce centers and career development programs.
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license, bilingual English/Spanish preferred, strong analytics, customer experience, supervision and program management skills.
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
Nokia
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
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2mo
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Program Manager, Customer Experience and Insights Team
Hawthorne, California, United States
$74k-$130k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years program management; cross-functional with tech/non-tech; data-driven; AI-enabled workflows; stakeholder management; strong communication; proficient with project tools.
JIRA, Confluence, Asana
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