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16,864 customer experience jobs at 3,129 companies in San Francisco, CA

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Customer Experience Associate
San Francisco, California, United States
$58k-$82k/yr HybridFull Time
WeaveGrid
WeaveGrid: Software platform for electric vehicle grid integration and management.
1+ YOE1–2 years in customer operations/support, proficiency with customer service platforms and productivity tools, strong written/verbal communication, ability to translate technical concepts and analyze customer metrics.
Zendesk, Gdocs, JIRA, Microsoft Excel, Gsheets
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1mo
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Head of Customer Experience
San Francisco, California, United States
$145k-$190k/yr OnsiteFull Time
Parafin
Parafin: Embedded financial infrastructure for small business platforms.
10+ YOE5+ Mgmt10+ years in customer support/experience with 5+ years managing managers; experience scaling CX, deploying AI/automation, owning CX metrics, and partnering cross-functionally; Zendesk experience preferred.
Zendesk
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1w
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Customer Experience Specialist
Argentina or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
Flex
Flex: AI-native private banking platform for business owners.
2+ YOERequires flawless professional English, strong ownership, investigative judgment, technical fluency, and 2+ years in fintech or financial services customer support; CRM experience preferred.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets
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1mo
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Associate, Customer Experience
Corte Madera, California, United States
$21-$38/hr OnsiteFull Time
RH
RHNYSE: RH: Luxury home furnishings retailer operating design galleries and restaurants.
1+ YOE1+ year customer service experience; polished communication; problem-solving; proficiency with Mac OS, iOS, Microsoft Office, Salesforce, Google Applications; willingness to work evenings, weekends, and holidays.
Mac Operating System, iOS, Microsoft Office, Salesforce, Google Applications
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13h
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Customer Experience Associate
New York City or San Francisco or United States or Denver or Miami or Canada or United Kingdom
$60k-$70k/yr HybridFull Time
Ramp
Ramp: Financial operations platform for corporate cards and spend management.
Requires customer support experience, strong written and verbal communication, systems thinking, AI tool proficiency, technical troubleshooting ability, prioritization skills, and a record of exceeding CSAT, QA, and service-speed standards.
Zendesk, Slack, Glass, Claude, Notion AI, APIs, NetSuite, QuickBooks, Sage, ACH
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2mo
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Customer Experience Associate
San Francisco, California, United States
$20-$28/hr HybridFull Time
Thuma: Designs and sells minimalist, tool-free bedroom furniture.
1+ YOE1-2 years customer support/retail/hospitality experience preferred; must work Pacific Time business hours and weekends; strong communication and cross-functional collaboration skills; familiarity with Shopify and Gladly is a plus.
Shopify, Gladly, Slack
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1mo
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Customer Experience Specialist
Seattle or New York or Irvine or San Francisco
$66k-$115k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOE1+ years customer or technical support experience; proficiency with Microsoft Office/Excel, Salesforce, JIRA, G Suite, GitHub, and Slack; excellent written/verbal communication, critical thinking, and familiarity with data/AI-assisted tools.
Microsoft Office, Microsoft Excel, Salesforce, JIRA, G Suite, GitHub, Slack, broadcasting software
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1w
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Customer Experience Manager
Fairfield, California, United States
$70k-$75k/yr OnsiteFull Time
Balfour Beatty Communities
Balfour Beatty CommunitiesLondon Stock Exchange: BBY: Real estate managing and developing residential communities.
3+ YOEHigh school diploma or GED, 3+ years customer service experience, strong communication, Microsoft Office experience, property management software familiarity, and a valid driver's license.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
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3w
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Customer Experience Lead - Full Time
Antioch, California, United States
$18/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), customer-service focus, leadership and communication skills, ability to work nights/weekends/holidays and supervise front-end operations.
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1d
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Customer Experience Coordinator
Santa Rosa, California, United States
$19-$20/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires flexible scheduling including nights and weekends, strong communication and organizational skills, merchandising knowledge, multitasking ability, training capability, 1 year of retail experience, and 6 months of leadership experience.
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2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Casap
Casap: Builds an AI-native disputes automation and fraud prevention platform for financial institutions.
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
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3w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
Q2
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
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1w
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Customer Experience Specialist - California
San Carlos, California, United States
$30-$34/hr OnsiteFull Time
Pacific Rubber & Packing
Pacific Rubber & Packing: Manufacturer and distributor of industrial seals and gaskets.
3+ YOERequires 3–5 years of customer service, order management, or customer success experience, Microsoft Office and ERP proficiency, strong communication, independent judgment, and ability to manage multiple priorities.
Microsoft Office, ERP
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5d
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Customer Experience Representative, Social
Denver or Westlake or Menlo Park or New York City or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$28-$33/hr OnsiteFull Time
Robinhood
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
1+ YOERequires FINRA Series 7 and 63, 1–4 years of financial services customer support, investigative skills, escalation experience, sound judgment, and strong written and verbal communication.
social media
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5d
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VP, Customer Experience
San Francisco or United States
$275k-$350k/yr HybridFull Time
Exa
Exa: Search engine infrastructure for artificial intelligence agents.
15+ YOE15+ years in technology, post-sales leadership, and prior VP-level experience owning customer success or post-sales at a B2B software or API company; proven NDR, GRR, or retention ownership.
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1w
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Customer Experience Specialist, Home Lending
Columbus or Austin or San Francisco or New York City
$23-$31/hr HybridFull Time
Upstart
UpstartNasdaq: UPST: AI-powered lending marketplace for consumer and automotive loans.
1+ YOERequires 1–2 years of customer service, call center, or borrower support experience; strong communication, escalation handling, multitasking across systems, and availability for standard hours and occasional weekends.
Salesforce, Vesta
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2w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
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2mo
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CUSTOMER EXPERIENCE CENTER REPRESENTATIVE
San Francisco, California, United States
OnsiteFull Time
Royal Automotive Group
Royal Automotive Group: Operates automotive dealerships and service centers in San Francis.
1+ YOE1-2 years in call center, customer service, or hospitality; clear, professional communication; tech-savvy; reliable; team player.
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1mo
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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
CRM, ERP, Microsoft Office, PLM, BOM
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2mo
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Customer Experience Guide
San Pablo, California, United States
$19/hr OnsiteFull Time
AEGIS Security & Investigations
AEGIS Security & Investigations: Provides physical security, investigations, and risk mitigation services.
Customer service and communication skills, cannabis product interest, organization, multitasking, and retail adaptability required. Previous retail, customer service, or hospitality experience preferred; POS familiarity is useful.
Treez POS
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