462 customer experience specialist jobs at 203 companies in Cary, NC
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Customer Experience Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
Highwoods PropertiesNYSE: HIW: Owns, develops, and manages premium commercial office real estate.
1+ YOE1–3 years customer service or property management experience; high school diploma required; strong communication, time management, and technology skills; CRM and work-order system experience preferred.
Prism, Salesforce, Wix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Valid driver's license, ability to lift 10–100+ lbs, deliver and assemble furniture, provide white-glove customer service, operate delivery vehicles, and work full time including weekends.
Victra: Largest authorized Verizon retailer selling wireless devices and services.
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication skills, and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
1+ YOERequires 1–2 years of telephone customer service experience, strong communication, problem-solving, organizational, multitasking, and time-management skills, plus proficiency with Microsoft products and Windows environments.
Microsoft Word, Microsoft Excel, FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, Microsoft Outlook, Microsoft Teams, RepApp, Xelerate, Windows
Customer Experience Customer Success Specialist I (Full Time) United States
Research Triangle Park, North Carolina, United States
$69k-$100k/yrOnsiteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
0+ YOEBachelor's degree with no experience, an educational or workforce program with 1 year of experience, or high school diploma with 2 years. Requires AI, cybersecurity, networking, analytical, and communication skills.
Large Language Models (LLMs), Python, R, C++, Model Context Protocol (MCP), CI/CD, Claude Code, OpenClaw, Hermes Agent, OpenAI Codex, Cursor, GitHub Copilot
Signature Aviation: Operates a global network of private aviation terminals.
High school diploma or GED, 18+ years, valid driver’s license, ability to pass background/drug/airport security badge checks, good vision (color), hospitality skills, and ability to operate ground service equipment.
Railinc: Providing data and technology solutions for freight rail operations.
Bachelor's degree required; customer service experience preferred. Requires Microsoft Office skills; preferred exposure to Python and SQL; ability to multitask, communicate, and provide 24/7 on-call customer support.
McQuade Organization: Provider of supplemental life and health insurance products.
Strong written and verbal communication, customer-first mindset, organization, multitasking, quick learning, and comfort with live chat, email, and CRM platforms. Customer service or soft sales experience preferred.
PlayMetrics: Software platform for youth sports organization management and operations.
2+ YOEBachelor's degree in business or related field, 2+ years of customer support experience, English fluency, technology proficiency, and unrestricted US work authorization without sponsorship.
Bell and Howell: Provides maintenance and automation solutions for industrial machinery.
1+ YOEHigh school diploma or GED and 1–2 years of related experience required. Requires strong computer, communication, analytical, customer service, troubleshooting, and problem-resolution skills.
Customer Relationship Management (CRM) software, Excel, FSM, Salesforce, Microsoft Word, monitoring software
Lucid Software: Provides visual collaboration and diagramming software for teams.
1+ YOE1+ year office or support experience; able to work the required in-office afternoon schedule; proficient with G-Suite or Office 365; strong communication and customer service; ability to lift 25–50 lbs frequently.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
High school diploma or equivalent and at least 2 years of relevant experience, education, training, or an equivalent combination. A second language may be required in some cases.
Strawbridge Studios: Provides school portrait photography and yearbook publishing services.
High school diploma or equivalent, strong verbal and written communication, proficient typing and computer skills, Microsoft Office or Google Suite, ability to meet attendance and performance metrics, Zendesk and call center experience preferred.
Zendesk, Live Chat, Microsoft Office, Google Suite
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
2+ YOEHigh school diploma, 2+ years warehouse customer service experience, knowledge of WMS/Manhattan and AES, strong Excel skills, and ability to manage customer communications.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
2+ YOEHigh school diploma, 2+ years warehouse customer service experience, knowledge of WMS/Manhattan and AES, proficiency with Microsoft Excel, strong communication skills.
JF Petroleum Group: Provides turnkey solutions for fueling infrastructure and petroleum equipment.
High school diploma or GED, strong organization and communication skills, 35 WPM typing accuracy, conflict resolution experience, and familiarity with Microsoft Excel, Outlook, and Teams; customer service, call center, or dispatch experience preferred.
Microsoft Excel, Microsoft Outlook, Microsoft Teams
Alamance Foods: Manufacturer of private-label whipped dairy and novelty food products.
2+ YOE2+ years customer service or account support, strong communication and problem-solving, high attention to detail, proficiency with Microsoft Excel/Outlook/Teams, ability to manage multiple priorities.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, ERP
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
Must be 18+, authorized to work without sponsorship, hold an unrestricted driver's license, lift up to 70 pounds, and work evenings or weekends. Retail, delivery, or customer service experience preferred.