727 customer experience specialist jobs at 293 companies in Joppatowne, MD
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CUSTOMER EXPERIENCE SPECIALIST
Lebanon or Grand Prairie or Atlanta or McCarran or York
OnsiteFull Time
Aurora Parts & Accessories: Distributes aftermarket parts for semi-trailers and heavy-duty vehicles.
2+ YOEAssociate degree plus 2+ years related experience (or 4 years proven experience); B2B customer-facing experience; strong communication, phone and sales skills; PC and Microsoft Office proficiency.
Signature Aviation: Operates a global network of private aviation terminals.
High school diploma or GED, valid state driver's license, English communication, customer service skills, and ability to pass background, drug, airport security, and insurance checks. Customer experience is preferred.
Casaplex: Designs and installs custom audiovisual and building automation systems.
3+ YOE3+ years client/customer service experience (A/V industry preferred); strong communication, empathy, technical problem-solving, client advocacy, and ability to promote upsells and renewals.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
High school diploma or GED preferred. No related work experience or supervisory experience required. Must maintain professional communication, follow policies, protect assets, and handle objects up to 25 pounds.
Dover Federal Credit Union: Member-owned cooperative providing local banking and lending services.
0.5+ YOEHigh school diploma, intermediate math and typing skills, at least 6 months related member service experience, strong interpersonal skills, and cash-handling accuracy.
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
Mobile Communications America: Provide wireless communication and security technology solutions.
2+ YOE2+ years in customer operations or related fields, proficiency with Microsoft Word/Excel/Outlook and ERP, strong communication and organizational skills, AR experience a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
1+ YOECustomer service or collections experience, strong problem-solving and multitasking skills, Microsoft Office 365 proficiency, and flexible scheduling. Spanish fluency and finance, management, or business education preferred.
Microsoft Office 365, Asset Finance, Default Manager, Feith, Gateway
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal
C-P Flexible Packaging: Manufacturer and printer of custom flexible packaging solutions.
Customer service experience required; high school diploma required (some college preferred). Strong Microsoft Excel skills, ERP/reporting familiarity, effective communication, ability to manage customer forecasts, orders, and complaints.
RollinsNYSE: ROL: Provider of essential pest and wildlife control services.
High school diploma or equivalent, strong communication and organizational skills, basic computer skills, Microsoft Office proficiency, and ability to lift up to 25 pounds; customer service or sales experience preferred.
Farm Credit Bank of Texas: Wholesale bank funding agricultural and rural lending cooperatives.
Provide account information in person/phone/email, process payments and service requests, support loan servicing and branch administration; strong communication, organizational skills, moderate software proficiency; customer service or banking experience preferred.
GeneDxNasdaq: WGS: Provides clinical genetic testing and genomic sequencing services.
Provide exceptional customer service for patients and providers, use medical terminology, accurate data entry, multitask in fast-paced environment; Microsoft Office/Excel and Salesforce proficiency preferred.
Turkey Hill: Produces and distributes ice cream and refrigerated beverages.
3+ YOEHigh school diploma and 3+ years customer service or call-center experience; strong communication, analytical skills, and ability to work across multiple systems.
GT Independence: Providing financial management services for self-directed home care programs.
High school diploma or GED required; associate degree preferred. Phone-based customer service, data entry, DocuSign and document management, timesheet and payroll checklist review, strong communication and accuracy.
Turkey Hill: Manufactures and distributes ice cream and beverages.
3+ YOEHigh school diploma, 3+ years customer service/call center experience, strong communication, analytical and computer skills; ability to travel and work in office/manufacturing environments.
Provides excellent customer experiences at the front end, supports cashiers, assists with scheduling and department operations; ability to stand long periods and lift 15–35 lbs; prior retail or cashier experience preferred.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
Customer-focused retail or cashier experience preferred; ability to stand, lift 15–35 lbs, perform repetitive motions, and work extended periods; strong communication and teamwork skills.
Reynolds and Reynolds: Provides software and services for automotive retailers.
Provide high-level customer support to automotive dealerships, travel to customer sites, complete paid training, valid driver's license with limited violations, bachelor’s degree or equivalent experience, strong communication and organizational skills.
Shipley Energy: Provides residential and commercial energy products and HVAC services.
High school or equivalent; sales and customer service experience preferred; strong communication; basic computer skills (Word/Excel/email); able to work evenings/weekends/holidays