521 customer experience specialist jobs at 210 companies in Monroe, NC

1mo
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CUSTOMER EXPERIENCE SPECIALIST
Mooresville, North Carolina, United States
$41k-$54k/yr OnsiteFull Time
Town of Mooresville
Town of Mooresville: Provides municipal services and local governance for Mooresville residents.
2+ YOEServe as primary contact for residents, track and resolve service requests, support customer experience initiatives and training; HS diploma/GED required and 2+ years customer service or related experience; CRM/ticketing experience preferred.
2w
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Customer Experience Specialist
Charlotte, North Carolina, United States
$15-$25/hr OnsiteFull Time
NearU
NearU: Provides residential HVAC, plumbing, and electrical maintenance services.
2+ YOEHigh school diploma, 2+ years in customer service, call center, or dispatching, strong communication, basic computer and CRM proficiency, and availability for varied shifts including evenings, weekends, and holidays.
ServiceTitan, CRM
5d
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Customer Experience Specialist (Part-Time)
Charlotte, North Carolina, United States
$20-$27/hr OnsitePart Time
Mecklenburg County
Mecklenburg County: Local government providing public safety, health, and social services.
2+ YOERequires a high school diploma or equivalent and two years of customer or community service experience; Spanish-English bilingual skills are preferred.
Outlook, Microsoft Office Suite
2mo
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Delivery & Customer Experience Specialist
Charlotte, North Carolina, United States
$15-$18/hr OnsiteFull Time
Kimbrell's Furniture
Kimbrell's Furniture: Family-owned furniture retailer offering in-house consumer financing programs.
Delivery, assembly, and customer-service duties; clean, professional appearance; valid driver's license; ability to lift 10–100+ lbs; excellent communication.
3w
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Customer Experience Specialist
Charlotte, North Carolina, United States
HybridFull Time
Electrolux
ElectroluxNasdaq Stockholm: ELUX-B: Manufactures and sells household appliances and professional equipment worldwide.
2+ YOEHigh school/GED,2+ years sales operations or supply chain experience,proficient in SAP,knowledge of order lifecycle,strong analytical and communication skills.
SAP, Electrolux Order Portal
3w
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Customer Experience Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
5+ YOE5+ years ad planning experience, bachelor’s degree or equivalent, strong communication, analytical skills, familiarity with campaign metrics, media research tools, and ability to support and troubleshoot multiscreen campaigns.
Nielsen, Scarborough, MRI, Kantar, BIA/Kelsey, eMarketer, comScore
1mo
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Customer Experience Specialist 1 - Dental Contact Center
Des Moines or Charlotte
$18-$32/hr HybridFull Time
Principal Financial Group
Principal Financial GroupNASDAQ: PFG: A global financial investment management and insurance.
2+ YOE2+ years customer service experience (call center/dental preferred), strong typing and analytical skills, ability to learn insurance products, proficient with MS Office and web applications, must pass dental terminology coursework.
Microsoft Office, Internet browsers
1w
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Member Experience Specialist: Morrison YMCA
Charlotte, North Carolina, United States
OnsitePart Time
YMCA of Greater Charlotte
YMCA of Greater Charlotte: Provides community health, fitness, and youth development programs.
3+ YOERequires 3+ years in membership growth or fitness, advanced point-of-sale and CRM proficiency, fitness operations or exercise knowledge, collaboration, de-escalation, and training abilities.
CRM, point-of-sale
3w
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Customer Service Specialist
Charlotte, North Carolina, United States
$20-$22/hr OnsiteFull Time
West Shore Home
West Shore Home: Provides technology-enabled home remodeling and one-day installation services.
Provide high-quality customer support via inbound/outbound calls, diagnose product issues, schedule service visits, report escalations; proven customer service experience and relationship-building skills.
1w
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Customer Care Specialist
Cary or Charlotte
HybridFull Time
McQuade Organization
McQuade Organization: Provider of supplemental life and health insurance products.
Strong written and verbal communication, customer-first mindset, organization, multitasking, quick learning, and comfort with live chat, email, and CRM platforms. Customer service or soft sales experience preferred.
CRM, Live Chat, Email
1w
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Customer Support Specialist
Charlotte or Lake Oswego
$24/hr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM experience, strong communication, problem-solving, organization, and adaptability.
Windows, Microsoft Office, CRM, Salesforce
1w
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Customer Support Specialist
Lake Oswego or Charlotte
$24/hr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, communication, problem-solving, training, organization, and adaptability to AI technologies.
Windows, Microsoft Office, CRM, Salesforce
2mo
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Client Engagement Specialist – Automotive Customer Experience
Monroe, North Carolina, United States
$50k-$100k/yr OnsiteFull Time
Hyundai of Union County
Hyundai of Union County: Dealership focused on customer experience and vehicle sales.
Experience with internet leads, CRM follow-up, appointment setting, and automotive dealership support.
CRM software, Phone, Email
2d
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Customer Service Specialist I
Fort Mill, South Carolina, United States
OnsiteFull Time
Two Harbors
Two HarborsNYSE: TWO: Invests in residential mortgage securities and manages servicing rights.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong communication and analytical skills, Microsoft Office proficiency, and ability to manage high-volume inquiries.
Microsoft Office, LMS
2d
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Customer Service Specialist I
Fort Mill, South Carolina, United States
OnsiteFull Time
Two Harbors Investment
Two Harbors InvestmentNYSE: TWO: Invests in and manages mortgage-backed securities and servicing rights.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong communication and analytical skills, Microsoft Office proficiency, and ability to manage high call volumes.
Microsoft Office, Loan Management System (LMS)
2d
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Customer Service Specialist I
Fort Mill, South Carolina, United States
OnsiteFull Time
Two Harbors Investment Corp.
Two Harbors Investment Corp.NYSE: TWO: Manages residential mortgage-backed securities and mortgage servicing rights portfolios.
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, strong communication and analytical skills, Microsoft Office proficiency, and ability to manage high call volumes and resolve issues.
Microsoft Office, LMS
3mo
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Cosmic Takeover Tour- Fan Experience Specialist
Charlotte, North Carolina, United States
$13/hr OnsiteMultiple Commitments Available
Collegiate Baseball Experience
Collegiate Baseball Experience: Operates collegiate baseball teams and innovative sports entertainment tours.
High-energy candidate with strong communication and multitasking skills; previous retail or customer-service experience preferred; able to operate POS, handle inventory, and support merchandise setup and breakdown.
Point of Sale (POS)
4w
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Customer Care Center Specialist
Charlotte or Asheville
OnsiteFull Time
HomeTrust Bank
HomeTrust BankNYSE: HTB: Regional bank providing personal and commercial financial services.
1+ YOE1+ year customer service experience; associates in computer/business or equivalent experience; proficiency with consumer technologies and desktop applications; strong verbal, analytical, and problem-solving skills.
Microsoft Word, Microsoft Excel, Internet Explorer
2w
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Air Logistics Customer Care Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
1+ YOE1 year customer-facing or operations experience; strong communication, multitasking, problem-solving; able to monitor shipments, resolve escalations, and coordinate with internal teams.
E-Verify, Artificial Intelligence (AI)
1d
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Logistics Customer Service Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
1+ YOEHigh school diploma required; 1+ year logistics experience required. Preferred: associate coursework, ticketing systems, customer service, WMS, SAP, and Blue Yonder experience; Microsoft Office proficiency required.
ClickUp, Salesforce, ServiceNow, Warehouse Management Systems (WMS), SAP, Blue Yonder, Microsoft Excel, Microsoft Outlook, Microsoft Word