1,898 customer experience specialist jobs at 573 companies in Ohio
2mo
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Customer Experience Specialist
Ashland, Ohio, United States
$17-$20/hr OnsiteFull Time
Strong communication, empathy, problem-solving, and computer skills; valid driver's license; customer service experience preferred but not required; coachable and team-oriented.
2mo
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Customer Experience Specialist
West Chester, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma required; 1+ year customer service experience required; contact center/technical support preferred. Associate's in technology preferred. Proficiency with Microsoft Word, Excel, Outlook; strong communication and troubleshooting skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Customer Experience Specialist I
Upper Sandusky, Ohio, United States
OnsiteFull Time
1+ YOE1+ year customer service/sales/administrative experience, strong verbal/written communication, analytical thinking, Windows software proficiency, dependable and able to work independently.
Microsoft Windows
1mo
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Customer Experience Specialist II
Georgia or Ohio or Pennsylvania or Tennessee or Texas
$20-$27/hr RemoteFull Time
2+ YOE2+ years customer service/call center experience; ability to resolve complex inquiries and meet quality/productivity/CSAT targets; working knowledge of ticket systems (Zendesk, Intercom, ServiceNow); remote workspace with ≥25/10 Mbps; high school diploma; must reside in GA, OH, PA, TN, or TX.
Zendesk, Intercom, ServiceNow
2mo
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Customer Experience Specialist
Pepper Pike, Ohio, United States
HybridFull Time
Bachelor's degree or equivalent experience; experience with Microsoft Office and Windows; strong verbal/written communication, organization, and multitasking; customer support or industry experience preferred.
Microsoft Office, Windows, CRM
6d
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Customer Experience Specialist, Home Lending
Columbus or Austin or San Francisco or New York City
$23-$31/hr HybridFull Time
1+ YOERequires 1–2 years of customer service, call center, or borrower support experience; strong communication, escalation handling, multitasking across systems, and availability for standard hours and occasional weekends.
Salesforce, Vesta
3w
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Customer Experience Specialist I-1116
Sharonville, Ohio, United States
OnsiteFull Time
High school diploma required; customer service experience preferred. Strong written and verbal communication, PC skills with Microsoft Outlook and Windows, attention to detail, and ability to multitask in a team environment.
Microsoft Outlook, Windows
7h
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Customer Experience Specialist - Cincinnati, OH
Cincinnati, Ohio, United States
OnsiteFull Time
Customer service and sales-focused role requiring efficient call handling, active listening, problem solving, attention to detail, quality decisions, and compliance with Delta and U.S. DOT requirements.
Twitter, Facebook
3d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Strong benefits support experience in HRIS, payroll, or SaaS; expertise in benefits processes, escalations, QA, coaching, training, cross-functional collaboration, and customer-focused problem solving.
HRIS, SaaS, User Acceptance Testing (UAT)
4w
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Customer Experience Specialist (Marysville, OH)
Marysville, Ohio, United States
$42k/yr OnsiteFull Time
High school diploma, strong verbal/written communication, Mac OS and Google Suite literacy, ability to handle phone/email ~8hrs/day, multitasking and organizational skills; CRM familiarity and bilingual speakers a plus.
Mac OS, Google Docs, Google Sheets, Google Calendar, Gmail
2mo
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Area Customer Experience Specialist
Wintersville, Ohio, United States
FieldFull Time
1+ YOEHigh school diploma/GED, minimum 1 year customer service or branch banking experience, dependable with reliable transportation, cash handling experience preferred, NMLS licensing available, notary preferred, adherence to operational and regulatory policies.
3d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
2mo
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Remote Full-Time Permanent Customer Experience Specialist
Akron, Ohio, United States
$17/hr RemoteFull Time
Customer service experience; strong verbal/written communication; multitasking with attention to detail; basic data entry and Microsoft Word/Excel; bilingual Spanish a plus.
Microsoft Word, Microsoft Excel, data entry
5d
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Customer Experience Specialist (Up to $25 per hour)
Cincinnati, Ohio, United States
$25/hr OnsiteFull Time
Customer-focused role requiring comfort with smartphones, apps, tablets, and everyday technology; customer service or similar experience is welcome, but automotive experience is not required and paid training is provided.
Apple CarPlay, Android Auto, Bluetooth, Wi-Fi
2w
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Customer Experience Specialist - Emergency Departments
Columbus, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree required; 3+ years of relevant healthcare, leadership, operations improvement, organizational development, consulting, or training experience. Requires project management, facilitation, analytics, and presentation skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, Microsoft Project, Learning Management System (LMS), Press Ganey Solution Starters, Beryl Institute, Advisory Board, IHI, Studer
2w
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Customer & Digital Experience Specialist (REMOTE)
Union, Ohio, United States
RemoteFull Time
3+ YOE3+ years in digital experience, CX, website operations or similar; Associate/Bachelor in Marketing/Digital Experience/Business/Communications preferred; experience with Salesforce and Microsoft SharePoint; familiarity with SEO, UX, HTML/CSS/JavaScript; strong content and communication skills.
Salesforce, Microsoft SharePoint, HTML, CSS, JavaScript
3mo
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Guest Experience Specialist
Beavercreek, Ohio, United States
$42k/yr OnsiteFull Time
Customer-facing hospitality or automotive experience; valid driver’s license; strong communication and guest-focused service.
3mo
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Guest Experience Specialist
Beavercreek, Ohio, United States
$42k/yr OnsiteFull Time
Hospitality or customer-service focus; excellent interpersonal skills; valid driver’s license with clean record; willingness to follow process; automotive knowledge welcome but not required.
2d
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Guest Experience Specialist
Cleveland, Ohio, United States
OnsiteFull Time
High school diploma or GED, valid state driver's license, English communication, customer service skills, and ability to pass background, drug, airport security, and insurance checks.
SIGops, SIGnet
3w
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Salon Customer Experience Specialist - Polaris Mall
Columbus, Ohio, United States
$12-$15/hr OnsitePart Time
Provide welcoming guest service, schedule appointments, drive retail sales, handle payments and phone inquiries, support inventory and salon operations, and collaborate with stylists.
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