109 customer experience specialist jobs at 40 companies in Peru, IL
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Customer Experience Technology Specialist - AI & Copilot
Chicago or Peoria or Irving
$98k-$158k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience designing and deploying Microsoft Copilot Agents and Copilot Studio, Power Platform and Dynamics 365 expertise, JavaScript/C#/Azure Functions proficiency, omnichannel contact center experience, strong communication and governance skills.
Copilot Studio, Copilot Agents, Power Platform, Microsoft Dynamics 365, Microsoft Graph, Azure Functions, JavaScript, C#
Customer Experience Technology Specialist - AI & Copilot
Chicago or Peoria or Irving
$98k-$158k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Experience with omnichannel or digital commerce, Power Platform, Copilot Studio, Microsoft Dynamics 365, governance, connectors, APIs, and technical solution design; JavaScript, C#, or Azure Functions proficiency preferred.
Microsoft Dynamics 365, Microsoft Copilot, Copilot Studio, Power Platform, Interactive Voice Response (IVR), JavaScript, C#, Azure Functions, Microsoft Graph
Union Savings Bank: Provides retail banking, mortgage lending, and trust management services.
High school diploma or equivalent; willing to train; some banking experience preferred; strong communication, empathy, and customer service skills; able to process transactions and support customers.
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
Must be 18+, authorized to work in US without sponsorship, valid unrestricted driver’s license, able to lift up to 50–70 lbs, willing to work evenings/weekends; high school diploma and 1 year retail/delivery/customer service experience preferred.
Brundage Management Company: Provides personal installment loans and self-storage unit rentals.
1+ YOE1 year customer service experience, 6 months collections preferred. HS/GED preferred. Proficiency with Windows, macOS, Linux, Microsoft Office Suite, Google Workspace. Strong communication, math, organization, and sales/collections skills.
Windows, macOS, Linux, Microsoft Office Suite, Google Workspace
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provides professional customer service, matches alphanumeric sequences, multitasks across phone and store customers, and may require automotive parts knowledge, driving eligibility, and ASE certification.
Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, Rock the Lot, brake lathe, weatherly index system, automotive cataloging, Flexible Spending Account (FSA)
David's Bridal: Specialty retailer of wedding dresses and formal wear.
1+ YOEHigh school diploma, 1-2 years retail apparel experience, prior sewing/alterations experience, ability to perform fittings and use POS systems, strong customer service and communication skills.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide expert photo and customer service, process transactions and cash handling, maintain inventory and supplies, fluent English, flexible schedule including evenings/weekends; retail experience preferred.
1+ YOEHigh school diploma required (Associates in Accounting preferred), 1+ years related experience, Microsoft Office and general ledger/billing system experience, strong communication and billing/collections research skills.
Samaritan Ministries: Christian non-profit health care sharing ministry.
Associate degree or equivalent education and experience; healthcare, sales, or customer service experience preferred. Requires negotiation, medical billing, fair pricing, and listed software knowledge.
Microsoft Office, Microsoft Excel, Groundhog, Dash, Five9, Zoho Desk, HCBB, Definitive Health, AHD
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Provide member service at checkout and entry, process purchases, handle returns/refunds/exchanges, resolve member issues, and assist with member technology; retail/front-end experience preferred.
Walgreens: Retail pharmacy chain providing prescription drugs and wellness products.
1+ YOE1+ year retail experience (or 6 months internal), English fluency, attention to detail, ability to multi-task, willingness to work flexible schedule including evenings and weekends, knowledge of inventory and pharmacy procedures.
Lehan's Medical EquipmentNASDAQ: VMD: Supplies and delivers home medical equipment and respiratory care.
High school diploma required; no prior experience necessary; on-the-job training provided. Strong customer service, attention to detail, and teamwork skills.
ImageFIRST: Provides specialized laundry and linen services to medical facilities.
High school diploma, clean driving record, valid DOT medical certification, computer literacy, and ability to lift 50+ pounds and push or pull linen carts. Delivery or account management experience preferred.
Commerce BankNASDAQ: CBSH: Provides personal and commercial banking and wealth management services.
1+ YOEAssociate degree or equivalent required, with 1+ year of retail banking or sales experience and 2+ years of customer service experience. Requires a valid driver's license and strong communication, sales, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook, CRM systems
SimonMed Imaging: Provider of AI-enhanced outpatient diagnostic imaging and radiology services
High school diploma or equivalent required; 2+ years related experience preferred. Requires strong customer service, communication, organization, multitasking, and healthcare administrative skills.
Northwestern Medicine: Academic health system providing clinical care and medical research.
2+ YOEHigh school diploma,2-3 years customer service or medical office experience,typing 40 wpm,computer data-entry skills,excellent communication and organizational skills.