1,363 customer experience specialist jobs at 639 companies in Purchase, NY
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Customer Experience Specialist
New York City, New York, United States
$44-$53/hrHybridFull Time
Justworks: Private HR technology providing payroll, benefits, HR, compliance, and global hiring services for small businesses.
3+ YOERequires three years in a current CSO, success, support specialist, or HR consulting role, technical support experience, complex problem-solving, strong communication, collaboration, organization, and technical acumen.
Flex: Private fintech helping renters split rent payments and properties collect rent on schedule.
2+ YOERequires 2+ years in fintech or financial services customer support, fluent professional English, CRM experience, technical fluency, investigative judgment, and availability for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets, Microsoft Excel
Guidde: AI digital adoption platform turning organizational workflows into searchable video documentation for employees, customers, and AI systems.
2+ YOERequires 2+ years of SaaS startup customer support experience, native-level English, strong analytical and troubleshooting skills, empathy, product expertise, initiative, and independent problem-solving.
Girl Scouts of Greater New York: Nonprofit Girl Scout council providing leadership, STEM, outdoor, and support programs for girls across New York City.
2+ YOETwo years of related customer service, membership, sales, or administrative experience; Salesforce, Looker, Microsoft Office, problem-solving, communication, data integrity, and occasional evening or weekend availability.
Salesforce, Looker, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Guidde: AI digital adoption platform turning organizational workflows into searchable video documentation for employees, customers, and AI systems.
2+ YOERequires 2+ years of SaaS startup customer support experience, native-level English, strong analytical and troubleshooting skills, empathy, product mastery, and independent initiative. U.S. work authorization required without sponsorship.
Polymarket: Private blockchain-based prediction market platform where users trade on outcomes of real-world events.
1+ YOE1+ years in customer-facing support roles; strong written and verbal communication; comfortable with data, dashboards, SQL and AI tools; able to reproduce bugs and partner with engineering.
LBB Specialties: North American specialty chemical and ingredient distributor serving Care, Food & Nutrition, Industrial Specialties, and Life Sciences markets.
3+ YOE3+ years related experience preferred, bachelor’s degree preferred, strong problem solving and communication, proficiency with Microsoft Outlook/Excel/Word/PowerPoint, and ability to learn P21, SharePoint, and Power BI.
P21, SharePoint, Power BI, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
LBB Specialties: North American specialty chemical and ingredient distributor serving Care, Food & Nutrition, Industrial Specialties, and Life Sciences markets.
3+ YOE3+ years related experience preferred, bachelor’s degree preferred. Strong problem solving, analytics, and communication. Proficient with Microsoft Office; able to learn P21, SharePoint, and Power BI. US work authorization required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, P21, Microsoft SharePoint, Microsoft Power BI
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
1+ YOERequires 1+ year of customer service experience, strong communication, mobile-device proficiency, a valid driver's license, U.S. work authorization, flexibility for evenings, weekends, holidays, and ability to lift 50 pounds.
Balfour Beatty Communities: U.S. residential real estate investment and management serving military families, students, and multifamily residents.
1+ YOEHigh school diploma/GED,1+ year customer service experience,property or hospitality preferred,valid state driver’s license,proficient with Microsoft Office,strong interpersonal and communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Novig: U.S. federally regulated, sweepstakes-based sports prediction market offering commission-free peer-to-peer trading to sports fans.
Experience handling high-volume live chat and email support, strong communication and de-escalation skills, ability to learn admin tools, sports knowledge preferred, able to work nights and weekends.
Columbus or Austin or San Francisco or New York City
$23-$31/hrHybridFull Time
UpstartNasdaq: UPST: Public AI lending marketplace connecting consumers with banks and credit unions for personal, auto, and home-equity loans.
1+ YOERequires 1–2 years of customer service, call center, or borrower support experience; strong communication, escalation handling, multitasking across systems, and availability for standard hours and occasional weekends.
Air CanadaToronto Stock Exchange: AC: Canada’s publicly traded flag-carrier airline serves Canadian travelers with scheduled passenger, cargo, and vacation services worldwide.
Customer service experience is not specified; requires 70-pound lifting, prolonged standing, clear communication, judgment, pressure tolerance, automated-system proficiency after training, medical clearance, and USCBP eligibility.
The RealRealNASDAQ: REAL: The world's largest online marketplace for authenticated, resale luxury goods.
1+ YOE1+ year retail/customer-facing experience; flexible availability including evenings, weekends, and holidays; strong customer service, sales, organizational, and problem-solving skills; familiarity with luxury/consignment retail preferred.
ExtensisHR: Private Professional Employer Organization providing HR outsourcing, payroll, benefits, compliance, and recruiting services to small and midsized U.S. businesses.
Customer service or sales administration experience preferred, with strong communication, organization, problem-solving, and musical instrument or professional audio product knowledge.
Fuel Cycle: AI-native market research SaaS platform helping enterprise brands run qualitative and quantitative customer research.
1+ YOEBachelor’s degree in a relevant field and 1–2 years managing audience experience or equivalent B2B customer-facing experience. Requires communication, project coordination, data analysis, reporting, and customer service skills.
Fountain Life: Fountain Life is a private longevity healthcare provider offering AI-guided diagnostics, preventive care, and restorative therapeutics to members.
Deliver exceptional customer service; handle front desk tasks; assist with suites and guest experience; basic food/beverage prep; maintain calm and enthusiastic demeanor.
WIS International: Global provider of inventory, data collection, and retail solutions.
Must be at least 18, authorized to work in the United States, have reliable transportation, and work the full assigned project. Retail, brand ambassador, or customer service experience is a plus.